I really think this is all crazy and out of hand.
I was there, but busy working in the booth as well as playing in the open teams so I didn't get to see any of this go down.
Here's how I see things.
It doesn't really matter how or why Ralph could not play. All that matters is that he couldn't. Whether or not he got paid, or what he got paid is his business and is between him and the tournament. The same thing goes for Shane, and all the other players.
It was a tiered round robin format. In that format, each lower tier group advances one player to the next tiered group. In the event the top finisher backs out, the second finisher takes his place. This is normal in tiered round robin formats and is the right way to do it. Altering that or doing anything else would be going from right to wrong. I believe that Shane was the #2 player in his group, and if that is correct, then he should have been the one to advance when the #1 player could not.
I don't really think this is about the stream. I believe that Mark and Ozzy would do the right thing regardless of whether or not it affected the stream. Don't get me wrong, if it did affect the stream not only would there be people wanting a refund, but there would be people expecting to get a full refund even though they still watched all the other matches.
I know Mark Griffin personally, and I can tell you that he loves pool and pool players. Both amateur and professional. He has also given tremendously to the game and both groups of players. And I mean given from his own pocket. Sure, he'd like to make a profit, but quite often he doesn't or at least makes very little. Certainly not what you would expect given the expense and the risk. There are many who seem to think that promoters are walking away with tons of cash when in reality it's a very risky proposition just to make a little.
So, if you like pool, and like to see the best players in the world matched up. Then you need guys like Mark and Ozzy . Other than CSI, there aren't very many people out there who are willing to risk so much for so little in return, and still get blasted by so many who don't really know anything about what it takes to do what he does.
Cut Mark and Ozzy some slack. They are the good guys, and are willing to take on significant personal risk to help pool.
Royce