ATTENTION: Justis Case Owners

8power8

AzB Silver Member
Silver Member
I have owned a jack justis but not a jb case, i do however own a instroke, this is the case i use and sold the justis simply because i love the protection the instroke offers, i loved the look of the justis but... when i had to choose looks or protection for my cues,i choose protection. someone said here to collaborate and make the ultimate case, i agree. i would love to have a justis looking case and have a jb or instroke if there padding is the same in one, but thats just me. everyone has there own opinion on what they like for protection. i wish both casemakers the best of luck and hope the bashing of one another stops.
 

mullyman

Hung Like a Gnat!
Silver Member
My problem wasnt with my pin, I put my cue into my pro lite and with the free swinging movement inside the case, my cue clearcoat had a small nick it it when I pulled the cue out 45 min later. You can ask anyone that knows me on here and they will tell you I take extremely good care of my cues. I have a Schon cue I bought new in 1993, I showed it to a guy last week and he said it looks brand new...it has never been refinished and I clean the shafts often..

The nick I had in my cue was honestly not that big of a deal, I just had it refinished and away I went..so things can, and will happen no matter what. And honestly, I did put my cues in pin down, most of my cues had J/P so I guess I got lucky and didnt get a pin damaged..

Yeah, I've acquired various dings in my shafts from them rattling around against each other inside my Justis case. I too am the type of person that takes grand care of his cues. Little dings like that annoy the piss outta me. I've never been fond of that sound it makes when hitting the bottom of the case either, like it's slamming down on a piece of wood or something. Scary. I love the looks of my Justis case but I'm seriously considering going with JB's interior upgrade. I have 3 cues in my case and they go by the names of Paul Mottey, James White, and Tim Scruggs. They need to be taken care of.

As for the material scratching the cues? Get real, people. WTF, do you carry around a microfiber cloth to wipe down your cue or do you use a cotton towel? I'm going to guess more often than not it's the towel. Scratches on the finish, please.
MULLY
 

ftgokie

D player extraordinaire
Silver Member
Yeah, I've acquired various dings in my shafts from them rattling around against each other inside my Justis case. I too am the type of person that takes grand care of his cues. Little dings like that annoy the piss outta me. I've never been fond of that sound it makes when hitting the bottom of the case either, like it's slamming down on a piece of wood or something. Scary. I love the looks of my Justis case but I'm seriously considering going with JB's interior upgrade. I have 3 cues in my case and they go by the names of Paul Mottey, James White, and Tim Scruggs. They need to be taken care of.

As for the material scratching the cues? Get real, people. WTF, do you carry around a microfiber cloth to wipe down your cue or do you use a cotton towel? I'm going to guess more often than not it's the towel. Scratches on the finish, please.
MULLY



I totally agree with you here.....but I carry my ShamWOW around with me!

In all seriousness, I love the way JJ cases look, but with a upgraded interior, you have the best of both worlds. I only had 1 problem with my Justis, but that was enough for me. And from the way JJ responded to my claim, he would have never even listened to me if I had went to him privately...so the lifetime warranty would have pretty much been useless anyways.

And I do know of 1 pro that has a JJ case and he got a ding in his cue also, so mine and a few others on here that have said so in other threads cant be wrong, I was just the first to say it publicly....and got called a liar from Jack. Anyways, thats water under the bridge
 

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ftgokie

D player extraordinaire
Silver Member
I don't call people liars even if I know they are one. I asked you several questions and got illogical answers. You made a statement without backing it up with facts but I still didn't call you a liar.

I couldnt back up the facts because I had already sold the case....and I had already refinished the cue, and I just chalked it up as basically an "oops" and didnt take pictures...and like I said in my original statement, It was honestly not that big of a deal...

But it seems there are more and more people that are having damage inside your cases...

Jack, I dont hate you or resent you, I just know what I know. And with you stating about your warranty in your other thread, it wouldnt have done me any good anyways since I was not the original owner...so if I had called or emailed you I am sure I would have been told the warranty was void since I was not the original buyer...But like I said, I didnt say anything because it was just a 125.00 refinish job to make the cue as good as new.
 

ftgokie

D player extraordinaire
Silver Member
Mind telling me his name?

And no I wont, because I am sure he doesnt want the drama that will follow. I know exactly what you are going to say...since I will not give his name, I am surely making it up...which I am not.
 

cubswin

Just call me Joe...
Silver Member
i agree that the bashing should stop...but Jack has came out and bashed John as well.....I dont have time to search for the thread but it was on someones thread where they were showing off their new JB Case...so they are both in the wrong...

two sob's don't make one great guy does it?

So what, all this thread does is make them both look bad. Truth is they'll both get more orders from this thread, and I'll stand by my opinion that its the wrong way to sell something. JB will have to be right, he has shown that more than once. He designs and makes great cases, but the constant defensive posturing is a bit uncouth.
 
