Custom Cue Maker horror stories

  • Thread starter Thread starter King Kong
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DDKoop said:
Hey Don,

If this were a $250 cue that would be one thing(still not right, but more understandable). But for $6600 I'd tell him to just f*cking fix it and save the excuses. But that's just me :cool:

Koop

I ain't sending nothing back to the guy. Might not ever see it again. I asked him to just send me my old warped shaft back. I will have Phillippi use the rings to make me another shaft. Don't care what anybody says about Phillippi, he has always done me right and does excellant work.
Purdman :cool:

I ain't going away buddy!!!!!!!!
 
Donald A. Purdy said:
The joint was Ivory. I never mentioned the joint screw.
Don :D
Don, no offense, I was answering Jaz who might want to buy the shaft. Sorry the ring looks so bad. Later - Joe
 
Donald A. Purdy said:
Jim, the conference center is close by. You get here and we will play at my home. The crabs should be running good in August, we will have to get down on some of the bad boys. Can't wait. You are welcome anytime. Let me know when you will be in town.
Purdman :D

You think Don's crabs are good...you should try his fried squid! I had to help him wrestle it into the frying pan, but that was some damn good southern style squid.

Matt
 
Matt_24 said:
You think Don's crabs are good...you should try his fried squid! I had to help him wrestle it into the frying pan, but that was some damn good southern style squid.

Matt

Oopps...I posted my little remark before reading all of the threads. Didn't see this thread got so serious all of the sudden, so my attempt at humor appears to be out of line. Apologies...LOL.
 
blud said:
THIS IS LONG, SORRY FOR THAT. But I need to say what's right, and it's nessesary.

Hi Koop and the rest of the gang.
The cost of any cue has nothing to do when a cuemaker sent the wrong rings, and has offered to make it right.Your Quote, Koop, {If this were a $250 cue that would be one thing(still not right, but more understandable)
. But for $6600 I'd tell him to just f*cking fix it and save the excuses}.

The shaft Don is speaking of is one of mine. I have no problem admitting this. No problem at all. Contrary to what he says [ Don], or you folks might think, I HAVE GIVEN NO EXCUSSES, PEROID.

I built him a new shaft and installed the wrong rings. MY MISTAKE. At that time I had a lot on my plate. I did receive the shafts from him at Valley Forge. And yes, I told him at that time I had shafts that would be ready in a couple 3 month's.

My wife became very sick, and Don himself told me to take my time. I thanked him for that.

Don is now making it out as if I refussed to make things right. This is totally BULL-SHIT. Excusse me folks.

A couple of days before I sent him the shafts, I called him and told him Janice and I were sending him and Susan a prize. A new bludworth ball cleaner. We did just that..FREE OF CHARGE. Now he comes on board and talks all this crap as if I had refussed to make things right.

You see Don and his wife Susan, came down and spent a week or so with Janice and I last year, and Don came a year before that by himself. We thought we had become good friends. So we gave them a ball cleaner, for there home. Don had mentioned he wished they had one last year. Knowing that he was maybe going to move to a new home, we said we should send them one. So we did just that, last week.

Last week, after he received the shafts and ball cleaner, Don sent me an e-mail complaining about the rings not matching. Rightfully so. He said, how did this happen? My reply was and is, I forgot to install the ivory rings, Don. That's how.

I sent Don an e-mail back, last friday, asking him to send both shafts back so I could match them up perfectly. But no, he told me he would have his friend build him a new one.

Now today I receive a new e-mail from Don, saying that if I furnish him a new shaft he will never mention my name again on any forum. Another words he would slame me all over the internet. WOW.

This I could care less about, Don. I know that I have done and will do what is right to build this business for the last 30 plus years.

I have been taking care of my wife for almost a year, and yes, have made a couple of blunders.

But for this guy to keep on and on about me saying that I do not want to make things right, is crap.

