Go Back   AzBilliards.com > Main Category > Main Forum
Reload this Page bad experience w/ UPS
Reply
Page 5 of 6 « First 345 6
 
Share Thread Tools Rate Thread
Old
  (#61)
JessEm
AzB Silver Member
JessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond reputeJessEm has a reputation beyond repute
 
JessEm's Avatar
 
Status: Offline
Posts: 331
vCash: 500
iTrader: 0 / 0%
Join Date: Jan 2019
Location: MinneSNOWta
   
08-12-2019, 09:52 AM

That cue should be easy to spot. Peeps around MI pubs and poolhalls should be extra alert. Offering a reward might aid in recruiting people for the hunt? A police report should filed on this.

Good luck. Hope they catch the bastage.


Tad Lofstrom custom
Samsara Jump/Break
vintage Brunswick by Schmelke
  
Reply With Quote

bad expierence w/ UPS
Old
  (#62)
sureman183
Got "Boti's" ??
sureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond reputesureman183 has a reputation beyond repute
 
sureman183's Avatar
 
Status: Offline
Posts: 2,447
vCash: 1700
iTrader: 165 / 100%
Join Date: Aug 2006
Location: Northern Michigan
   
bad expierence w/ UPS - 08-13-2019, 08:36 AM

pictures are on page 4, trying to put in a claim is near impossible, you get lead all over, its very difficult, haven't figured it out yet. there is no such thing as customer service. and why when you ask to speak to a manager, they transfer you to a manager from Asia?


SURE - MAN CUES

SERVING YOU FOR OVER 30 YEARS



PLEASE E-MAIL ME AT: suremancues77@gmail.com

CALL DON AT 989-305-6454



COMING SOON ***NEW WEBSITE***
  
Reply With Quote
Old
  (#63)
iusedtoberich
AzB Silver Member

iusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond reputeiusedtoberich has a reputation beyond repute
 
Status: Offline
Posts: 11,164
vCash: 1470
iTrader: 20 / 100%
Join Date: Mar 2004
   
08-13-2019, 08:39 AM

Has anyone "actually" ever collected from UPS, FedEX, USPS, or others, when they DID insure?

I've heard on here that even with insurance, the carriers deny it for pool cues.
  
Reply With Quote
Old
  (#64)
ideologist
I don't never exaggerate
ideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond reputeideologist has a reputation beyond repute
 
ideologist's Avatar
 
Status: Offline
Posts: 5,315
vCash: 500
iTrader: 120 / 100%
Join Date: Nov 2012
Location: Bay Area
   
08-13-2019, 09:13 AM

Quote:
Originally Posted by iusedtoberich View Post
Has anyone "actually" ever collected from UPS, FedEX, USPS, or others, when they DID insure?

I've heard on here that even with insurance, the carriers deny it for pool cues.
USPS pays out 100% with proof of sale

A PayPal receipt for a sale qualifies


Make sure you check your references before you buy on this site. Even a mod here engages in bad business!
  
Reply With Quote
Old
  (#65)
logical
sarcasm while you wait
logical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond repute
 
logical's Avatar
 
Status: Offline
Posts: 1,051
vCash: 1700
iTrader: 2 / 100%
Join Date: Jul 2013
Location: Northern fringe of the Motor City suburbs
   
08-13-2019, 09:18 AM

Quote:
Originally Posted by iusedtoberich View Post
Has anyone "actually" ever collected from UPS, FedEX, USPS, or others, when they DID insure?



I've heard on here that even with insurance, the carriers deny it for pool cues.
I have with a $100 item shipped USPS a decade ago. I giant hassle and they don't even refund the shipping cost as part of it...or didn't back the anyhow, which seemed insane.

Based on this experience I only insure stuff over $3-500 and take my chances on the odds being in my favor and my cost being less even if I occasionally eat one. I have shipped probably over 1000 items in the past 15 years. That one with USPS was my only issue.

Higher dollar items I pay for insurance, it's purely a risk/reward calculation. Insurance is what you buy when you can't absorp a large loss. I have car insurance if course but high deductibles. If Ibcrack a windshield, I just pay out of pocket because over the long run it's cheaper than the extra insurance cost. If I cracked one more often or the insurance was cheaper I'd reevaluate.

