misterpoole said:. SW is not worth the Very long wait, imo.
It is if you want a SW.
misterpoole said:. SW is not worth the Very long wait, imo.
I won't get on very long waiting list... no matter who the maker is. There are so many makers of good hitting cues out there that have reasonable wait times. I recently bought a Chudy cue without any wait. He happened to have a cue I wanted that was ready to ship. Just this week I ordered a Scruggs from Mike Cochran. He had several cues nearly completed. The cue I picked only needed to be wrapped. I first called him last Monday, and that cue will be delivered to me Friday. And that's with Wednesday being a holiday! Just call around and the odds are pretty good that you can find something you want without that painfully long wait.Musashi said:I like SouthWest cues. SouthWest makes a fine playing cue.
I hate their take-it-or-leave customer service. I was told ten years ago that I could place my order and that would lock in the price. Ten years past and the price of the cue went up 300.00. The fact that they sell every cue they produce has given SouthWest the leverage to provide poor customer service to the billiard community. I am just a little unhappy about having to chase my cue order and to compound the matter my design requests were hastily discounted as not aesteticly pleasing. I had asked for Cortland wrap on one of the cues I had ordered and I was told that the assembly guys would choose which color wrap looked the best.
In the end I walked away from my order. Who makes an alternative to SouthWest? Opinions would be apprecaited.
Thanks
Musashi said:I like SouthWest cues. SouthWest makes a fine playing cue.
I hate their take-it-or-leave customer service. I was told ten years ago that I could place my order and that would lock in the price. Ten years past and the price of the cue went up 300.00. The fact that they sell every cue they produce has given SouthWest the leverage to provide poor customer service to the billiard community. I am just a little unhappy about having to chase my cue order and to compound the matter my design requests were hastily discounted as not aesteticly pleasing. I had asked for Cortland wrap on one of the cues I had ordered and I was told that the assembly guys would choose which color wrap looked the best.
In the end I walked away from my order. Who makes an alternative to SouthWest? Opinions would be apprecaited.
Thanks
hey, you think i could maybe walk into it?Musashi said:In the end I walked away from my order.
Musashi said:I like SouthWest cues. SouthWest makes a fine playing cue.
I hate their take-it-or-leave customer service. I was told ten years ago that I could place my order and that would lock in the price. Ten years past and the price of the cue went up 300.00. The fact that they sell every cue they produce has given SouthWest the leverage to provide poor customer service to the billiard community. I am just a little unhappy about having to chase my cue order and to compound the matter my design requests were hastily discounted as not aesteticly pleasing. I had asked for Cortland wrap on one of the cues I had ordered and I was told that the assembly guys would choose which color wrap looked the best.
In the end I walked away from my order. Who makes an alternative to SouthWest? Opinions would be apprecaited.
Thanks
Alex Kanapilly said:it just made my order that much closerQUOTE]
good point....i wish more people would walk away.![]()