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JB Cases

www.jbcases.com
Gold Member
Silver Member
Jack,

Don't you get it? People don't want to "come out" publicly against the great Jack Justis. It's worse that being gay and in the closet if you are a Justis owner and unhappy with your case's lack of protection.

If you come out and say that you don't like it or that your cue was dinged then you are branded as a liar and a careless person for not using the case "properly". You are beat up by a few Justis fans.

You know as well as I do that there are people who are AZ members who have legitimate gripes about their cues being damaged in your cases. They don't air it publicily because they want to preserve their relationship with you and other people here that they do business with. They don't want to be on your shit list.

You seem to think that people who use your case are incapable of diagnosing problems with their cue and tracing the root cause of it to your case. Why you feel that you are smarter than your customers in this regard is beyond me.

You are telling your customers that damage can occur to their cues if they place them pin down in your case.

Well Jack, the top of your case is also wood with just a thin piece of cloth on it. Since the cues can move freely what happens to them if by some accident the case is dropped on the lid?

Don't the cues hit the wood on the inside of the lid with some force?

Just think about it. Why are you making this interior your Alamo?

You didn't design it, you didn't create it, and frankly it doesn't provide adequate protection. You know this because you put out a warning to your customers that cues can be damaged in your interior.

Since you have the ability to do so why not design an interior that at least makes it virtually impossible for cues to rattle and get dinged. I have several versions that aren't as padded as what I like to use that are much much better than what you are currently using.
 

ftgokie

D player extraordinaire
Silver Member
two sob's don't make one great guy does it?

So what, all this thread does is make them both look bad. Truth is they'll both get more orders from this thread, and I'll stand by my opinion that its the wrong way to sell something. JB will have to be right, he has shown that more than once. He designs and makes great cases, but the constant defensive posturing is a bit uncouth.

I agree with you there brother......they both look just as bad..:shakehead:
 

Jack Justis

CASEMAKER
Silver Member
And no I wont, because I am sure he doesnt want the drama that will follow. I know exactly what you are going to say...since I will not give his name, I am surely making it up...which I am not.

The only drama here is you making a statement and then back pedaling your way out.

My asking for a name was just to see you squirm again.
 

derekdisco

We woulda won state!
Silver Member
Ill take the side of who ever sends me a free case first. I got some pull in here, LOL.
 

Yancey

AzB Silver Member
Silver Member
I wasnt going to say anything but I have to because I own cases from both case makers and HANDS DOWN THE JUSTIS CASE IS MADE BETTER.

The InStroke DOES mar the finish on cues. I have a Patrick that this has happened to. Secondly, my Justis case has fabric that protects the finish and I have NEVER had a scratch on my Schick or Patrick Cues. Also anyone that doesnt use JPs should see my friend and buy some, they are cheap and protect parts on your cue that when assembled are protected.

Anyone that cares, ask a cue maker such as Bill Schick what he thinks of which case for his cues. But no, I KNOW which is better and in my opinion the Justis is FIVE levels better.

Thirdly, Rich 93 and many others hit the nail on the head... The word Classless in Websters has a picture of John Barton as an example. You can type 15 more posts but JB you are looking more and more slimy, my man.
 

JB Cases

www.jbcases.com
Gold Member
Silver Member
I wasnt going to say anything but I have to because I own cases from both case makers and HANDS DOWN THE JUSTIS CASE IS MADE BETTER.

The InStroke DOES mar the finish on cues. I have a Patrick that this has happened to. Secondly, my Justis case has fabric that protects the finish and I have NEVER had a scratch on my Schick or Patrick Cues. Also anyone that doesnt use JPs should see my friend and buy some, they are cheap and protect parts on your cue that when assembled are protected.

Anyone that cares, ask a cue maker such as Bill Schick what he thinks of which case for his cues. But no, I KNOW which is better and in my opinion the Justis is FIVE levels better.

Thirdly, Rich 93 and many others hit the nail on the head... The word Classless in Websters has a picture of John Barton as an example. You can type 15 more posts but JB you are looking more and more slimy, my man.

Really,

Post the proof? What happened? Did you contact Instroke about it?

Yeah, ask Bill Schick, I think that you find that Bill speaks quite highly of the GTF which has the same padded interior. We sent GTF case samples to Bill to get his opinon on them before we moved on with the production of them. Bill was entirely complimentary of the way we built the interior and the extra protection we provide.

When I owned Instroke I had a guy call me and tell me that his Instroke was causing depressions on his Cognoscenti shafts. I immediately went to my warehouse and tried to duplicate the issue using my Cog and dozens of Instroke cases.

I called the man back and said that I couldn't duplicate the problem but that if he would send his case back to me then I would be happy to take it apart and see if the case had a problem.

