Buyers & Sellers Serious Question

ignomirello

ignomirello

Tony IGGY
Silver Member
Buyers & Sellers Serious Question

If I was selling something & I pictured 2 shafts
(1 orignal & one after market) with the Butt of a cue, but said that the aftermaket shaft was extra.

And I told you I'm sending you (The CUE & Orignal Shaft) What would you expect?

would you expect 2 shafts or one shaft?
 
ignomirello said:
Buyers & Sellers Serious Question

If I was selling something & I pictured 2 shafts
(1 orignal & one after market) with the Butt of a cue, but said that the aftermaket shaft was extra.

And I told you I'm sending you (The CUE & Orignal Shaft) What would you expect?

would you expect 2 shafts or one shaft?
Click to expand...

I, as a buyer, would expect to buy what was PICTURED unless it was made very clear, and then re-clarified, and then re-clarified that I was not buying that....I would want to be told, and made sure I understand, if there are some confusing terms of the sale
 
I would expect the cue and the original shaft, as you specified. Pictures mean a lot more than words though and some folks will only see a cue with 2 shafts.

As a suggestion for future sales, I would post a picture of the cue with original shaft and then a 2nd picture of the aftermarket shaft in the same thread. With the 2 pictures, it forces people to realize that the 2nd shaft is an "optional" purchase. jmho
 
If you don't read everything and think about it, sounds like you are getting an extra shaft.

Some people don't read the fine print. Now if you had said the extra shaft would cost $50 more, then that would be more clear.

Lots of people sell extra shafts along with a cue, but it is included in the deal.

What you wrote could of meant---I'm shipping you the cue which means a full cue (shaft included with the extra shaft), plus the original shaft. Now if you just say I'm sending the original butt and original shaft only, and the extra shaft was $50 extra, it would make sense.


A butt is not a cue without the shaft. LOL
 
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I read the fine print, so I would get it, but not everyone does.
I would definately list a separate price for the extra shaft (not sure if you did that or not).
Many do it like this: (for all three pieces $$$$, but without extra shaft, only $$)
 
DoubleD said:
Being a detail oriented person and literate, I would expect a single, original shaft.

That said, being a detailed person and knowing how illiterate many people are, if I were selling the cue and the ONLY photo I could take HAD to include the second shaft, I would photoshop the second shaft out of the photo.

dld
Click to expand...

^^^^^^ This ^^^^^^

The clearer the seller makes the listing (pictures and description), the less chance of misinterpretation on the buyer's part. Still...

Last month, I listed a Garmin runner's watch on fleaBay, that included a foot pod (for tracking distance, etc) and the breast plate (for monitoring heart rates). I could not find the USB device that links the watch's information to a computer (but the USB device is available to purchase seperately from other sellers). FOUR different times in the auction listing, in BOLD letters, was the statement, "This auction does NOT include the USB device. What you see in the pictures is EXACTLY what you will receive".

And three people still emailed me to ask if the USB device was included !!!

Ignomirello, do you have a link to the original listing ??
 
ignomirello said:
Buyers & Sellers Serious Question

If I was selling something & I pictured 2 shafts
(1 orignal & one after market) with the Butt of a cue, but said that the aftermaket shaft was extra.

And I told you I'm sending you (The CUE & Orignal Shaft) What would you expect?

would you expect 2 shafts or one shaft?
Click to expand...
I would expect if it is not crystal clear then I am not sending money until it is.

But to me, "I'm sending you (The CUE & Orignal Shaft)" is a bit of a shortcut to I'm I'm sending you (The CUE with Orignal Shaft).

Perhaps the clarification was made necessary- in sellers mind- because there were 2 shafts pictured.
 
PaulieB said:
I would expect the cue and the original shaft, as you specified. Pictures mean a lot more than words though and some folks will only see a cue with 2 shafts.

As a suggestion for future sales, I would post a picture of the cue with original shaft and then a 2nd picture of the aftermarket shaft in the same thread. With the 2 pictures, it forces people to realize that the 2nd shaft is an "optional" purchase. jmho
Click to expand...

Then maybe list two prices? One with original shaft only, and another with the extra shaft?

IMO, ads should be as clear as possible. I also don't like ads that ask you to PM to get a price, or ads asking for offers.

But that's just me..
 
Listing clearly says:
$625 shipped Cue will come with original shaft 30" and OB Classic Shaft
$550 shipped Cue will come with original shaft

Will sell OB Classic Shaft seperately for $125 shipped

Igno sent him a PM with an 'offer'.

IGNO!? Did you offer to buy the 'The CUE & Orignal Shaft' an give yourself the shaft!?!?
 
ignomirello said:
Buyers & Sellers Serious Question

If I was selling something & I pictured 2 shafts
(1 orignal & one after market) with the Butt of a cue, but said that the aftermaket shaft was extra.

And I told you I'm sending you (The CUE & Orignal Shaft) What would you expect?

would you expect 2 shafts or one shaft?
Click to expand...
They would expect both shafts. Once they looked at the picture that is what is planted in their mind. You can't write ad's in code or assuming someone will understand what you are saying. In fact in most ad's the rule of thumb and what is generally understood is "What you see is what you get". If it doesn't come with the cue don't put it in the picture. Although you are right about the deal, you are the one that created the ambiguity. Even the use of the word "Extra" implies it comes with the cue but is not an original.
 
Black-Balled said:
Listing clearly says:
$625 shipped Cue will come with original shaft 30" and OB Classic Shaft
$550 shipped Cue will come with original shaft

Will sell OB Classic Shaft seperately for $125 shipped

Igno sent him a PM with an 'offer'.

IGNO!? Did you offer to buy the 'The CUE & Orignal Shaft' an give yourself the shaft!?!?
Click to expand...

deleted due to error
 
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jbbilliards1 said:
This is the listing he is talking about:

I underlined and put in BOLD that the cue is coming with the original shaft in a private message and the the OB shaft will cost extra

http://forums.azbilliards.com/showthread.php?t=261279&highlight=jacoby+pointer
Click to expand...

This raises a question for me...

Your original listing was started on 01-22-2012, at 02:06 PM...

Ignormirello's statement of a 'PM sent' was on 01-23-2012 at 08:08 PM...

JB, you modified the ORIGINAL listing (versus adding an addendum after the fact) on 01-24-2012 at 03:53 PM...

What was in the ORIGINAL listing that was changed ??
 
Looks to me like the confusion arose when an offer was made. Buyer meant his offer for both shafts, seller meant 1 shaft?

PMs should have cleared it up. Obviously didn't. . .
 
Sorry, I'm a bit lost. The buyer and seller had a misunderstanding about what was included right? Hey guys in life this type of things happens. Do we really have to take a poll about who was right to think they way they did?

Please.

Misunderstanding, these things happen. If the buyer expected something different than what he got and would rather have his money than the product, then send it back to the seller, get your money back and move on.

Life is too shorts to stand around playing who's right.

Kevin
 
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