Big THANKS to John Barton!!

I was in Vegas for BCA NAtionals and was playing in the team event. After playing a bad safe I took my chalk holder and dropped it in the top of my JB case. I then lost the game and shoved my cue into the case...forcing the chalk and holder down to the bottom.(oops) I did not opt for the removable interior when I bought the case so the chalk was stuck there. Normally not a big deal but now my lid won't close.

I emptied the case and turned it upside down hitting it on the floor hoping to get the chalk holder. I bent the lid back too far and busted the rivets off that held the lid on...DAMMIT!

Walked over to John's booth at 9:45pm with my head hung low and told him I did a bad thing. Showed him the lid and got the look...How did you do that? Told him the story and he said he would fix it the next day. I gave him the sob story that we had a 9am match and if we lost we were driving home right after. He agreed to fix it then as long as I helped.

John took the next 1.5 hours deconstructing, hammering, sawing, and sweating to fix my case. In the end, he gave me a new removable interior and did not charge me for it or the labor.

If that doesn't say great customer service I don't know what does.

Thanks again John

Great customer service, John! And a very happy customer. Given the circumstances, very few small businesses after such a long day would have taken that project on at that time.

It is good to hear stories like this.

Will Prout
 
Grandpa_bfaf78_777622.gif

/\/\/\/\/\

OMG!!! My dad is a bit over 80 and some days he is JUST LIKE THAT!!:eek: :frown:


To the OP, glad you got your case fixed up:)
 
Oh crap. Now Johnnyt is going to be all upset when he wakes up to see this thread on the top of 1st page and all of his threads down under.

He'll pick a word from the Dictionary and make a new thread
using that word in the text. He never runs out of topics and
that's okay. We all have a choice whether to view or ignore them.
I post frequently in NPR as I am very opinionated on many topics
and go to the MAIN when looking for substantive discussion on
Pool Related Issues. The Main (at times) closely reads like NPR
and that is counter-productive to it's mission.

Validation is something most of us desire and enjoy. To be part of
a larger functioning body of individuals can be fulfilling when we
"find" a place in such a group. It is basic to most humans.
 
John is a pain in the ass to deal with when he's in China and backlogged on orders.

But when you meet him in person and even before that, online, he really is passionate about his work.

He will help you out, he's helped out a lot of people in this same fashion. He's helped out people in a similar situation with NON JB cases.

What other casemaker has contributed as much to the cases for our cues? All of the innovations, all of the brands, all of the research into making the best cases?


Nobody.

John is THE MAN and it really shows in his work. You can't beat a JB case.

He's the best of the best.
 
I bought John's personal case at SBE, as he didn't have any more, at a nice discount!
John may be outspoken (which I applaud "most of the time" lol.) Anyway....he also talked very highly of his competition (sounds like Justice) lol.
I think John just likes to have fun and would do almost anything for anybody that needed it.
Jason
 
I bought John's personal case at SBE, as he didn't have any more, at a nice discount!
John may be outspoken (which I applaud "most of the time" lol.) Anyway....he also talked very highly of his competition (sounds like Justice) lol.
I think John just likes to have fun and would do almost anything for anybody that needed it.
Jason

John is one of the good guys... The trolls and Nits that attack him on a forum where they hide behind a screen name aren't worth pissing on if they are on fire and you have to step over them to get to the bathroom with a full bladder.....

John is passionate about the game and what he does regarding it.... He will not choose battles, he will fight them all...

Knowing this I will fight along side of him the whole way....

I would much rather ignore POSters like Dumb_Pooper and TheDAThaiger, but if you ever give them the last word you are giving them an inch... There will be no inches given...

Find me at any major tournament and I will be exaclty who I am here... I will likely piss you off on some points... agree with you on others and one of us will be buying the first round..... We may have to flip for it.....

You want to play the game anon... I will laugh at you.. You want to tell me how you are afraid of being stalked, I will call bullshit....

If you post under your real name it won't happen.. you won't post asshat chit with no thoughts of retribution or being unwilling to back things up under your own name when people know who you are........

Chris
 
Boxes, boxes, boxes.

Anyway, aren't Barton's Boxes supposed to be unbreakable? (That's just a joke to the terminally humourless amongst us, ie virtually everyone.)
 
John is one of the good guys... The trolls and Nits that attack him on a forum where they hide behind a screen name aren't worth pissing on if they are on fire and you have to step over them to get to the bathroom with a full bladder.....

