Deal gone bad on superior cues site

Regardless of if you profited from a transaction or not, there is an implied endorsement when your primary business is selling cues on-line and you post a cue for sale on your website.

There's no financial or contractual reason that Superior Cues should intercede or get involved, but there seems to be a moral one that can't be overlooked.

It appears like the buyer was specific in his requests and the seller didn't meet those needs - the person who facilitated the transaction by putting the buyer and seller together should consider perhaps reconsider their stance in light of the negative publicity this has the potential to generate on a very well visited billiards site.
 
We can disagree as to the extent of Martin's responsibility here, but this is not helping Pookie, which we all seem to want. He got screwed. Nothing has been addressed as to whether or not this Don guy is a member of AZ. My perception is that anyone who cares about pool woud not want to be black listed here. Is he a member?
 
jazznpool said:
My only post on the matter. As a courtesy to a customer who purchased a cue, I displayed his cue on my site with customer description and customer contact information and clearly stating that any deal was between customer and potential buyer. Very clearly stated I have no part of any deal that tranpired and I received no fees whatsoever.
The OP has sent a dozen harassing and threatening phone and text messages to me as if I have any influence in his situation which I dont. I told him he sounds like a tantruming child. Thinking he was a decent AZer I offered to advertise his cue on my site as I did for the customer he bought the cue from--just to help him out, not that I'm obligated. I also suggested he could have Pete Ohman take out weight bolt he doesnt like and replace with heavier wood.
The OP sent me several more hateful/ disturbed messages. There is nothing more to say or do. He can tantrum here on AZB all he wants.
I have lots of feedbacks here on AZB and years of honorable deals with customers and cuemakers everywhere. Bottom line, I did not sell him the cue and I was not part of his deal. This was clearly indicated when cue posted on my "Customer Cue Corral". I did not sell Pooky anything. Back to having pleasant day. Martin
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I was just reading this again and I notice that you are one lying Son of a gun! you offer to list the cue to sell on your site but you never offer to send the cue to pete at all!

And all those were done by text cause you were ignoring my phone call and I never ever threaten you in anyway by text or phone call.How can I? you never pick up your phone! unbelievable ...I thought you were a better man than that and that's why I bought several items from you from the past
 
although jazznpool claims no direct compensation for allowing the cue to sell off his site he could reap more biz with "DON" in view of his ability to get the omen flipped, who knows, perhaps a deal was pending between jazz and don contingent on the omen selling
 
ribdoner said:
although jazznpool claims no direct compensation for allowing the cue to sell off his site he could reap more biz with "DON" in view of his ability to get the omen flipped, who knows, perhaps a deal was pending between jazz and don contingent on the omen selling
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This is prob what happened... it's the ONLY logical explanation of his bizarre actions as a business owner.
 
I wouldn't buy a southwest for $100 from Martin or his site. If it's on his site, he's responsible, no ifs, ands or buts about it.

It's your site and your reputation and you shouldn't put anything on there that you're not fully capable of knowing what the product is.
 
Please everyone that thinks about buying anything from superior cues contact ME. I have plenty of billiards connections and I'll do my best to beat his price on EVERYTHING I can get you.

Just PM me. If he wants to screw someone we will see about screwing him back . Unless he wants to make it right for Pookie
 
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HouTexPlayer said:
Regardless of if you profited from a transaction or not, there is an implied endorsement when your primary business is selling cues on-line and you post a cue for sale on your website.

There's no financial or contractual reason that Superior Cues should intercede or get involved, but there seems to be a moral one that can't be overlooked.

It appears like the buyer was specific in his requests and the seller didn't meet those needs - the person who facilitated the transaction by putting the buyer and seller together should consider perhaps reconsider their stance in light of the negative publicity this has the potential to generate on a very well visited billiards site.
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This.........
 
Schwinn said:
Leave Martin out of this!! Do you blame AZB for every deal gone wrong?
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Ummmmm...how can you leave martin out of this? I bought the cue from his site.His site was the reason why I decided to deal with don cause I thought that it'll be safe and martin would make it right if anything went wrong.

And I never blame martin for anything.All I ask is for him to contact don to make it right.

And also...if martin would of pick up my phone or return my call and say that he had nothing to do with it or it was his mistake to list a cue for Don or something then I would be ok with and move on but he never did cause he was ignoring me the whole time and that's pissed me off and raise a red flag
 
Martin should have just bought the cue back from Pookster himself. If that means he looses a couple/three hundred on it in the end then so be it. And he should have done it with a smile. Then the thread here would have been about Superior Cues, the most honest awesome business ever. Instead he postured, justified and ignored.

Whether he is "legally" obligated to do this or not is irrelevant. We all do stupid things like letting a flake use our name who then screws someone. No shame in that as long as we learn. Once we realize our part in it though it's time to man up or forever be known as a boy.

The potential $ loss on reselling this himself would be a very small price to pay for preserving a hard earned reputation. I assume this cue does not have zero value.

