You can file with ebay and paypal all day long... but if the $ is not there...you will not get it back. If the seller has the $ sitting in his paypal account, they can zap it. If it is backed by a good credit card, you can get it that way. If this seller sells alot on ebay and is in good standing but the $ is not there, PayPal can run the sellers account negative and refund the buyer. Otherwise, unfortunately, you may be SOL. Leave Negative Feedback to warn other buyers before you file a claim. Once a claim is filed...feedback can no longer be left.