John is passionate about the game and what he does regarding it.... He will not choose battles, he will fight them all...

Knowing this I will fight along side of him the whole way....

I would much rather ignore POSters like Dumb_Pooper and TheDAThaiger, but if you ever give them the last word you are giving them an inch... There will be no inches given...

Find me at any major tournament and I will be exaclty who I am here... I will likely piss you off on some points... agree with you on others and one of us will be buying the first round..... We may have to flip for it.....

You want to play the game anon... I will laugh at you.. You want to tell me how you are afraid of being stalked, I will call bullshit....

If you post under your real name it won't happen.. you won't post asshat chit with no thoughts of retribution or being unwilling to back things up under your own name when people know who you are........

Chris

Lol. Who ARE you? You sound amazing.

PS I've not had a drink for 4 years. Recommended.
 
I was in Vegas for BCA NAtionals and was playing in the team event. After playing a bad safe I took my chalk holder and dropped it in the top of my JB case. I then lost the game and shoved my cue into the case...forcing the chalk and holder down to the bottom.(oops) I did not opt for the removable interior when I bought the case so the chalk was stuck there. Normally not a big deal but now my lid won't close.

I emptied the case and turned it upside down hitting it on the floor hoping to get the chalk holder. I bent the lid back too far and busted the rivets off that held the lid on...DAMMIT!

308.jpg



Someone snapped that photo of yous guys at da booth.

:grin-square:

Jeff Livingston
 
  • Like
Reactions: KRJ
John is one of the good guys... The trolls and Nits that attack him on a forum where they hide behind a screen name aren't worth pissing on if they are on fire and you have to step over them to get to the bathroom with a full bladder.....

John is passionate about the game and what he does regarding it.... He will not choose battles, he will fight them all...

Knowing this I will fight along side of him the whole way....

I would much rather ignore POSters like Dumb_Pooper and TheDAThaiger, but if you ever give them the last word you are giving them an inch... There will be no inches given...

Find me at any major tournament and I will be exaclty who I am here... I will likely piss you off on some points... agree with you on others and one of us will be buying the first round..... We may have to flip for it.....

You want to play the game anon... I will laugh at you.. You want to tell me how you are afraid of being stalked, I will call bullshit....

If you post under your real name it won't happen.. you won't post asshat chit with no thoughts of retribution or being unwilling to back things up under your own name when people know who you are........

Chris

I agree with your post. But those times when JB is wrong, it still should be pointed out. I tell my friends when they are wrong, we certainly should be able to tell JB when he's wrong, heck, most of us have never met him. But, yes, they should not be "troll posts" taking pot shots.

I've had my "run ins' with JB, but some how we still get along on the forum....
 
John sent me a case to sell for him

it is a 3x6 mason in tan with pouches
$550 shipped

i am probably selling cheap
dean
 
John sent me a case to sell for him

it is a 3x6 mason in tan with pouches
$550 shipped

i am probably selling cheap
dean
Put J.Flowers on it Dean and the value should jump to $4000 if you listen to some folks here.

Want me to send you a stamp?
 
John is passionate about the game and what he does regarding it.... He will not choose battles, he will fight them all...

Knowing this I will fight along side of him the whole way....

Chris

Thanks Chris. You and many others who are smarter and wiser than me have told me to choose my battles much more carefully and fight those with much more tact. Its a struggle.

It is because of you and all the other GOOD people here that I don't leave like so many other good industry people have.

This is my community and like you I won't give it away to trolls and nits.
 
I'm with you John!

Thanks Chris. You and many others who are smarter and wiser than me have told me to choose my battles much more carefully and fight those with much more tact. Its a struggle.

It is because of you and all the other GOOD people here that I don't leave like so many other good industry people have.

This is my community and like you I won't give it away to trolls and nits.

And HATERS. Don't forget the HATERS, bunch of jealous, small-minded batards. :wink:

JoeyA
 
Put J.Flowers on it Dean and the value should jump to $4000 if you listen to some folks here.

Want me to send you a stamp?

Yes when your a legend it commands premium money ,, keep at it another 20 yrs or so and even you might one day achieve the same status as a Flowers or a Justis



1
 
Yes when your a legend it commands premium money ,, keep at it another 20 yrs or so and even you might one day achieve the same status as a Flowers or a Justis



1

So essentially I have a shot at legend status and you have none? Thing is what I am building will be long after you are gone. That's all the validation I need.

You can knock but you can't come in Mark.
 
Back
Top