Some questions for cuemakers

<stupid comments edited out>
Seriously Dave, are you sure one can track mail in Canada from within the USA. Just because you
can track it, doesn't ensure that we can.

Dale

:thud:

For obvious reasons I cannot test that Dale. However I gave you sufficient information in this thread to test the tracking for yourself. Did you bother ?

Dave
 
:thud:

For obvious reasons I cannot test that Dale. However I gave you sufficient information in this thread to test the tracking for yourself. Did you bother ?

Dave

Really? All you want me to do is go to the Post Office and mail something
express mail to Canada so I can try to track it?

But thanks for finally admitting you had no clue what your were talking about. Brent never said YOU couldn't track a package. He only said HE
couldn't track one.

Dale
 
Really? All you want me to do is go to the Post Office and mail something
express mail to Canada so I can try to track it?

Don't be daft, I provided a valid waybill # and I just assumed you know how to browse to websites. I must have overestimated your abilities.

But thanks for finally admitting you had no clue what your were talking about. Brent never said YOU couldn't track a package. He only said HE
couldn't track one.

Dale

I believe that Brent, yourself (OK, maybe not you), and anyone else can track, again by browsing to www.canadapost.ca and entering a USPS waybill #.

Dave
 
Hmmm .... I have purchased a few cues from nice folks in the USA over the years. They ship USPS. I can track the package on www.usps.com until it is handed off to Canadian customs. After that time I can track the package using the same waybill # on www.canadapost.ca ... right to my door.

Hope this helps. It is a myth that you can't track outside of the USA, I have seen proof many times.

Dave


Same here in Sweden. Works like a charm until the day I waited for my Murrell and we all could track it to the delivery place for me to pic up and the driver made a mess out of everything, it was gone for 2 weeks but I finally got it and that was a relief - it wasn´t insured….

So please guys, no worries to ship to Sweden and I would guess to many other countries as well. The Murrell story was just a side note and things like that can happen anywhere. And it was my choice to ship it without insurance, sometimes you take a chance:smile::p.

Chrippa
 
... the driver made a mess out of everything, it was gone for 2 weeks but I finally got it and that was a relief -

Turns out the driver on my route is the nephew of an old-time pool player. He knows exactly what he is delivering now after I showed him the cue when he showed up at my door to deliver it :thumbup:

I also checked at Canada Post the other day when getting a MO for Mark Wilsons book, and they have a list of perhaps 50 countries (I didn't count) where they can track. Too bad the USPS is so myopic.

Dave
 
Don't be daft, I provided a valid waybill # and I just assumed you know how to browse to websites. I must have overestimated your abilities.



I believe that Brent, yourself (OK, maybe not you), and anyone else can track, again by browsing to www.canadapost.ca and entering a USPS waybill #.

Dave

Which is exactly NOT what you said. Sorry to break it to you but
xxx.xxx.ca means it is Canadian - you said US tracking...

AND ( the bigger point) There are 200 + counties on planet earth.
Canada is ONE of them.
Brent, and I, were trying to alert many persons of potential pitfalls
of shipping cues out of the country.
Is the Canadian penis envy so desperate that you feel the need
to obsess on what you mistakenly took as some kind of slight.

Dale(starts to hum the tun of "Blame Canada")
 
Thanks to all those who answered to this thread. However this has turned out to be a USPS thread after all these replies where no cuemaker has answered directly to my other questions. :frown:

Just to let the US cuemakers in AZB forums on some information regarding shipping to Singapore.
USPS is linked to the Singapore postal service and when an item with a US tracking number lands in Singapore, it can be tracked from the Singapore postal service website(www.speedpost.com.sg).

My question was just to get an understanding if you can get a tracking number when you ship something out of the country.

I think we can close the discussion for Question 6 on my starting post.

I am just interested to get some understanding from cuemakers regarding my other 5 questions.

So far, only a cuemaker has replied to the other questions in the starting post in the thread but that was via PM.

Would appreciate some answers.
Please PM or email me if you think it is not appropriate to reply direct in this thread.

Thanks.

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Question 1:
For a wrapless plain jane order, if a customer has decided on the 2 woods for his cue, do you send pictures of the 2 exact pieces of wood before starting work?

Question 2:
The customer says that there is no need for show him progress pictures of his order during the build process for his cue.
When you have completed the cue and it is ready to be shipped to the customer, would you send pictures of the completed cue before sending the cue out to the customer?

Question 3:
If things happen during the build process(for example, wood cracking or warpages) or problems(personal, shop-related), would you tell the customer the real reason or would you just inform the customer that his order will be delayed?

Question 4:
If a customer has fully paid for the cue and you know that the order would be delayed for a long period(maybe more than 3 months), would you inform the customer about the delay?

Question 5:
If the customer has fully paid for his cue and you did not do the following:
a) Send customer photos of the completed cue
b) Inform the customer that his cue has been shipped
c) Send customer tracking number of the shipped package

Would the customer be in a position to ask for a full refund if the cue does not reach the customer after 10 months after the shipped date of the cue?

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