Koop and guys,
I have not given Don any excusses at all. I offered as I should have, and he again refussed. If I'm wrong, I will be the first to stand up to a wrong doing. I'm not wrong in this spot.

Last year, I built him another cue and he gave it to his wife. He calls up and says she loves the cue, but it's got a blimish around the sterling silver. I said send it to me and i'll refinish it. He said she won't let it out of her site.
Then no word.
Now a few days ago, he comes on board here and knocks the cuemaker,[ me] without saying my name. I never had a chance to see what he was complaining about. NEVER. There was NEVER any mention about a cracked ivory inlay or a bad joint.NEVER, till now.

He then tells me he had another cuemaker install a new ivory joint. I said why have another cuemaker do that? It's my cue and I should do that work.During this conversation he never mentioned any thing wrong with the cue, other than the blimishes. Nothing.

Then he writes that I was pissed at him. WRONG, not happy with him sending my cue to another cuemaker to work on it. If the cue had problems why didn't he tell me about them then, and let me correct any problems?

Funny thing about this is, I never saw any cracked ivory, or bad joint when I built the cue. Blimish around the silver, this could of happened, and I'm not disputing his word on that. However, I never had a chance to see it much less make it right.

I'm only human, and we all as humans do make mistakes.

I offered to buy back the cues, and told him because money is real short, it would take some time.

You see guys, I never had the oppertunity to see these flaws that he saw. There were none when it left here, other than where I did buff the silver. I did not see these blimishes when it was shipped. This could happen from buffing.

There was nothing wrong with the joint and or a crack in the ivory inlay. If this would of been the case, it would of not left here. I think most of you folks know me better than to send out shitty work. Hell, this is how I make a living. This would sink the boat, so to speak.

After not being able to work for almost a year, I felt it was nessesary to get the story straight. My income has suffered enough without any added bull shit.

I have had a good reputation for my work for years. I intend on maintaining that reputation, reguardless of what Don says. It's not like I built this business on shabby workmanship.

All I know, I have never stolen a thin dime from him or anyone else. I will not ever knock a guy for trying to make things right, as he's done to me.

If things would of been handled properly, and me having a chance to repair or replace my own cue, this would of not come to light.

A NOTE TO DON!
Don, as in my e-mail today, send the shafts back to me, and I will correct the rings. As stated use my UPS account number, I sent to you today and send them over night, send the shafts wed., and you will have the shafts back by next tuesday.
Folks, I have done all I can do to make things right with him.
blud
PS, Don, your threats of black-mail will not work. I think it's pretty low and cheap of you doing this to us.
After posting this, I get yet another e-mail from Don, now stateing that he wants me to send him back the shaft. No way Don, your way to wishie washie.
Sorry folks to air this out here, but enough from don is enough.
Post away don, knock all you want. Those folks who know us can and will read between the lines.You have no class, respect or compasion for others.

This post is to ludicrous to respond to! So I won't.
 
Donald A. Purdy said:
This post is to ludicrous to respond to! So I won't.

Don, I can personally vouch for your honesty and integrity. You've got nothing to prove to anyone. Hopefully I can get back out to your house one day soon and play some pool. The new baby and family life has definitely slowed down my pool playing immensely (not that I mind to be honest, pool will always be there). Talk to you later buddy!
 
Matt_24 said:
Don, I can personally vouch for your honesty and integrity. You've got nothing to prove to anyone. Hopefully I can get back out to your house one day soon and play some pool. The new baby and family life has definitely slowed down my pool playing immensely (not that I mind to be honest, pool will always be there). Talk to you later buddy!

I appriciate your coment Matt. I think everyone on here knows about my character. His post on this subject is one of the most dishonest, lying, scheming post I have ever read on this forum. FL included. Blackmail, where in the hell did that come from. Remember when I told you he was gonna call my employer and tell them that I smoked some of his weed a couple of years ago. That is blackmail. I said what I know to be true before. I will post it again here.

