Hi,
While you are entitled to your opinion and I respect that, IMO, Atlas Billiards is a World Class Operation and the people there, John, Eric and Mark are great concerning customer service and taking care of their customers 100%.
Phenolics are not manufactured for the pool building industry per say and todays phenolics are not as good concerning a finished product look as they once were for cue building and I agree with you on that. I am sure that this trend is due to some formula change that made it stronger or more chemical resistant. As I said it is not designed to be a finished component on a cue.
I had some issues with that very same subject and Eric was very truthful and gave me a education and replaced some material that had the white streaks.
Atlas is the sole supplier of Juma. It is about the same price point as Phenolic but it machines and finished 1000 time better that Phenolic and is very pure in color consistency. I don't use any phenolics on my cues any more because Juma is the Cat's Ass. It also engraves perfect concerning heat where phenolic was problematic for me in that area.
I also talked to the guys at Atlas and they are working on getting Juma in a brown Coco color in the future.
Atlas Billiards Rocks as a Supplier. IMO.
Rick