He did and I could duplicate the problem on my Cog shaft. Turns out the seam in the tube liner had a small knot where the seamstress had used a lighter to burn off the ends of the thread and it was right at the lip of the tube.

None of my others shafts however would get any dings on it using this same tube.

So I called Joey Gold and asked him what he thought. He said that his finish is little softer than others.

So the end result was that the one tube in the case did cause a problem and I took the case back, rebuilt it and paid for the refinish on this man's shafts.

There is no way that every case and every cue are always going to match up. You say that you had a problem then I can believe you but without the chance to duplicate it we can't know the exact nature of the problem.

In any event its definitely the EXCEPTION rather than the rule. There is no way on the Earth that the FABRIC used in Instroke cases can scratch the finish with NORMAL USE.

As for you opinion that a Justis is five levels better you will get the opportunity on Saturday to explain what those levels are when I do a live comparison at 8pm EST on Ustream. You can join the chat and explain each point where you think Justis is better and we can then compare them side by side. I doubt you will get there but you are certainly welcome to try.

And just so you know, I don't own Instroke anymore. But when I did we sold 10,000 cases and had ONE problem where someone said the case damaged his cue. That one problem was solved as I outlined above and I didn't call anyone a liar or tell them that the case was out of warranty. In fact, I didn't even ask the guy WHERE he got the case or how long he had it. We identified the problem, made sure to enact procedures to make sure it didn't happen again and moved on.

Jack said MY current cases scratch cues. So if you think that you can prove it then feel free to try. I will prove what I have said.

The beauty of the internet is that anyone is free to make a claim and back it up. I will be backing up my claims on Saturday live on camera. It will be like the cue case porn channel with an open house in my workshop.
 
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ftgokie

D player extraordinaire
Silver Member
The only drama here is you making a statement and then back pedaling your way out.

My asking for a name was just to see you squirm again.

Nah I am not back peddling sweety..I stand by what I said about my cue getting a nick in the finish in your case....and I am not going to name names unless they tell me to tell you. So I am not doing any back peddling. Even if this person didnt have a problem that you gave a case to, there are more people that have posted on here that have had similar problems....but I guess we are all just conspiring together in this evil plot :kiss:

Ah, I am done with this...I have better things to do...
 
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JB Cases

www.jbcases.com
Gold Member
Silver Member
Also anyone that doesnt use JPs should see my friend and buy some, they are cheap and protect parts on your cue that when assembled are protected.

So your advice to the people who use Justis cases is to also use joint protectors to protect their cues WHILE IN THE CASE against the type of damage that Jack Justis warns us that can occur WHILE THE CUES ARE IN HIS CASE?????

Let me get this straight, you want people to buy something to protect their cues from the case?

And how much did you pay for your Justis again?

Would you polish your cue with a piece of nylon? You know like the nylon on a windbreaker jacket? Would you take a piece of that and rub it on your cue for any length of time? Just asking. More on Saturday.
 

JB Cases

www.jbcases.com
Gold Member
Silver Member
It has recently come to my attention that some of you may not be aware of our recommendation on how to place your cues and shafts in our cases.
Each case comes with a care sheet that explains this but I though it might be a good idea to review this on this forum since many of my valued customers are AZ members. The following is verbatim from our care sheet.


TO PREVENT PIN AND COLLAR DAMAGE, PLACE THE RUBBER BUMPER PORTION OF YOUR CUE AND THE TIP SECTION OF THE SHAFT DOWN TOWARD THE BOTTOM OF THE CASE.

If the pin and collar are installed down and the case is accidentally dropped, it could result in a bent pin or chipped collar from the force. I think this is a carry over from owners of cases with tapered tubes where you didn't have the choice but to install pin down.

What happens if the case is accidentally dropped on the lid? Can't the same thing happen in the other direction?
 

Celtic

AZB's own 8-ball jihadist
Silver Member
I mean, seriously, the only possible thing you can do here is force Jack to put protection in the bottom of his cases, and then your are going to lose one of the main differentiating points between your line and his.

Sounds like a win for the consumer to have a product improve to higher standards and spur more competition compelled innovation between the 2.

I bought a GTF in Vegas this year and I cannot say enough about the thing. I could probably kick the case down a flight of stairs and I don't think the cues would be damaged in the slightest (or move much at all realtive to each other for that matter, once the case is full of 2 cues and 4 buts things are snug), the suede would suffer though.
 

mullyman

Hung Like a Gnat!
Silver Member
I need to make a public apology to Jack Justis. In an earlier post I stated that my cue has dings in it from rattling around inside the case. In all fairness to all parties involved I can not prove that the dings happened while in the case. I can only speculate because I know how I treat my cues. But, again, I can't be 100% sure about that. Jack, I apologize for putting a black mark on your cases.
MULLY
 
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