cuetique said:
what gallery? i wouldn't mind takin a gander at some perdy cues... is the address available to the public?
Brand new Custom cue WARPED? what to do?
- Thread starter twilight
- Start date
what gallery? i wouldn't mind takin a gander at some perdy cues... is the address available to the public?
Maple typically returns to its "happy place", after all is said and done. If it is truly warped, it's not necessarily a poor reflection on the cuemaker's workmanship. Some pieces of wood have internal stresses that just don't release until the final cut, and a couple of temp/humidity changes. Most wood responds predictably, and good cuemakers know the right aging and turning schedules for maple inside and out. There is still, and always will be, some small percentage of wood that just won't cooperate. Any cuemaker worth his salt won't even blink -- if it's warped, it will be replaced.
Incidentally, most attempts at "straightening" a shaft, by any means, are doomed to failure. Once the wood finds its "happy place" it will always try to go back to that. If that "happy place" is off-axis, you'll have a warped shaft forever. But on the plus side, well-made straight shafts have a strong tendency to stay straight unless they are abused. So ya got that goin' fer ya.
Incidentally, most attempts at "straightening" a shaft, by any means, are doomed to failure. Once the wood finds its "happy place" it will always try to go back to that. If that "happy place" is off-axis, you'll have a warped shaft forever. But on the plus side, well-made straight shafts have a strong tendency to stay straight unless they are abused. So ya got that goin' fer ya.
Twilight,
It's very polite of you to ask about it, but that's not slightly warped, that's really warped. Of course send it back. The gap should be consistent. That's how I check them too.
If you assemble this cue and gunsight down it and slowly turn it, you will see exactly where the shaft is warped. The cue maker doesn't want this to slide by either. No big deal for the cue maker - not with this much roll. Most custom cue makers do the best they can but some wood is going to warp no matter how careful they are.
Chris
It's very polite of you to ask about it, but that's not slightly warped, that's really warped. Of course send it back. The gap should be consistent. That's how I check them too.
If you assemble this cue and gunsight down it and slowly turn it, you will see exactly where the shaft is warped. The cue maker doesn't want this to slide by either. No big deal for the cue maker - not with this much roll. Most custom cue makers do the best they can but some wood is going to warp no matter how careful they are.
Chris
Twilight,
You may also want to tell your maker that your humidity is at 60%. I keep my shop at 40 to 45%.
I also believe that it is possible that the shaft has moved during shipping, because it is only wood and wood moves.
I do not believe putting a book on it would help, but if you really want to "do it yourself", I would suggest trying to hang your cue up. If humidity is at over 60%, it sounds quite humid to me.
It may be straight when the shaft gets back to his shop, it has happened to me before.
But if you are not happy, I would suggest you letting him know.
"Taper Wobble" from what I understand is when the shaft is cut, the vibration of the saw might cause uneveness in the taper, which might make the shaft roll untrue. It is because the taper is not even. It is a kind of wobble.
Good luck,
Richard
You may also want to tell your maker that your humidity is at 60%. I keep my shop at 40 to 45%.
I also believe that it is possible that the shaft has moved during shipping, because it is only wood and wood moves.
I do not believe putting a book on it would help, but if you really want to "do it yourself", I would suggest trying to hang your cue up. If humidity is at over 60%, it sounds quite humid to me.
It may be straight when the shaft gets back to his shop, it has happened to me before.
But if you are not happy, I would suggest you letting him know.
"Taper Wobble" from what I understand is when the shaft is cut, the vibration of the saw might cause uneveness in the taper, which might make the shaft roll untrue. It is because the taper is not even. It is a kind of wobble.
Good luck,
Richard
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PoolSleuth
Banned
If I was the 2000 BUCK Cue owner with Said PROBLEM I would have contacted the Cuemaker for a FIX, and to see what SAID Cuemaker did to fix the Problem.
If the Cuemaker made the Problem go away, and I was Happy I would Report how this Cuemake did the Fix.
If the Cuemaker told me sorry but stuff happens, your Cue is not Warrantied, etc. Plus did ZERO to resolve my Problem.