Some people might say I just lost a friend. Nope, I never had a friend in this case. Just another dishonest, lying, low class, ignorant, piss poor example of a human being trying to make his nut! That is all this one cares about.
Purdman


No, I will never get the shaft issue resolved with him. Thank God there are good cuemakers out there. It shouldn't be a problem.

Sorry we had to meet up in this thread, however, it is good hearing from you. Hope the family is doing fine. I know what it is like, daddy. We will get together soon. I still have the Buddy Hall book.
Purdman
 
Donald A. Purdy said:
I appriciate your coment Matt. I think everyone on here knows about my character. His post on this subject is one of the most dishonest, lying, scheming post I have ever read on this forum. FL included. Blackmail, where in the hell did that come from. Remember when I told you he was gonna call my employer and tell them that I smoked some of his weed a couple of years ago. That is blackmail. I said what I know to be true before. I will post it again here.

Some people might say I just lost a friend. Nope, I never had a friend in this case. Just another dishonest, lying, low class, ignorant, piss poor example of a human being trying to make his nut! That is all this one cares about.
Purdman


No, I will never get the shaft issue resolved with him. Thank God there are good cuemakers out there. It shouldn't be a problem.

Sorry we had to meet up in this thread, however, it is good hearing from you. Hope the family is doing fine. I know what it is like, daddy. We will get together soon. I still have the Buddy Hall book.
Purdman

Don, The family is doing great. Keelan is 9 months old now..can you believe that? I think my friend has forgotten about the Buddy Hall book. He will have a nice surprise when I return it to him..LOL.....he did say keep it as long as I liked. I'll just say I've enjoyed it for two years..LOL.

I remember you telling me that about Blud (him trying to blackmail you). I don't stick my nose in other folks business...but I was kind of wondering how you were quick to be-friend him again after that fiasco (never asked you though). I wouldn't have had that much forgiveness in my heat initially. Guess it backfired huh. Sometimes it doesn't pay to be a nice guy Don. That is the unfortunate truth.

On a more positive note. I still think we can all agree that Blud's cues are great...and on the bright side, there is always a glimmer of hope that you two can get past this and be friends again.

Matt "Mr. Positive"
 
I guess I'm confused. Blud, did you send the wrong shaft with the cue, ie. the butt and two shafts at the same time only one had the wrong ring? Or did Don send a shaft back for repair and you repair it and put the wrong rings on a new shaft and now he has to send the shaft back to you again for another repair? If the later is the case, I can't really blame him for going to someone else, the first time was a mistake, the second time would be carelessness, why would I do it a third time?

Sorry for the honesty Blud, but that's what I would do. I would be to a point of frustration, that I probably would post about it on here also. He chose not to release your name, just vent.

Jim
 
blud said:
Don,

I made a mistake and didn't install the ivory rings. I offered to fix the shaft early last week. AFTER MY OFFERING, you continue to ask me to make it right and I say I will, but you don't send the shafts. You just complain, here on AZ, for all to read.

A few days after my offering to fix MY SCREW UP, you ask me to Please Please Please, make it right. That same day {a few hours later}, you send another e-mail saying your not going to send them. Then {after a couple of hours or so} you get on AZ and say I'm not going to do anything about it. BULL SHIT, Don, you know I offered to resolve this many times.

Again, I remind you, that last week I said I would fix the problem, however you then come here and complain more and more, and never get off dead center..Then tell me your friend will build you a new shaft, then turn right around within hours, and say, I'm not willing to fix the problem. Bull Fuc*king SHIT..

Your doing your best to bring us down. Who knows why?

Last night, after reading your private e-mail to me, I told you I would not help you out. I'm tired of your knocks, Don. Today, I again offer to make it right, in the eyes of the world, once again, and the last time.

Last night I ask you to send them, even gave you my UPS account number for shipping, but no, your still being hard-headed about it. Your asking me to send a new shaft, and you say nothing about giving me the opertunity to match them up, perfectly. These rings were and are a matched set. I have no specfications on these one of a kind rings. They were made for that cue only.You ask me to fix it, then say your sending them, and just complain that I'm a bad guy, for not fixing the problem.

