Hi everybody! I'd like to get an idea on how to proceed with a cuemaker that I'm having problems with.
I ordered some things from a very well known, and highly regarded, cue maker about 8 months ago and have been getting the runaround ever since. After 4 moths of saying he was just about finished, I finally received my order. On top of changing the overall design we had agreed on (without asking) he also said that other things we agreed on (and was already paid for) he was no longer going to be able to do it.
If those things weren't bad enough, the workmanship that I was expecting from this person was the absolute worst I have ever seen, from anyone. It was so bad, in fact, that it felt like it was done on purpose.
His response to the whole thing? "send everything back and I'll refund your money" No explanation. Nothing.
Because I felt like I was lied to, repeatedly, I feel like this is a lie as well. I sent everything back, and as soon as he receives it, he's supposed to refund my money. We'll see. I don't have much faith...
Has anyone else dealt with something like this from a cuemaker? What did you do? how was it resolved? Any tips for the future?
I ordered some things from a very well known, and highly regarded, cue maker about 8 months ago and have been getting the runaround ever since. After 4 moths of saying he was just about finished, I finally received my order. On top of changing the overall design we had agreed on (without asking) he also said that other things we agreed on (and was already paid for) he was no longer going to be able to do it.
If those things weren't bad enough, the workmanship that I was expecting from this person was the absolute worst I have ever seen, from anyone. It was so bad, in fact, that it felt like it was done on purpose.
His response to the whole thing? "send everything back and I'll refund your money" No explanation. Nothing.
Because I felt like I was lied to, repeatedly, I feel like this is a lie as well. I sent everything back, and as soon as he receives it, he's supposed to refund my money. We'll see. I don't have much faith...
Has anyone else dealt with something like this from a cuemaker? What did you do? how was it resolved? Any tips for the future?