Jeff Olney, What a stand up guy. NOT!!!!!!!!!!

I haven't read EVERY post in this thread, but as many as I could with the time I had to spend reading at the moment, but there is ONE questions I don't recall anyone asking.

"If BOTH parties KNEW that Sunday was to be the day of DELIVERY and PAYMENT, WHY couldn't Olney have DELIVERED the cue to the buyer?"

It was the BUYER's son's birthday...and both dad and son could have received a present and Olney would have received his money and we WOULDN'T be reading this thread.
 
:smile:
I think it is a lesson that the customer is not always right; this isn't the restaurant industry.
Things get "sold out" from under people all the time. It is usually done for a bigger
profit or some other kind of financial concern, but there's also favoritism.


That's good to know, so the next time our waitress sells off my cheeseburger when it's
almost on the way to our table, I will know that she did it to make an extra buck, and
she also liked them more than she liked us.

My son is in the restaurant business, I better make him aware that there is some
extra money to be made, and I might even try to get in on it><:smile:
 
If it were me building/selling this cue and I got a much higher offer than the agreed upon price...I would have handled it this way:

"...Hey Luck1, if I can line up a buyer for YOUR cue for $3,900 (975 *4, or whatever it really was), we could split the money (after you paid me the original $975)...whaddya think?.."

I doubt this thread would have ever been started.
 
If it were me building/selling this cue and I got a much higher offer than the agreed upon price...I would have handled it this way:

"...Hey Luck1, if I can line up a buyer for YOUR cue for $3,900 (975 *4, or whatever it really was), we could split the money (after you paid me the original $975)...whaddya think?.."

I doubt this thread would have ever been started.

You need to get caught up on this thread.
Maybe go back and ReRead some the posts you have already read, maybe they will make sense.
 
Jeff's nuthuggers coming to his defense who skipped reading the thread to get the facts be like....
 

Attachments

  • 1.png
    1.png
    93.4 KB · Views: 426
No matter how much was offered for the cue or not, the bottom line is that Brian (OP)ordered the cue and spent years waiting for it. Jeff should of BENT OVER BACKWARDS to get him the cue that he waited for. Brian could have had anyone build that cue but he chose to wait years to have Jeff build it becuase he LOVES (LOVED) Jeffs cues. Life happens people, and everyone has stuff come up that they can't control. A few missed phone calls or rescheduling a few time shouldn't be a big deal after someone waits years for something you promised them. I have been screwed over, I have been not paid, I have been ignored when trying to get ahold of someone. I have also made arrangements with people becuase, when you own a business, the client walking away happy and satified "should" be your number one priority!! Bottom line is there is no excuse for how this went down, and NO amount of money is worth your reputation...PERIOD
 
rusty saw that Jeff posted the following in another forum:

Originally Posted by jeff olney View Post
I know about the fighting it funny how somebody was in my shop Sunday night knowing everything, real funny I didn't see anyone there but one person, at 8:00 I sold the cue 8:19 Brain called I wasn't waiting any more. Gone, I really wanted Brain to have to cue and showing it off in DM. I have always really like Brian but one person never allowed in my shop ever is Brad. I hated seeing you call 19 minutes later. best deal I can do for you is make it nicer cue and charge you 800.00 when done. take or leave makes no difference to me. Jeff


for whatever reason, it looks like Jeff is feeling contrite and is offering to try and make ammends.

It's now up to the op if he wants to move on the offer or not.

maybe there can be a resolution.

GL

best,
brian kc
 
If you believe the op's claim the cue was sold out from under him for "4 times greater" I have the Schon used by Mosconi to win all his world championships and I will sell it today only for the low price of $10,000.

I ran 527 with it yesterday.

Do you have absolutely ZERO reading comprehension ?????

For F**K sake, the OP never made that claim you IDIOT......

If you can't read and understand, please STFU.
 
I am on the fence here, but I think it is a lesson that the customer is not always
right; this isn't the restaurant industry. Things get "sold out" from under people all
the time. It is usually done for a bigger profit or some other kind of financial
concern, but there's also favoritism. It is human nature and Jeff nor any other
cuemaker is perfect.
I'm sorry and I don't mean to be so personal but this mentality is part of the problem not the solution. You're not helping anyone and especially not the industry as a whole.

People like you can't seem to understand that this guy is running a business. He's not some guy at the pool hall trying to make a deal that allows, as you put it, "human nature" to cloud his judgement.

As a business owner you can't let personal shortcomings get in the way of doing honest business with the public.

To say that this isn't the "restaurant industry" has to be one of the more ignorant if not irresponsible things to say. You're letting a business off the hook for all the wrong reasons and people like you pave the way for these business owners to hold their cue making business to a lower standard at the expense of the buyer.

After all why would this cue maker hold his business accountable and to higher standard when people like you make excuses on his behalf.

Let me be perfectly clear this isn't a two person transaction. Its a business that took an order and with complete disregard for any policy or procedure failed to deliver.

Take the blinders off and hold these businesses just as accountable as any other business. We should be demanding this not making excuses for why they fell short.
 
rusty saw that Jeff posted the following in another forum:

Originally Posted by jeff olney View Post
I know about the fighting it funny how somebody was in my shop Sunday night knowing everything, real funny I didn't see anyone there but one person, at 8:00 I sold the cue 8:19 Brain called I wasn't waiting any more. Gone, I really wanted Brain to have to cue and showing it off in DM. I have always really like Brian but one person never allowed in my shop ever is Brad. I hated seeing you call 19 minutes later. best deal I can do for you is make it nicer cue and charge you 800.00 when done. take or leave makes no difference to me. Jeff


for whatever reason, it looks like Jeff is feeling contrite and is offering to try and make ammends.