I would post the story saying AXY Cuemaker SCREWED ME OVER IMO...
If the Cuemaker made the Problem go away, and I was Happy I would Report how this Cuemake did the Fix.
If the Cuemaker told me sorry but stuff happens, your Cue is not Warrantied, etc. Plus did ZERO to resolve my Problem.
I would post the story saying AXY Cuemaker SCREWED ME OVER IMO...
I got in contact with the cue maker, and was told to send the whole cue back to look at. I sent it by 2nd day air. The cue was supposed to arrive by thursday morning but the UPS guy missed the pickup. It should be there by friday morning. I'm hoping to get a response by monday.
to answer trueblu8. 1. if it's not warped and it returns to normal then I would have put unnecessary stress on the cue. 2. if there is a warp and I don't put weight at the correct point of the shaft I could create an S shaped warp. I had a bookshelf that bowed due to the load, after fliping the shelf, a few months later that board wasn't curved one way, but looked like an slim S. 3. the point you made. 4. If you Paid $2000+ for a pool cue would you try to bend it back? If ou bought a $50K car and there was something wrong, would you fix it yourself or take it back to the dealer. If you bought a new $2000 couch where the upholstery was coming undone would you stich it back yourself? The point is, if you bought something new that cost more than most people would spend on a similar item, why try to fix it when it can be replaced.
to answer trueblu8. 1. if it's not warped and it returns to normal then I would have put unnecessary stress on the cue. 2. if there is a warp and I don't put weight at the correct point of the shaft I could create an S shaped warp. I had a bookshelf that bowed due to the load, after fliping the shelf, a few months later that board wasn't curved one way, but looked like an slim S. 3. the point you made. 4. If you Paid $2000+ for a pool cue would you try to bend it back? If ou bought a $50K car and there was something wrong, would you fix it yourself or take it back to the dealer. If you bought a new $2000 couch where the upholstery was coming undone would you stich it back yourself? The point is, if you bought something new that cost more than most people would spend on a similar item, why try to fix it when it can be replaced.
PoolSleuth
Banned
twilight said:
Well hopefully if said Cuemaker values your Business, they will make it Right. If not Please tell everyone who want to know who it is. Who it is.
Hope the Cuemaker makes it RIGHT for you.
Update
UPDATE
The cue maker is going to replace not the warped shaft, but BOTH shafts!!! There wasn't really anything wrong with the other shaft. It had the tiniest wobble that you could only tell if you rolled it on a glass surface. You couldn't tell it had any wobble on a pool table. I guess he wants the shafts to match and neither shaft was straight enough. WOW have you ever heard of that kind of customer service? Definately going to have to order another cue with that level of service.
UPDATE
The cue maker is going to replace not the warped shaft, but BOTH shafts!!! There wasn't really anything wrong with the other shaft. It had the tiniest wobble that you could only tell if you rolled it on a glass surface. You couldn't tell it had any wobble on a pool table. I guess he wants the shafts to match and neither shaft was straight enough. WOW have you ever heard of that kind of customer service? Definately going to have to order another cue with that level of service.
twilight said:
If I am correct, and the cue you are talking about is the same one you posted in the gallery, then I am not surprised at all. All I have EVER heard was positive about the cuemaker and as far as I know, his integrity is as high as they come.
Looking forward to pics when you get it back.
twilight said:
It doesn't surprise me because it's just intelligent business practice. The cue maker doesn't want defective cues out there. He knows what a good shaft should do and he just picked a couple of lemons.
This is how you build loyal customers. Two shafts might take him a couple of hours and $50 in materials and you will be his happy $2,000 customer. Makes sense, doesn't it?
Chris
PoolSleuth
Banned
twilight said:
GREAT......
twilight said:
It does but if he is well stocked in shaft wood then there might be 50 "partials"---shafts already cut down to final tapers---hanging in his shop...just waiting for ringwork and ferrules and tips. Plus I don't think Chris figured curing time in that calculation.
-Roger