The customer service gal was an angel. Celine was her name. After reading all the comments about how well the shafts performed, must admit I got a tad envious of those who already had theirs.
I'm not a big online shopper. Seem to always run into some type of problem, so I let the girls handle it. Last thing I want to do is deal w return labels and waste time packing crap back up and trying to find some box that most likely already hit the shredder.
Call me crazy, but I like to examine a purchase before making a determination as to whether I wish to buy another.
I can probly get meds for that!!