Meucci still with the bad customer service

Just for perspective here. I can honestly say I have never heard of or read of any customer service issues with respect to McDermott, Viking, Pechauer or Joss. Oh I'm sure somebody over the years has had a beef about something to do with each of those companies but in general their products and customer service are top notch and have been for over 50 years.

And talk about a LIMITED warranty, here's Meucci's (emphasis supplied by me):

CUES:

Limited 1-year Manufacturer Warranty:


Meucci Cues provides a limited one-year warranty, from the date of purchase, against manufacturing defects and materials for products manufactured by Meucci Cues (“Product(s)”).

Warranty Coverage:

Under this warranty, Meucci Cues, in its sole discretion, may either repair the Products, replace the Products, or refund the original purchase price of Products purchased directly from Meucci Cues or one of its Authorized Dealers, that are found to have a manufacturing defect. This warranty covers issues that affect the performance or structural integrity of the Products due to manufacturing defects. This warranty applies only to the original purchaser of the Products, with proof of purchase, and is non-transferable.

Exclusions:

Meucci cues and shafts are hand-crafted from wood and other organic materials and are subject to aesthetic variations in stain colors, wood grains, etc., and these cosmetic variations are not considered defects but are part of the Product's character. Additionally, the following situations are not covered by the warranty
:

  • Warpage on wood Products
  • Defects caused by normal wear and tear of the Products, including normal wear on replaceable items such as the tip, ferrule, finish, wrap, & bumper
  • Damage caused by misuse, abuse, negligence, improper maintenance, accidents, or extreme events (e.g. flood, fire, etc.)
  • Modifications or alterations made to the Products by anyone other than Meucci Cues without the express written consent of Meucci Cues
  • Products that have been exposed to extreme temperature or humidity conditions
  • Products purchased from unauthorized dealers or sources

Cue shaft playability differences

Do you even realize how many times you’ve told the stories about your cues, your search for KW shafts, the California ivory ban? Verbose, loquacious? How about full of yourself? You remind me of an individual I used to know, he always liked to say, “my favorite things I like to talk about are me and my money”, at least he was self aware.
Your choice…….ignore me, harass me, criticize me but your opinion is absolutely meaningless and about as important as the shit picked up at a dog park. It matters not a bit to me but even dogs are entitled to enjoy bowel releases so go for it.
Anyway, if the Forum’s readers don’t enjoy or actually resent my posts apparently like you, than just stop reading them.

U.S. OPEN 2026, Frisco, Texas, August 25-30

Joe said he would like to campaign for people to stop raising their hand when they get lucky 😂😂

Man this is so refreshing to hear on commentary. Someone who can keep it real
On the other hand, Filler raised his hand to FSR after that unfortunate side pocket hook. I thought it was a nice gesture.

I think apologizing for a 9-ball on the snap should be outlawed in today’s break rules.

U.S. OPEN 2026, Frisco, Texas, August 25-30

If you see a guy in shorts and a long sleeve Cozumel shirt, stop me and say hi. It's been a pleasure to meet some AZB'ers.
We’re in the front row, left side as viewed from the head of the table. The guys having way too much fun, even though we haven’t started drinking … yet.

SJM on the opposite side, second row. Tough tournament when Stu isn’t front and center!

What is a cue’s “hit”?

I have one bumper between two cues. I use them for different things so find myself swapping the bumper back and forth. I thought I could just leave it off of one. Nope, very different hit!

I don't like either extreme of hit. If we start at very hard and very soft, I like a hit about 3/4 towards hard and the softness needs to be in the tip or tip/ferrule. At the same time I don't like a pingy cue so a shaft or butt that creates a pingy hit or sound is out.

My cues are generally long and light with a tip on the soft side. Many people have asked to try my cue over the years. After hitting a bit with it they politely return it without comment. I don't need to be told it ain't their cup of tea!

Hu
I love a cue that pings when I hit it. I started gravitating to medium tips, I have been playing with Tiger Everest tips for quite awhile now. I like them best when they are beyond half worn, there is a big difference between a new one and a worn one, maybe because I usually break with my player, they definitely harden up after use.

How to Find the PERFECT STANCE - Podcast with Dr. Dave and Nic Barrow

Not to hijack your thread but the Ko brothers released a video very recently on the same topic. They say how they have switched to more a snooooooker style stance as they feel that it gives them greater accuracy which they need for the Chinese 9 ball that they predominantly play now. Changing your method after you've had so much success with your old one seems very difficult to me! Login to view embedded media
It is related considering how snooker and Heyball is VERY similar in ethos except for the ballset, ruleset, and the size of the table

How to Find the PERFECT STANCE - Podcast with Dr. Dave and Nic Barrow

Not to hijack your thread but the Ko brothers released a video very recently on the same topic. They say how they have switched to more a snooooooker style stance as they feel that it gives them greater accuracy which they need for the Chinese 9 ball that they predominantly play now. Changing your method after you've had so much success with your old one seems very difficult to me! Login to view embedded media

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