I visited the factory about 15 years ago and it was like it was some top secret facility. They were polite but none too hospitable. Yes, this is our factory where we made your cues, we can't/won't show you anything, please leave, thank you for being a Schon customer. I can understand that they have trade secrets and processes they want to keep secret, but jeez....I'm just a pool player that likes their sticks, not a CIA spy.
But that's cool, I still like my Schons.