Sent from my SM-G950U using Tapatalk
  
Reply With Quote
Old
  (#66)
tableroll
AzB Silver Member
tableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond reputetableroll has a reputation beyond repute
 
Status: Offline
Posts: 837
vCash: 500
iTrader: 0 / 0%
Join Date: Sep 2012
   
08-13-2019, 09:35 AM

Quote:
Originally Posted by sureman183 View Post
truly a nightmare. was paid for a cue pay pal. was asked to send UPS, a nightmare getting them to p/u package. it was paid for shipping [no insurance] by check & overcharged. customer contacted me July 31 & said he had not received it yet.
was sent July 17. called UPS several times, they told me it was lost & nothing more
could be done. BIG LOSS
Always, always, always send via the Postal Service. Get free delivery confirmation and pay extra for insurance.
  
Reply With Quote
Old
  (#67)
Matt_24
AzB Silver Member
Matt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond reputeMatt_24 has a reputation beyond repute
 
Status: Offline
Posts: 3,180
vCash: 2900
iTrader: 14 / 100%
Join Date: Mar 2003
   
08-13-2019, 02:50 PM

Quote:
Originally Posted by Black-Balled View Post
You guys are both lucky. I think your logic that no insurance means less attention and a safer experience may have been accurate at some point, but not now. The escalated documentation of a mailed item's progress is a more secure service, not less secure.

Insurance is cheap, on a per-unit basis...and it isn't a money loser for the issuer, either.

It is cheap on a per unit basis because any single piece has a very low probability of loss.which means nothing when it is your item that goes missing...but that is why neither of you have been burned.

IMO!
I do get tracking and pay for a signature requirement. These provide said escalated documentation of a mailed item's progress without cost. To be quite frank, I just think the "insurance" is worthless. Try recouping a claim should something go missing.


"I used to bet my own but it gave me ulcers." - John Schmidt, 2008
  
Reply With Quote
Old
  (#68)
jimmyco
These go to 11
jimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond reputejimmyco has a reputation beyond repute
 
jimmyco's Avatar
 
Status: Offline
Posts: 2,875
vCash: 500
iTrader: 12 / 100%
Join Date: Jul 2017
Location: Colorado
   
08-13-2019, 03:43 PM

Quote:
Originally Posted by logical View Post
...

...

I have car insurance if course but high deductibles. If Ibcrack a windshield, I just pay out of pocket because over the long run it's cheaper than the extra insurance cost. If I cracked one more often or the insurance was cheaper I'd reevaluate.
My Farmers auto insurance policy has a separate deductable for glass. Run a high deductable on collision and comp, keep a low deductable on windshields.


Player-Bob Owen Custom
Breaker-N.E. O'Barqueue
Case-Rusty Melton 1x2

Last edited by jimmyco; 08-17-2019 at 06:56 AM.
  
Reply With Quote
Old
  (#69)
jrctherake
AzB Silver Member
jrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond reputejrctherake has a reputation beyond repute
 
Status: Offline
Posts: 2,083
vCash: 500
iTrader: 1 / 100%
Join Date: Jun 2016
Location: At the table
   
08-13-2019, 04:14 PM

Sorry to hear about this but:

Shipping high end cue by "anyone" without insurance is a huge mistake, just like shipping at less than the most elite level of service by said company is an even bigger mistake.

I don't expect the above from experienced cue makers/sellers but, it seems that some still choose to take the risk from time to time and cut corners to save a buck. Sometimes the corners we cut end up cutting back.


I knew a fellow that thought he was a good boxer because he was in a position to befriend a lot of "professional boxers". It cost him azzwhippens till he realized he wasn't what he thought/wished he was.

Do you know anyone like the "wannabe" boxer in the pool world?
  
Reply With Quote
Old
  (#70)
alstl
AzB Silver Member
alstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond reputealstl has a reputation beyond repute
 
alstl's Avatar
 
Status: Offline
Posts: 8,415
vCash: 500
iTrader: 6 / 100%
Join Date: Jun 2005
Location: Over the hill
   
08-14-2019, 09:58 AM

Quote:
Originally Posted by jimmyco View Post
Good tip. It is also the very first item to transfer in the chain of custody at every destination point. Nothing on the truck or plane gets handled until the Reg is signed and accounted for.
Correct but if I've learned anything about pool players is they are independent and tend to be set in their ways. Still whenever I see one of these threads I recommend registered mail just in case somebody is asking for a solution instead of just complaining.
  