It's now up to the op if he wants to move on the offer or not.

maybe there can be a resolution.

GL

best,
brian kc
Yes Brain, how many businesses do you know that offer resolution in the forum of making an off the cuff post in a random location on a forum.

Again, people like you, just making excuses.

If he was offering resolution in any other fashion than a personal phone call(you know, like a professional business owner) at the very least it should have come in this thread.
 
I'm sorry and I don't mean to be so personal but this mentality is part of the problem not the solution. You're not helping anyone and especially not the industry as a whole.

People like you can't seem to understand that this guy is running a business. He's not some guy at the pool hall trying to make a deal that allows, as you put it, "human nature" to cloud his judgement.

As a business owner you can't let personal shortcomings get in the way of doing honest business with the public.

To say that this isn't the "restaurant industry" has to be one of the more ignorant if not irresponsible things to say. You're letting a business off the hook for all the wrong reasons and people like you pave the way for these business owners to hold their cue making business to a lower standard at the expense of the buyer.

After all why would this cue maker hold his business accountable and to higher standard when people like you make excuses on his behalf.

Let me be perfectly clear this isn't a two person transaction. Its a business that took an order and with complete disregard for any policy or procedure failed to deliver.

Take the blinders off and hold these businesses just as accountable as any other business. We should be demanding this not making excuses for why they fell short.

early in this thread you accused me of having an affinity for something or another.

speaking of affinities....

are you from the freaking better business bureau? :p :grin:

best,
brian kc
 
rusty saw that Jeff posted the following in another forum:

Originally Posted by jeff olney View Post
I know about the fighting it funny how somebody was in my shop Sunday night knowing everything, real funny I didn't see anyone there but one person, at 8:00 I sold the cue 8:19 Brain called I wasn't waiting any more. Gone, I really wanted Brain to have to cue and showing it off in DM. I have always really like Brian but one person never allowed in my shop ever is Brad. I hated seeing you call 19 minutes later. best deal I can do for you is make it nicer cue and charge you 800.00 when done. take or leave makes no difference to me. Jeff


for whatever reason, it looks like Jeff is feeling contrite and is offering to try and make ammends.

It's now up to the op if he wants to move on the offer or not.

maybe there can be a resolution.

GL

best,
brian kc



Whats to say it wouldn't happen again?
Do I really want to wait another 4 years?
Whats a guys integrity worth? apparently it is around $175, but take it or leave it, don't matter either way.
No personal phone call? or post in this thread?
 
early in this thread you accused me of having an affinity for something or another.

speaking of affinities....

are you from the freaking better business bureau? :p :grin:

best,
brian kc
I'm sorry you don't understand. I take running a business very seriously. Maybe you never will. But I for one think the more people who hold cue makers to the same standard of running their business as we do any of the places we eat, shop or hire for services this industry would be a much better place.

You treat these guys like their your buddy not a business and that's the problem as its allowed you to justify business failures under the excuse of poor personal judgement.

If you can't run your business with some kind of minimal standard of integrity then don't call yourself a business. Don't build a website like a business, don't take orders like a business and don't file taxes like one.

Buyer beware on any back alley deal and I'm with you. But the idea that its buyer beware with cue makers who are running a business open to the public via a DBA, LLC or Inc should be held just as accountable as the next restaurant, jewelry store, corner store, dealership...etc.
 
Luck1st said:
Whats to say it wouldn't happen again?
Do I really want to wait another 4 years?
Whats a guys integrity worth? apparently it is around $175, but take it or leave it, don't matter either way.
No personal phone call? or post in this thread?


sometimes, many times, in fact, pride can get in the way of a good result.

none of us here can say for certain what yours and jeff's thoughts are. It does look like he has reached out to you although, I agree, not ideally, on another forum and all.

Since you two had a longstanding good relationship prior to this current issue, maybe you could respond to his offer, if interested, and possibly get things sorted out.

Rooting for you guys to get back on good terms.

GL

best,
brian kc
 
Last edited:
I'm sorry you don't understand. I take running a business very seriously. Maybe you never will. But I for one think the more people who hold cue makers to the same standard of running their business as we do any of the places we eat, shop or hire for services this industry would be a much better place.

You treat these guys like their your buddy not a business and that's the problem as its allowed you to justify business failures under the excuse of poor personal judgement.

If you can't run your business with some kind of minimal standard of integrity then don't call yourself a business. Don't build a website like a business, don't take orders like a business and don't file taxes like one.

Buyer beware on any back alley deal and I'm with you. But the idea that its buyer beware with cue makers who are running a business open to the public via a DBA, LLC or Inc should be held just as accountable as the next restaurant, jewelry store, corner store, dealership...etc.

Bishop;

I'm just breaking your balls a little.

Of course I agree that people should be dealing with honor and integrity.

peace,
brian kc
 
sometimes, many times, in fact, pride can get in the way of a good result.

none of us here can say for certain what yours and jeff's thoughts are. It does look like he has reached out to you although, I agree, not ideally, on another forum and all.

Since you two had a longstanding good relationship prior to this current issue, maybe you could respond to his offer, if interested, and possibly get things sorted out.

Rooting for you guys to get back on good terms.

GL

best,
brian kc
How about lets root for this...

The OP cuts his loses and takes his business elsewhere.

The cue maker on the other hand reexamines how he does business and learns a valuable lesson in how to go about taking orders from customers.

He creates a simply worded and upfront policy the buyer signs upon placing an order that clearly outlines the process involved with time frames for delivery, payment and the process that will take place if payment isn't received immediately upon completion of the cue.

...and this never happens again.
 
Back
Top