Accu-Stats...Rulz

Mowem down

AzB Silver Member
Silver Member
I just got off the phone with Accu-stats and I just want to tell everybody (that listens to me) what a topshelf group of people they are over there...

There was a guy on here a few days back looking for a code to get a deal from them (I have no problem with that) I hope hes listening, because this is how they do bis. over there.

I got my member discount order form awhile back, just got around to looking at it (my exwife sent me a hundred for x-mas), and called to place a order. Gave the guy my list, (I forgot the guys name or I would post it, it wasnt Pat) odered a few things out of the book as well. He's talking out loud as he's doing the total, says " that will be 4 bucks off the dvds not on the discount list" I had to ask why? He says " because you've been around for a while" so I say thanks. Then he tells me that my discount form really expired back in mid December but I get to have those prices anyway. That is the second time they have done that for me, the first time it was like 6 months expired.

I might have a copy of a movie :rolleyes: , But I would never buy a copy of a Accu-Stats production. There is to much class over there...:thumbup:

p.s. I forgot about the time I got my order from them and one of the dvds was missing (it was a new one, not on sale). I called them up, talked to the same guy that pulled the order, he thought he had put it in the box but oh well they just sent me another.

They do this stuff for a guy that has bought less than 20 dvds, 15 vhs and 90% of what I have bought is on sale off their web site or the flyer they send out.. It is my pleasure doing bis. with their company :D :D :D

Hitem High, Letem Fly, Mowem Down
 
I had a problem with a three cushion dvd and the guy on the phone was very apologetic.He sent a new one the next day.Good people, first class service.They treat you right.
 
"The guy on the phone is usually Pat Fleming himself. (Owner and creator of Accu-stats)

You guys are exactly right, Pat is a hell of a friendly guy. He'll chat about pool with you for a half hour if you want.He really makes dealing with Acuu-Stats a pleasure. Excellent service, excellent product.

There aren't a lot of companies left that still care about individual customer satisfaction to the level that Accu-Stats does.
 
I would never ever buy a copy of any of Pat's video's. I'm big on piracy-i thought Napster back in the day was the greatest thing ever because $15 for a CD with 2 good songs is just robbery. But I would never ever do that to Pat, I'm a selictive criminal i suppose. But Pat has worked to hard and for 2 long and done so much for pool to take a penny from. Infact I like it when I blow $200 on DVD's from him on old stuff, he wearned that $$$ along time ago and deserves it!!!!
 
A couple of years ago I ordered a few tapes including a derby city 10 ball ring game. When I recieved my order, I saw that they accidently sent my the bank ring game. I called to let them know of the mistake and not only did they send me the right tape they told me to keep the bank ring game as well even though I offered to send it back.

Great group of people there.
 
Kudos to all of you for your comments in this thread.

Too often it is too easy for people to complain...

Thanks for taking the time to acknowledge Pat Fleming and the way Accu-Stats conducts their business...

It would be nice to hear more of this in every aspect of life, and especially in the pool world...
 
It's no accident that he was just elected into the BCA HOF. Very deserving award for a very deserving guy.
 
me too

Just wanted to chime in and verify all that has been posted.....I have been buying from Accu-Stats for a lot of years, and never been disappointed.....If everyone would do business like Mr. Fleming and company, it would be a better world..........
 
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