I'm not a bad guy for making a mistake, and will back my work as I have done for years.

Just send the shafts, and if you are not satsified after you receive them back in a reasonable time [within a week], and you have a complaint about the workmanship, you can really get on the band wagon and THEN, have SOMETHING to BITCH about.

There's not a single cuemaker out there who hasn't made a mistake from time to time.


I DID NOT LIE ABOUT ANYTHING IN MY POST, as you say. I need not to prove anyting to anyone here, other than I have offered several times, to make things right.


I KNOW OF NOTHING ELSE TO DO. I'VE OFFERED, BUT YOU STILL BITCH SAYING YOU WILL NEVER GET THIS RESOLVED.
I KEEP OFFERING. YOU KEEP STALLING. YOU HAVE EVERYTHING TO GAIN, BY SENDING THEM.

I think you no longer have anything to complain about Don, beings you won't send the shafts to me.

All of this post and your complaints were and or not nessesary, if you would of just sent the shafts.

I ask the public here and now, WHAT ELSE CAN I DO TO MAKE IT RIGHT?

THANK YOU
BLUD

Blud, I put the warped shaft in your hands 15 months ago. The shaft had the matching ring. Why didn't you put the old ring on the new shaft? Is that to difficult? Did you lose it? You have a photo of the cue, I am assuming you do because you told me it was going to be in the Blue Book. The new shaft you sent fits fine. Why do I need to take the chance of losing the other shaft. To end this whole mess, make me another shaft and send it with the correct ring work. Done deal man. End of problem buddy. I will send the other shaft back as soon as I get the correct one. Does this sound like I am being difficult? THAT IS WHAT YOU SHOULD DO TO MAKE IT RIGHT!!!!!
Look at what you said about the new cue if you want to see a lie. Went out of your shop perfect. That is a lie. I know it, Susan knows it, and Mr. Phillippi knows it. My friend with the $500,000 cue collection saw it also. So you have to back off that lie.
Also, you brought your name into this, not me. So sue yourself. I didn't even post a full picture of the cue so as to keep your name out of it. The thread was about " Cue maker Horror Stories". Man if this ain't one, there are none.
Purdman
 
Cue of Fury said:
Purd, send him the damn shafts.

COF, we are not talking about one of your $120 cues. We are talking about a $6,600 custom cue. One shaft cost more than your whole get up. No offence buddy, but you are out of line here.
Purdman ;)
 
No offense? You seem to be the one taking offense. Quit stonewalling and handle that business. What I own has zero to do with this, and you're an asshole for even mentioning it. Your intent was to insult, whether you admit it or not. Belittling people on an internet forum may give you a kick, but if that is so then you have issues.
 
Matt_24 said:
On a more positive note. I still think we can all agree that Blud's cues are great...and on the bright side, there is always a glimmer of hope that you two can get past this and be friends again.

This is my favorite part.....

I have met and talked with both Don and Blud and have nothing but great things to say about them, but I think we can all deal without the name calling, friends...
 
Cue of Fury said:
No offense? You seem to be the one taking offense. Quit stonewalling and handle that business. What I own has zero to do with this, and you're an asshole for even mentioning it. Your intent was to insult, whether you admit it or not. Belittling people on an internet forum may give you a kick, but if that is so then you have issues.

