Meaning communications, good relationship, quick shipping, quality of workmanship, and price? Thanks for your input.
Many Regards,
Lock N load.
Many Regards,
Lock N load.
Two good ones stand out in my mind out of many.
Some will laugh at my first one, but it is what it is. Kevin Varney was a pleasure to work with and built me exactly what I wanted back in 2009. Still use them today. Best hitting cues I have ever had out of hundreds.
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The second would be Jerry Rauenzahn. Cant say enough good things about that guy. Fantastic to work with.
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Russ...
Two good ones stand out in my mind out of many.
Some will laugh at my first one, but it is what it is. Kevin Varney was a pleasure to work with and built me exactly what I wanted back in 2009. Still use them today. Best hitting cues I have ever had out of hundreds.
![]()
The second would be Jerry Rauenzahn. Cant say enough good things about that guy. Fantastic to work with.
![]()
Russ...
The most pleasurable experiences were with Bill Schick. He is always accessible and friendly on the phone. He will do whatever he can to meet my needs. When is bought my cue used, I wanted new shafts made. He talked me into using his taper and that we could change it if i wasn't happy. I am still happy. I used to send it back for tips annually. He was the same great guy to talk to every time. Sometimes it can take some time to get my shafts back (a great reason for owning more than one cue). One time a 2-week job (more that tips) took 8 months. Apparently, he had some intervening health issues that kept him from getting work done. He felt so guilty that the repaired shafts were returned "No Charge". How can you get upset with that?
I have had multiple great experiences with Laurie Franklin. I did not buy my SW cue directly from them. But I sent back my shafts annually for retipping and have had some othe minor upkeep done by them. South West have their work very organized. They tend to actually know how long it takes to get work done. Estimated times were always spot-on. Quality is always great as expected.
Barry Szamboti was very helpful when I bought my Gus. He inspected the cue, rewrapped it, and made me two new shafts. I asked to have one shafts tapered to match my favorite Schick shaft. Of course, he matched it perfectly and it is my favorite shaft for the Szamboti.
I have had a few minor experiences talking with John Showman. I bought one of his used shafts. He was very friendly to talk to and insisted on trimming the pilot tenon to match the butt I was going to use. Great guy, great shafts, great cues. I am too old to order a cue from him. But I still want one.
A couple of years ago, I wanted to lighten the butt of a Joss that I bought from Dan Janes in 1985. I called Dan a few years back about having a new bolt made. We communicated back and forth to identify the screw thread. He made an aluminum bolt and mailed it to me. I owe him a beer.
Greg