Deal gone bad on superior cues site

Who knows-if you buy any cue on Superior site, maybe Martin won't discuss any problems with you?

I know I'll never get anything from Superior cues, after this thread!!

KP
 
This kind of deal really hurts good, responsible sellers. If, for any reason, a buyer is not satisfied with what he received he should be able to return the item for a full refund. After all, the seller will be no worse off. If a seller isn't willing to sell on those terms he should not be selling anything.

The OP has a legitimate gripe. Whether the seller was ignorant of the fact the cue had a weight bolt or not, he should have found out before he shipped the cue.

Martin has some responsibility in this deal, IMO. To what degree we'll all have to decide this for ourselves since not many of us will agree on that point.
 
Here is the "BIG" problem "???why???"

Why place the item for sale on 'SUPERIOR" ???

It could be placed on AZB
it could be placed on Ebay
it could be placed on craigslist

THEN "WHY" ?????????

Easy answer why!!!

Superiors

#1 Name!
#2 Reputation!
#3 Representation of warranty and return policy!

Martin of superior "KNOWS" this and so does the "SELLER DON" he used both the superior name and reputation to make a sale.

I am certain he does not "CARE" about the harm to Martin and his business at superior cues???

bottom line is you do not "VOUCH" for someone if you are not willing to "BEAR" the consequences and you do not post items for sale on your "BUSINESS" website that you "Do not fully stand behind them"

Now, please explain how the answer to "WHY" is not the game changer, it clearly is in this scenario???

KD

Nailed it KD, This is exactly how i feel.... And Pookster, I don't like weight bolts either!
 
WHO LIED?

The one who has the website made the claim that the buyer left rude messages.

PROVE IT, this would be too easy, was it a TEXT MESSAGE? Take a photo and post it here.

Was it a VOICE MESSAGE? Make a quick video of it with sound & showing the area code it came from.

Offer some proof or YOU LOST ME, prove it and you win, no one deals with whiney crybabies and no one deals with LIARS. One needs to be OUTED.


ALL responsibility is 100 percent owned by the seller and the seller needs a chair with a weight bolt sticking out of it as a reminder to never SCREW ANYONE in the WEIGHT BOLT AGAIN.
 
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Terrrrrrrible analogy, it is a for sale forum. People know there are risks associated with forums not legit businesses. I am unbiased and do not know either party in this case. I will not buy from Martin as a result of this thread.

It is a good analogy actually but the fact that pooky is a repeat customer Martin should be bending over backwards to remedy the situation. I sell a lot online and repeat customers are paramount to having any success with sales online.
 
Hey Pooky,

PM me your address, and I'll send you out a box of Magic Chalk. It won't get you a refund on your cue, but it can't hurt ;)
 
Martin needs to try to HELP make this right since he listed it on his sight. If he don't he is hurting his reputation. That's my neutral opinion.
 
It is a good analogy actually but the fact that pooky is a repeat customer Martin should be bending over backwards to remedy the situation. I sell a lot online and repeat customers are paramount to having any success with sales online.

Actually, it's not.
 
I seem to remember another deal Martin did that he FAILED to take responsibility for . Seems to be his MO.
 
Don Roland from Tennessee

Why isn't the person who is responsible for misrepresenting the cue being held accountable? All of this focus on Martin seems misplaced in my opinion. This is Don Roland's deal not Martin's. From my perspective Martin seemed to try and help someone out with a listing on his site and he's getting the worst of it while the actual guy responsible is hardly mentioned.
 
I never saw the cue on Martin's site but if it was clearly stated that he was just listing it then I'm not sure why he has anything further to do with this.

Pookster when you first saw the cue did it clearly state Martin was just listing it and that the sale goes through Don directly? Cuz if you read that and proceeded with the deal then Martin shouldn't have anything further to do with this. You can't have it both ways and only use some of the information on the site (don's contact info) and not the rest if it was made clear.

If Martin made it clear that he's not selling the cue then what is he supposed to do? If we reversed the situation and the buyer runs a PayPal scam or fake money order scam on the seller, would Martin now owe Don over a thousand dollars?

This is now don's responsibility to make it right.
 