JC
 
jazznpool said:
My only post on the matter. As a courtesy to a customer who purchased a cue, I displayed his cue on my site with customer description and customer contact information and clearly stating that any deal was between customer and potential buyer. Very clearly stated I have no part of any deal that tranpired and I received no fees whatsoever.
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You closed a deal (and profiting by it) by allowing a customer to display his cue on your website. You received a fee from the original sale (as part of the deal). Even with a disclaimer you are partially responsible for this. If I were you I would of bought the cue back and taken a loss (assuming you would sell it for less). Your business reputation is worth far more than 1,000.00.

I have done business with Martin and was 100% satisfied with the transaction. Will I buy from him again? Probably but I would be hesitate.
 
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Some may recall Martin had a similar issue a couple of years ago when he brokered a deal between Lambros and a well known and very reputable AZ member. From what I recall, the laborious cue delivered ended up being substantially different than what was delivered. Customer was quite unhappy and wouldn't take the cue back. Mike Lambros eventually stepped in and made things right. I certainly don't recall all the details but I do remember thinking I'd never buy a cue from Martin with that kind of customer service.

My point is, the bad experience the OP had want the first time Martin has side stepped responsibility. I don't think Martin is evil or a complete scumbag by any means but he also is far from perfect in the customer service department.
 
JumpinJoe said:
I wouldn't buy a southwest for $100 from Martin or his site. If it's on his site, he's responsible, no ifs, ands or buts about it.

It's your site and your reputation and you shouldn't put anything on there that you're not fully capable of knowing what the product is.
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Really? and the very next post you said: "Please everyone that thinks about buying anything from superior cues contact ME. I have plenty of billiards connections and I'll do my best to beat his price on EVERYTHING I can get you."

Nice cutthroat business you have there. Thanks for the warning and I won't be buying from you.
 
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ribdoner said:
although jazznpool claims no direct compensation for allowing the cue to sell off his site he could reap more biz with "DON" in view of his ability to get the omen flipped, who knows, perhaps a deal was pending between jazz and don contingent on the omen selling
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Now that is a dis-Stink possibility, right there.
 
TWOFORPOOL said:
Really? and the very next post you said: "Please everyone that thinks about buying anything from superior cues contact ME. I have plenty of billiards connections and I'll do my best to beat his price on EVERYTHING I can get you."

Nice cutthroat business you have there. Thanks for the warning and I won't be buying from you.
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I don't have a billiards buisness, so im not cutting any throats except the guy thats shady and screwing pookie. But I have plenty of contacts and sponsors to get it from. I will however beat any price that Martin offers up if possible.

So noone and I mean noone hesitate to contact me, if possible I will save you money on any item on his site if I possibly can, which I know I will be able to do.

You don't treat customers that way.

This isn't about me making money. It's about saving people money and punishing martin
 
I think it is pretty obvious that Martin posted the cue on his site to facilitate the seller (Don) buying another cue. It seems apparent that Don is not a friend of Martins just a customer who Martin figured out a way to close a sale with. This is very disturbing to me, why not just take the cue on trade from Don and resell it yourself Martin? If I have a customer who wants to buy a cue, it seems ridiculous to me to post their cue on my site and have no control over the sale. If we were a custom cue reseller I think I would buy this cue off of pookster as a show of good faith. I think the damage is done Martin, but if I were in your shoes I'd bite my lip and buy the cue from pookster for what he paid and move on. Try to save some face, don't make this industry look bad. We all love pool do the right thing man.
 
Double-Dave said:
So, when a cue is listed on AZ Mike Howerton is responsible for the deal?

gr. Dave
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Terrrrrrrible analogy, it is a for sale forum. People know there are risks associated with forums not legit businesses. I am unbiased and do not know either party in this case. I will not buy from Martin as a result of this thread.
 
phil dade said:
Look, I am all for Pookster...but here is what is being missunderstood. Nothing was bought through Superior Cues. The cue was listed on the site along with a referral to the owner for potential buyers to purchase direct from the owner. There was no transaction between Pookster and Superior Cues. If it was a consignment sale, the Seller collects the funds and distributes an amount to the owner. This was not the case.
The seller, Don, clearly missrepresented the cue and he alone should bear the wrath of all of us here at AZ. The fact that the cue was for sale , not at Superior, but by a third party was clearly posted on the site. This is how Pooky contacted Don direct. Pooky had to understand that as he made contact.

I seriously doubt that Martin has any "Juice" with this Don. If he did, I think Don would have been hesitate to pull this stunt. Hopefully Don is a member here and we as a group can help Pooky get straight on this deal.

Phil
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All Martin did was vouch for this guy by lending his reputable site as a sales vehicle. All Lefty did was vouch for Donnie Brasco and we all know how that ended.
 
Martin has the means to do whatever he wants in this situation and he has chosen to ignore it.. Sometimes that is the path of least resistance....in this case, I think not!
 
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