Why would I shoot better with my one piece house cue?

Growing up my favorite at home was a 15 oz. no name house cue among the ones we had. Played with it so many hours over the years it would drive me nuts if I was at a pool hall or bar trying to find the lightest cue they had. Had friends with nice two piece cues in cases they carried about, didn't like them at all. Two things: I wasn't good enough for it to have made any difference, but . . . the feel made a big difference to me.

Product recommendation for Diamond logo

Failing to find the issue.

Is the problem its an "oval" vs a "diamond"?
Insides of the "D"s should have the same fill and finish as the rest of the black areas. No idea how that is done by Diamond, maybe insert of some kind?

But to the OP, the easy answer remains, take a pic, call Diamond, ask who you may send it to, send it, see what they say are the options.

What cue manufacturer(s) would you say has the best customer service and warranty?

Haven't had a warranty issue, doubt if I will, but based on some customer service interaction recently when I purchased my new McDermott, I'll give a thumbs up to McDermott - excellent! 50th Anniversary is one darn fine cue!

With one warranty issue a few years ago, but just customer service in general, big thumbs up to Schmelke. I have several, because Schmelke seemed a good option for filling out my rack when I finally got my table up and running years ago, and really enjoyed him visiting with me personally about my needs/options.

With a custom maker and a minor issue with a cue that had it needing to be returned for a minor and quick "fix" - Pat Diveney, super guy.

What cue manufacturer(s) would you say has the best customer service and warranty?

I'm in the market for a new cue because I'm not having luck with Cuetec warranty getting back with me so far. I'm looking for a cue under $500 from a manufacturer that has excellent customer service.
I've been doing a lot of research and currently leaning at McDermott. I like that their shafts are even covered for warping and I see good things about their customer service experience. But my mind has changed 20 times in the last week. lol

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