From one of the earlier posts in this thread, it seems that people come to the player's meeting anticipating no-shows. When Zuglan takes attendance at the meeting, and if you aren't there, he will fill your spot with these people waiting on standby.
The more I think about this, I absolutely love it now. Pool is FULL of crybabies, and people looking to hustle the system. I bet Zuglan came up with this no-refund policy because hustlers were trying to jerk him around years ago. He could have had a "fair to us in this thread refund policy", but instead, he came down hard, and made it absolutely no refunds. I love it. Get rid of all of the tire kickers and crybabies. More promoters like him in this game, please! I'd also like to add, you don't show up to your match, you are never allowed back. So many pros oversleep, or decide to go play golf instead of showing up. F that! Get rid of all of them.