Mike, you said:
"I just wanted to explore all my options since I cannot find the tracking #"
Without the tracking number, you'll never know where the package is, if it got delivered, or have any hope of an insurance claim with the shipper. How can they possibly give you back your $$ if you have no paperwork to prove you shipped anything with them?
You should refund the buyer immediately.
"I just wanted to explore all my options since I cannot find the tracking #"
Without the tracking number, you'll never know where the package is, if it got delivered, or have any hope of an insurance claim with the shipper. How can they possibly give you back your $$ if you have no paperwork to prove you shipped anything with them?
You should refund the buyer immediately.