Who told you my nickname COF. Man, don't get your panty hose in a knot dude. Who don't have issues? Why the name calling? Man, you are so sensitive. No wonder DM plays you like a fiddle. I am going to give you a break. I refuse to play your game. Have a nice day. Ohh, buddy, if you like your cues, you have already won. That's no BS. I play with an old Kikel. I could play with anything I want to. Nope, an old Kikel. That's no big deal. We are talking about a cue in my collection. I am getting hosed. What don't you understand about that? Nobody is stonewalling but the cue maker.
Take care baby, Purdman :cool:
 
LOL, panties are not in a knot. DM? I ignore him anymore, he bores me with his little games. I was not playing a game, I was merely telling you to stop being a baby about this and take care of it. This would have been better handled in private IMO.
Thanks, you take care as well Purdman! :cool:
 
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Blud,

I'm not "bashing" you, just trying to look at it from a consumers point of view. I truly think you're a honest business man and fine cuemaker who's falling on some hard times with your wife (I hope she's doing better).

But...you've got understand his side also.

1. He bought a cue from you
2. One of the shafts warped (which you should fix at no charge)
3. He sends the shaft back to you and it's returned with the wrong rings
4. Now you want him to send the shaft back again

Anyone would get frustrated. They may feel for you and your family, but they would still be frustrated. I love my wife immensly, but sometimes I get pissed at her. Doesn't mean I don't love her anymore.

I completely understand your side also. You feel Don betrayed you as a friend by complaining about this issue, after having him at your house and giving him a ball cleaner.

I hope both of you work it out.

Jim
 
Last edited:
blud said:
Hi Jim,
I sold him a cue with two shafts. One of them became warped. I built him a new shaft, @ no charge, and made the mistake of putting the wrong rings on the new shaft.It's cost him nothing for shipping. He gave me the warped shaft at valley forge. I reported to him it would be a couple 3 month's before my new shaft wood would be ready. He said no problem.

Then my wife became very sick. I called him and told him she was very ill, and wanted a friend to know this, becauase of our friendship.He was concerned, or at least sounded that way. {Now it's differant, I'm a pile of crap in his eyes, calls me a liar, theif low bottom no class, and whatevers. Lots of compassion he showed at one time, now there's none}. He said no, take care of Janice, first. I thanked him for that.

When all the while I was taking care of Janice, driving 256 miles every day for 189 days in a row. {BTW, I didn't work at all for almost 11 month's caring for my wife}.

He told me to take my time on the shafts.. I did just that. And when i had the chance to build his shaft, I did, but with the wrong rings. So now he's bitching cause it took so LONG, however the time issue,was not a problem month's back. Now he makes it out as if I'm the bad guy.I just sent him the shaft a couple weeks ago, {along with a free-bee, ball cleaner}.
Then he goes to complaining here on AZ.

If the same thing happened to your family or his, both of you guys I'm sure would of done the same thing, TAKE CARE OF YOUR VERY ILL WIFE or family member FIRST,and this was ok with him back several month's ago.


He kept on telling you guys that the cuemaker didn't want to do anything about the problem. Which was and is far from the truth.
I just had enough of him calling the cuemaker names and saying crap on Az, even though he didn't mention my name. Got a belly full of it.

Jim, I disagree with you and him on posting. I offered, and he said he would send them, then he said I would not do anything about it.Which is not the truth. {He's made a mountain out of a moe hill}.
Why be to a point of frustration when all I did was use the wrong rings.I offered and he kept on bitching. As I said, this would not be here if he would of sent the shafts, and the same goes for me if I hadn't made a mistake.

He will either send the shafts and stop bashing me, or he will continue to be as he is. Why does it got to be this way?

All he had to do was send the shafts. Instead, he bitches. If he would of sent the shafts instead of bitching, they would be on the way back to him right now.

ALL HE'S GOT TO DO IS SEND THEM. Then this will be over.

He has no call to bash me, over this, if he would of just sent them back, all would be good.

This work would take about a week or less to fix.

Thanks for you opinion, Jim. No harm done or intended by me, sir.

blud

Not so Blud. You want to tell them about the email you asked me to send. HUH buddy. For your law suite man. Delbert McClinton wrote a song, he says , if ya can't lie no better than that, you might as well tell the truth.
ALL YOU GOT TO DO IS SEND ME MY SHAFT!!!!!!! The warped one will do.
You certainly have a way of dodging the truth pal.
 
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