Why isn't the person who is responsible for misrepresenting the cue being held accountable? All of this focus on Martin seems misplaced in my opinion. This is Don Roland's deal not Martin's. From my perspective Martin seemed to try and help someone out with a listing on his site and he's getting the worst of it while the actual guy responsible is hardly mentioned.

Because the MAN "Vouched"

You slap BCM on a pool cue made by your assistant and it is a "Total Disaster" you do not get to say "Take it up with my assistant???"

You sell something under the superior name and represent it with all the security and warranty associated with superior cues and its owner "Martin". You can not turn around and say "I am not responsible".

You can not give me 1 reason to justify selling items you do not own under your good name and banner for someone else like Martin did in this situation??? Just name 1, please!

KD
 
Why isn't the person who is responsible for misrepresenting the cue being held accountable? All of this focus on Martin seems misplaced in my opinion. This is Don Roland's deal not Martin's. From my perspective Martin seemed to try and help someone out with a listing on his site and he's getting the worst of it while the actual guy responsible is hardly mentioned.

That's the reason you don't put someone's stuff for sale at your Site/Store business, without it being yours. If it's not someone you completely trust, or a product you can look over and verify, why do it? It's your name and business online. Do you want a bad rep when something goes wrong? If not, then don't try and sale something that's not yours.

Would you sale my car on your car lot if I just drove it up there and told you it was a Bentley, but you never looked it completely over, all you saw was the outside of a Bently, then the buyer got it home after buying it with your word online and it had a Volkswagon engine in it, would you not feel like you Screwed someone? Even if you didn't make a penny. You think your lot would not get a lot of bad publicity and lose customers?
 
Why isn't the person who is responsible for misrepresenting the cue being held accountable? All of this focus on Martin seems misplaced in my opinion. This is Don Roland's deal not Martin's. From my perspective Martin seemed to try and help someone out with a listing on his site and he's getting the worst of it while the actual guy responsible is hardly mentioned.

Because no one knows who Don is, O that's rite Martin does. But
he's already said he's done with this. I no i'll never buy a cue from
him or trade with him. Martin knows what the rite thing to do is, and that's
buy the cue from pookster hell he's a repeat customer.
 
We need a poll on who is responsible for making this right.

Who is who?
 

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Because the MAN "Vouched"

You slap BCM on a pool cue made by your assistant and it is a "Total Disaster" you do not get to say "Take it up with my assistant???"

You sell something under the superior name and represent it with all the security and warranty associated with superior cues and its owner "Martin". You can not turn around and say "I am not responsible".

You can not give me 1 reason to justify selling items you do not own under your good name and banner for someone else like Martin did in this situation??? Just name 1, please!

KD

From time to time I have had clients and sometimes friends ask me to list "their" cue on my website and I have. Many times I have done this only to help someone out without any compensation. In the future I will think twice about it.

I still believe that there is only one person responsible for this debacle and it is not Martin. I don't believe Martin has profited from this bad deal but there is someone who has.

Respectfully,
Bryan Mordt
 
Because no one knows who Don is, O that's rite Martin does. But
he's already said he's done with this. I no i'll never buy a cue from
him or trade with him. Martin knows what the rite thing to do is, and that's
buy the cue from pookster hell he's a repeat customer.

Didn't the OP buy the cue directly from Don Roland from Tennessee?

Did Martin receive money? Martin doesn't profit from the deal but he gets all the grief when someone else misleads, that isn't right.

Respectfully,
Bryan Mordt
 
That's the reason you don't put someone's stuff for sale at your Site/Store business, without it being yours. If it's not someone you completely trust, or a product you can look over and verify, why do it? It's your name and business online. Do you want a bad rep when something goes wrong? If not, then don't try and sale something that's not yours.

Would you sale my car on your car lot if I just drove it up there and told you it was a Bentley, but you never looked it completely over, all you saw was the outside of a Bently, then the buyer got it home after buying it with your word online and it had a Volkswagon engine in it, would you not feel like you Screwed someone? Even if you didn't make a penny. You think your lot would not get a lot of bad publicity and lose customers?

So if you have a friend selling a cue and you mention it someone are you now responsible for that deal if it goes bad?

Just something for your consideration.

Bryan
 
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