Several people have mentioned "attitude" or "bad customer service" when dealing with Dale Perry. I have one of his cues and have spoken to him on quite a few occasions and have NEVER had a problem with him. He may be busy in his shop, and not have a lot of time to talk on the phone, but he has always answered all of my questions about his cues and has given me some "FREE ADVICE" on some questions I had about restoring and converting an old Titlist cue (even though it wasn't him who I was going to commission to restore it).
I think his cues are a good product for the price, but I don't fall for the advertising hype on his e-Bay cues where it is listed that the MSRP for his cues are $1799. For that matter, I don't fall for that hype when I am looking at a cue from ANY cuemaker. I don't care WHO makes a cue...no cue is EVER going to sell for a couple hundred bucks, or less, if it has an "ACTUAL" MSRP value of $1799. In comparison, try going to a car dealer and see if they will sell you a $17,999 MSRP car for LESS than $2,000.
As far as the "market value" on his cues, I think it is whatever he can make them for and get out of them. If people bought his cues as an investment in the past for WAY MORE than they are selling for now, then they took a gamble, just like the stockmarket. I don't buy cues for investments...I buy them to play with. So, if you figured YOUR Dale Perry cue was worth $XXXX.00 when you bought it, do you feel it is a worse cue now? It is the SAME cue...if you paid TOO MUCH for it, then that is because YOU have fallen into the trap of thinking that "SO AND SO's" cues are worth 10 times the price of cues by lesser known cuemakers. I laugh when someone tells me a basic four-point cue, with no inlays, made by the "high and mighty" "Mr X" is worth 10 times more than an almost identical cue made by "Mr Y". This doesn't apply to makers, like Rambow, Balabushka, and Szamboti, because they are no longer with us and they were and continue to be "LEGENDS" in the cuemaking world and pioneered the way custom cues are built today.
The workmanship on the cue I bought from Dale Perry was EXCEPTIONAL. The finish, balance, and wrap were on par with cues that would cost WAY more. The only thing I think could be improved is the shaft, which seemed to be a bit "rougher" than my older and more expensive cues. I don't know if it was wood of a lesser quality or if maybe it wasn't sealed, waxed, and burnished enough before he sent it to me. However, he has a STANDING offer to retaper your shaft for free as long as you have the cue. The only cost you will incur is the shipping. To me, that isn't "bad customer service"...that is going above and beyond what you would get from many cuemakers.
My two cents worth.
Aloha.