I have a problem.. I have Simonis cloth installed on my olhausen table, and there are rips developing on both side pockets and on two of the corner pockets (same side). The first rip happened shortly after I had the table installed, and has gotten worse over the last few years.
I informed the retailer/dealer of the issue. This is the response...
"Mr. Morris, I took a look at your pictures, thanks for providing them. This problem comes from hitting the balls very hard. What happens is the ball hits the back of the pocket, bounces forward and hits the edge of the slate. That cuts the cloth and those little cuts turn into longer tears from the ball hitting over and over. With your cloth now being 2 years old, it makes perfect sense that those little cuts have grown into large rips. There is no flaw in the cloth and it's not from over stretching. Matter of fact, Simonis cloth has hardly any give at all. I'm sure this is not the answer you were looking for but I'm sorry, that's what it's from. If you feel you would like to talk to the manufacturer, I would be more than happy to provide you with their number. Any other questions or concerns, feel free to call our store. I also wanted to thank you for being a Master Z's customer and purchasing your Olhausen American made pool table."
Does this sound realistic? I am not some kid slamming every shot in the pocket. And I am the only person that uses the table. I haven't heard of this happening, and now I am really confused.
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I informed the retailer/dealer of the issue. This is the response...
"Mr. Morris, I took a look at your pictures, thanks for providing them. This problem comes from hitting the balls very hard. What happens is the ball hits the back of the pocket, bounces forward and hits the edge of the slate. That cuts the cloth and those little cuts turn into longer tears from the ball hitting over and over. With your cloth now being 2 years old, it makes perfect sense that those little cuts have grown into large rips. There is no flaw in the cloth and it's not from over stretching. Matter of fact, Simonis cloth has hardly any give at all. I'm sure this is not the answer you were looking for but I'm sorry, that's what it's from. If you feel you would like to talk to the manufacturer, I would be more than happy to provide you with their number. Any other questions or concerns, feel free to call our store. I also wanted to thank you for being a Master Z's customer and purchasing your Olhausen American made pool table."
Does this sound realistic? I am not some kid slamming every shot in the pocket. And I am the only person that uses the table. I haven't heard of this happening, and now I am really confused.
Sent from my iPhone using Tapatalk