Reply With Quote
Old
  (#71)
Jack Justis
CASEMAKER
Jack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond reputeJack Justis has a reputation beyond repute
 
Jack Justis's Avatar
 
Status: Offline
Posts: 1,280
vCash: 2900
iTrader: 40 / 100%
Join Date: Apr 2005
Location: South Florida
   
08-14-2019, 10:07 AM

Quote:
Originally Posted by sureman183 View Post
truly a nightmare. was paid for a cue pay pal. was asked to send UPS, a nightmare getting them to p/u package. it was paid for shipping [no insurance] by check & overcharged. customer contacted me July 31 & said he had not received it yet.
was sent July 17. called UPS several times, they told me it was lost & nothing more
could be done. BIG LOSS
Don, not bossing you, but always remember your responsible for delivering the cue to the customer therefore you must insure for full amount. The $100 insurance including in the shipping doesn't get it.


JUSTIS CASES

MADE IN THE USA
  
Reply With Quote
Old
  (#72)
Johnson
AzB Silver Member
Johnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond reputeJohnson has a reputation beyond repute
 
Status: Offline
Posts: 825
vCash: 500
iTrader: 1 / 100%
Join Date: Jan 2004
Location: Lafayette, In
  Send a message via AIM to Johnson Send a message via Yahoo to Johnson  
08-14-2019, 11:34 AM

I sell a lot of stuff on Ebay and only use USPS, out of every 1000 packages only 2-3 get lost typically. I don't know about UPS but most USPS Priority mail automatically includes $50 worth of insurance. All USPS 1st Class and Priority mail will be delivered within 1-3 days. For me personally the faster it ships the less likelihood for any shenanigans but I don't sell pool cues but there's a lot of horror stories on here so something nefarious is likely going on with the shipping companies.
  
Reply With Quote
Old
  (#73)
u12armresl
One Pocket back cutter
u12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond reputeu12armresl has a reputation beyond repute
 
u12armresl's Avatar
 
Status: Offline
Posts: 2,981
vCash: 500
iTrader: 0 / 0%
Join Date: May 2004
Location: Indy
   
08-14-2019, 12:17 PM

Lest we forget that this is the same community where a stick will be set for $2100 and someone will offer $500 with the thought, "had to try."
  
Reply With Quote
Old
  (#74)
logical
sarcasm while you wait
logical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond reputelogical has a reputation beyond repute
 
logical's Avatar
 
Status: Offline
Posts: 1,051
vCash: 1700
iTrader: 2 / 100%
Join Date: Jul 2013
Location: Northern fringe of the Motor City suburbs
   
08-14-2019, 04:13 PM

Quote:
Originally Posted by u12armresl View Post
Lest we forget that this is the same community where a stick will be set for $2100 and someone will offer $500 with the thought, "had to try."
Yes, and most likely is is a $1300 cue.

Sent from my SM-G950U using Tapatalk
  
Reply With Quote
Old
  (#75)
ChrisSjoblom
AzB Silver Member
ChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond reputeChrisSjoblom has a reputation beyond repute
 
Status: Offline
Posts: 103
vCash: 500
iTrader: 1 / 100%
Join Date: Mar 2015
Location: Beloit, WI
   
08-15-2019, 09:58 AM

Quote:
Originally Posted by iusedtoberich View Post
Has anyone "actually" ever collected from UPS, FedEX, USPS, or others, when they DID insure?

I've heard on here that even with insurance, the carriers deny it for pool cues.
I was an active professional eBay seller for a few years, and I have had all three major shipping services lose packages. Collecting on the insurance from FedEx was never a problem, although the process was unnecessarily cumbersome. Collecting was about a 50-50 shot with UPS, again using a process that seemed designed to discourage claims. Was only able to collect one time with USPS insurance, and that was after a 3-month battle with them and ultimately filing in court.

I don't ship nearly as much of my own merchandise now, although I do ship a lot of equipment of other companies. (Network and POS equipment removed from service and being returned for repair) The other companies choose the shipper and provide the shipping labels, and they seem to use mostly UPS. For my own items I only use USPS for values under $100. I never buy the insurance when shipping USPS as it is generally worthless when trying to make a claim. For higher priced stuff I use FedEx and almost always insure.

Using the USPS Registered Mail service is also an excellent idea. Many years ago when I was a FFL dealer I shipped a lot of handguns that way and never had any losses. That was the only way USPS would carry firearms, and even then I believe you had to be an FFL holder to ship with them.
  
Reply With Quote
Reply
Page 5 of 6 « First 345 6

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.