My pleasure. I'm sure he hasn't altered the product. Just make sure you use PayPal's refund feature and you will increase your level of safety here (and reduce your costs).
Kevin
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Cue Sale Advice?
- Thread starter plshrk22
- Start date
My pleasure. I'm sure he hasn't altered the product. Just make sure you use PayPal's refund feature and you will increase your level of safety here (and reduce your costs).
Kevin
I deal with this sort of thing allot in my line of work. (color variations) Pictures view on a Mac look quite different than when viewed on a PC monitor sometimes. A pc monitor is RGB (red green blue) and a Mac is cmyk (cyan magenta yellow black)
We warn our customers when color proofing that if they are using a PC monitor then the colors on their screen may not be accurate. Just something to think about when dealing with this type of situation.
Btw, I think you handled the situation fairly.
We warn our customers when color proofing that if they are using a PC monitor then the colors on their screen may not be accurate. Just something to think about when dealing with this type of situation.
Btw, I think you handled the situation fairly.
At the person-to-person level, international transactions do have added risks for both parties. Risk tolerance is a personal thing, and I don't blame buyers and sellers who avoid it. It shouldn't be taken as a personal or national slight.
This is great information. I have also found that putting the cue on a pool table under pool table lights is a good way to do it. This being the environment that the cue will be used in it seems to me to be one where the image is most likely to be true to the cue.
One HUGE problem is different screens. My cases look OK on my laptop. The look better on my 22" monitor but they really look great on the Ipad's glass screen. There isn't much that you can do about different monitors and resolutions. For example a lot of folks have their monitors set at resolutions that distort the image and they don't realize it. This is what makes a circle look like an oval for example.
The advice about posting a disclaimer regarding color is solid. I think most catalog sellers post a disclaimer that the product may be slightly different than the image.
good points
I have several different monitors and computers for my photo work. The image color edoes change from one to the other as you say. And I can't count how many times I've fixed the resolution for coworkers and friends. I have no idea how they can look at something that is skewed.
It is possible to calibrate to real life color. We typically calibrate to a printer or use a color profile in photoshop, so that the print matches what we see on the screen. It saves money in the long run by reducing do-overs.. I see no reason why a monitor couldn't be calibrated to the product (in this case, a case).
Problem is that the customer's monitor will have a different calibration. But, at least you would know that your image is true to the product. It's likely to be close on the customer's monitor too.
See: http://spyder.datacolor.com/product-mc.php for some options.
I tend to shoot cues on a pool table. But some cameras have better light balance than others. The temperature of the light will not be the same as daylight or many other light sources. Here is a good summary of Kelvin color temps: http://en.wikipedia.org/wiki/Color_temperature
If your camera fails to autocorrect the white balance, the color can be off. It's one reason I use my flash (off camera) and set the camera for it. If your auto white balance works well, that is a huge advantage. Unfortunately some cameras are not very good at that.
Happy shooting!
Karl
I have several different monitors and computers for my photo work. The image color edoes change from one to the other as you say. And I can't count how many times I've fixed the resolution for coworkers and friends. I have no idea how they can look at something that is skewed.
It is possible to calibrate to real life color. We typically calibrate to a printer or use a color profile in photoshop, so that the print matches what we see on the screen. It saves money in the long run by reducing do-overs.. I see no reason why a monitor couldn't be calibrated to the product (in this case, a case).
Problem is that the customer's monitor will have a different calibration. But, at least you would know that your image is true to the product. It's likely to be close on the customer's monitor too.
See: http://spyder.datacolor.com/product-mc.php for some options.
I tend to shoot cues on a pool table. But some cameras have better light balance than others. The temperature of the light will not be the same as daylight or many other light sources. Here is a good summary of Kelvin color temps: http://en.wikipedia.org/wiki/Color_temperature
If your camera fails to autocorrect the white balance, the color can be off. It's one reason I use my flash (off camera) and set the camera for it. If your auto white balance works well, that is a huge advantage. Unfortunately some cameras are not very good at that.
Happy shooting!
Karl