Tate,TATE said:
8-ball Rat said:
Any time paypal is used this situation can occur.The account holder also has the right to do a charge back at anytime for up to 6 months even if you sent him the cue.All he has to do is call his credit co. and say the item is not as described.Thats why alot of sellers are not accepting paypal on high end cues and I know of a few dealers who have been burned almost a year later from charge backs.You have to prove you shipped it out and prove the condition and everything to fight the charge back.Seeing how a few weeks have went by and you havent shipped the cue and even though he told you not to he can now say the item was paid for and you havent shipped it in a timely manner.I recently bought a computer on ebay for my son and it arrived damaged and the seller didnt want to file the claim so I had no choice but the notify paypal.They TOOK the money right out of his bank account in less than a day and he was pissed.Took 3 months but paypal gave me my money back after I shipped the computer back to him even though he didnt want it back. So I would take the refund him back minus all charges u incurred and relist it.keepitreal said:
I agree but paypal is a gamble .Here's another situation,recently me and JAZZ did a deal swaping out a capone that he sent me for my facier one .I got his,looked it over,didnt see a thing wrong with it. Sold it on ebay(hit like 2 racks with it)guy gets it,emails me says fantastic cue,loves it,the whole nine yards. Leaves me top feedback also. Calls me 2 days later and says that he found a tiny hairline crack in one of the ferrules which was unplayed.Says its a problem.Well,my feedbacks super but he used PAYPAL and i saw the writing on the wall and did what I had to,even though Jazz even said the cue was perfect and paid him like a 100 bucks back to settle the matter because paypal would have scewed me.Been selling on ebay for almost 8 years and a sale is a sale except when you use EBAY and paypal.supergreenman said:
Time will tell, I suppose.
I hope it does fly. But remeber,he will call ebay and paypal too and tell them a whole different story. And then they will tell him different from what they told you if you spoke to them.All they really care about is collecting there fees8-ball Rat said:Heya guys...
Thanks for all the inputs regarding this nice little clusterf@*$
I contacted Paypal and E-bay, checked their rules and such, and sounds as though the "legally binding contract" thing is the way to go. If I charge him for my fees, he can dispute it, and say I stole money from him. If I give it all back (his money), I'm out some funds.
Easiest way to solve it is send to him what he paid for. Here's a copy of the letters I sent. Should've been one message, but I ran out of E-bay messaging space on the first one:
Message 1:
Sir,
I've contacted both E-bay and Paypal about the issue. While I want to be fair to you, the buyer, and avoid putting you in a bad spot...you've unfortunately put me in one. Bottom line is, the bidding, winning, and payment for the auction is a legally binding contract, per the instructions on both the E-bay and Paypal sites. While I can somewhat sypathize with your issue (albeit an incomplete and confusing explanation), the agreement was made, payment was received, and your item is ready to be shipped. As was explained in the auction listing, the funds from the sale of my cues were dedicated upon the sale. Those funds are now spoken for, and the cue is yours. Additionally, I do not feel comfortable with sending you a refund, minus my costs...for fear of future issues regarding the sum provided to you.
To this end, I am sending the cue to your Paypal verfied address...insured for the full amount paid, as well as required signature service.
Kind regards,
Mark"
Message 2:
"Sir,
As a suggestion, you might want to consider listing the cue on E-bay yourself. You stand an excellent chance of getting the money you spent back out of it...perhaps even more.
I hope you understand how I arrived at this decision, and please know that there are no hard feelings, at least on my end, about this awkward situation.
Kind regards,
Mark"
Wonder how this will fly??!!
Thanks again, ya'll.
Mark (Rat)
Joe,Bamacues said:
8-ball Rat said:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7218219897&rd=1&sspagename=STRK:MESO:IT&rd=1rackem said:
8-ball Rat said:Well,
After chewing it over for a bit...I'm giving the guy the option. I hate the idea of having to relist it and such all over again...but the "nice guy" in me want to do what's right by us both.
Here's my latest message to him.
"Sir,
After talking with some friends about this problem we have, I have one last suggestion.
We can either press with the sale, and I'll ship the cue to you tomorrow....
..or...
I will refund the money you paid, MINUS my shipping, e-bay, and paypal fees. That will cover my losses, and you will get back the rest. The total cost of all fees associated to this transaction is $50.00. So, out of the $527 you sent to me, I would refund to you $477. As you won't have any fees taken out from your paypal account for this refund, I believe this is fair to us both. You get the vast majority back, and I'm not paying out of pocket for the added costs and inconvenience.
Let me know which option is the best for you, and that's the way we'll go. Again, I want to be fair...but I want to ensure we BOTH get a fair shake on this.
Kind regards,
Mark"
Fair enough, yes?
More to come, I'm sure. It's quite possible that you'll see this cue for sale in the forums pretty soon........
Oh, and if you'll notice...I called you all "friends" in this message to him. Kinda warms the cockles of your heart, don't it??!!
Thanks, guys (and girls)
Rat
Thanks, Chris! I jumped on the phone with Paypal right after you posted your first response...and got this ball rolling.TATE said:
8-ball Rat said:
