furious about my fury
- Thread starter Onemoreyouth
- Start date
O
onepocketchump
Guest
Well, looks like y'all worked it out without me. Good job!
John
John
Fury Cue
The real question here is why didn't you tell the dealer you got the cue from that you have a problem with the cue. That's the first step. The next thing is the dealer will tell you what can be done. I have a small billiard supply business and have sold quite a few Fury cues. They stand behind their product. I guess this can be said of almost any purchase. If there is a problem with the product, go back to the seller and ask if there is a remedy. Alot of my business is from repeat customers because they know if there is a problem, I will try to take care of it.
The real question here is why didn't you tell the dealer you got the cue from that you have a problem with the cue. That's the first step. The next thing is the dealer will tell you what can be done. I have a small billiard supply business and have sold quite a few Fury cues. They stand behind their product. I guess this can be said of almost any purchase. If there is a problem with the product, go back to the seller and ask if there is a remedy. Alot of my business is from repeat customers because they know if there is a problem, I will try to take care of it.
Onemoreyouth said:
First, you fail to memorize the occupation and employer of all the major posters here, then you try to entertain us with your creativity, and to top it all off, you ask for help or advice? Geez, what's next, you come back and explain what the manufacter tells you in response?
Oh, man, I'm probably in trouble now, my sarcasm is a form of attempted humor. Seriously, I think you guys are being way too hard on him.
Things do break sometimes, and when they do, usually the owner is upset. Doesn't mean he's upset at the manufacturer, just the situation perhaps. Personally, I didn't interpret his post as a negative review of the company or the cue. He's just bummed that his stick broke and wanted a little help finding answers.
Does anyone really think that someone might have read the thread title "furious about my fury" and just took that to mean that fury cues suck, without even clicking on the thread to read it? Without reading the thread, it could have meant anything... maybe someone's Fury cue got stolen and they are furious about it.
Who knows, this thread could turn out to be good publicity for Fury. Maybe they will do the right thing, whatever that happens to be for this situation, and maybe the OP will come back and talk about that.
Cuebacca said:
That's the best post in this thread.
Furious about a Watchez
It is called freedom of speech. As for you Mr. or Mrs. Watchez your derogative comments towards a poster that is using his or her freedom to say what they like about a product they bought is senseless. I own a Ford and I cuss it all the time, but guess what it is my POS. I will say what I want about it. Bottom line is Watchez if you can not post in a respectful manner than you should not post at all. It does not matter what you say as long as you do not degrade another poster. When you do that you cross the line from constructive criticism to being hateful and vendictive.
It is called freedom of speech. As for you Mr. or Mrs. Watchez your derogative comments towards a poster that is using his or her freedom to say what they like about a product they bought is senseless. I own a Ford and I cuss it all the time, but guess what it is my POS. I will say what I want about it. Bottom line is Watchez if you can not post in a respectful manner than you should not post at all. It does not matter what you say as long as you do not degrade another poster. When you do that you cross the line from constructive criticism to being hateful and vendictive.
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Onemoreyouth,
On this forum, there are a lot of people who really cares about their business images and they try very hard to make sure their customers are completely satisfied.
They are not attacking you for using your creativity. Creativity is a good thing and I am all for it.
However, as we all know, a good reputation is hard to build up and maintain, and everyone makes mistake. Since we know that most of these problems will be taken care of by the reputable members and are mostly just unintentional mistakes, members here do get upset if such matters was not taken care of in private first, so as to avoid doing damage to a reputable company such as Fury.
Fury will take care of you I am sure. Perhaps you can post another one here later about how they help you and how your new cue plays...
Richard
On this forum, there are a lot of people who really cares about their business images and they try very hard to make sure their customers are completely satisfied.
They are not attacking you for using your creativity. Creativity is a good thing and I am all for it.
However, as we all know, a good reputation is hard to build up and maintain, and everyone makes mistake. Since we know that most of these problems will be taken care of by the reputable members and are mostly just unintentional mistakes, members here do get upset if such matters was not taken care of in private first, so as to avoid doing damage to a reputable company such as Fury.
Fury will take care of you I am sure.
Perhaps you can post another one here later about how they help you and how your new cue plays... Richard
my $.02!
Well, knowing a little about Logan, I am pretty sure this was a private sale, so there is no dealer to go back to. Cues do break or fail sometimes. We all know that. It was certainly not abused. The cue was purchased used from another AzBr, who is a good guy too. Whether the cue's "warranty" is covered by Fury remains to be seen, since it is not the original owner. Maybe they'll be 'good guys' and repair or replace it...but I wouldn't be angry if they didn't. It's just one of those things...sh*t happens!
Scott Lee
Well, knowing a little about Logan, I am pretty sure this was a private sale, so there is no dealer to go back to. Cues do break or fail sometimes. We all know that. It was certainly not abused. The cue was purchased used from another AzBr, who is a good guy too. Whether the cue's "warranty" is covered by Fury remains to be seen, since it is not the original owner. Maybe they'll be 'good guys' and repair or replace it...but I wouldn't be angry if they didn't. It's just one of those things...sh*t happens!
Scott Lee
O
onepocketchump
Guest
Scott Lee said:Well, knowing a little about Logan, I am pretty sure this was a private sale, so there is no dealer to go back to. Cues do break or fail sometimes. We all know that. It was certainly not abused. The cue was purchased used from another AzBr, who is a good guy too. Whether the cue's "warranty" is covered by Fury remains to be seen, since it is not the original owner. Maybe they'll be 'good guys' and repair or replace it...but I wouldn't be angry if they didn't. It's just one of those things...sh*t happens!
Scott Lee
Well, there isn't a warranty on secondhand sales. BUT, generally we do replace cues that we sell IF we think that it just broke without any other help. Beyond wanting to have happy customers we also want to identify any problems with the cus we sell to determine whether it's a unique occurence or something that needs to be addressed at the manufacturing level.
All I can advise the original poster is to send it back to us and let us look at it to make a decision. There have been very few instances where we haven't been able to work it out to everyone's satisfaction.
John
Onemoreyouth said:
I did not mean to hurt your feelings. I feel that you could have used better judgment on how you phrased your thread title.
FURY has undergone way to many negative posts in the past, and several of us are very sensitive on how they are treated.
You have been on this board for awhile now and have contributed many good things and I hope you continue to.
A lesson that I have learned in the past, is that sometimes when you relay things in words, they do not come out as you had intended to. So with that said I hope you get your problem fixed.
nipponbilliards said:Onemoreyouth,
On this forum, there are a lot of people who really cares about their business images and they try very hard to make sure their customers are completely satisfied.
They are not attacking you for using your creativity. Creativity is a good thing and I am all for it.
However, as we all know, a good reputation is hard to build up and maintain, and everyone makes mistake. Since we know that most of these problems will be taken care of by the reputable members and are mostly just unintentional mistakes, members here do get upset if such matters was not taken care of in private first, so as to avoid doing damage to a reputable company such as Fury.
Fury will take care of you I am sure.
Richard
Very well said Richard, this is the best post in this thread.
Snap9 said:
Snap9, you obviously have never owned your own business, worked hard to build it up & then have somebody use their 'freedom of speech' to knock it down. Reading comprehension is a big problem on the internet. What one person sees as funny another will interpret differently. By the time it is rehashed to the 5th person, who knows what is being said. When it starts costing a business money, that is beyond free speech. That is slander (or libel in this case). What I learned from owning a business is if you let your customer f**k you, he will. Go to Wal Mart this Saturday morning, stand next to the return line & watch what people try to bring back. Then tell me the customer is always right and people should be allowed to spout off about someone elses business.
i didnt bash fury....
would you have said the same stuff to me if i had posted in the nonepool section about my windows pc crashing and was asking for help fixing it...? would that also be slander? think about it.
would you have said the same stuff to me if i had posted in the nonepool section about my windows pc crashing and was asking for help fixing it...? would that also be slander? think about it.
ScottW said:
It could be misconstrued by some, and obviously it was. When you post something aggresive like that it is going to be taken the wrong way sometimes, especially those who have something to lose by that statement.
For those of you that have no business stake in the forums it may seem all fun and games. But for those that post to support their business and offer customer support this type of title is devastating no matter what the contents of the thread are.
Watchez
Actually Watchez, I have owned 3 seperate businesses. The reality is that how you responded was without saying terrible. As it sounds you are a business owner yourself. Keeping this in mind, your verbal or typing of your response was extremely degrading and was perceived that way by numerous readers/posters to this forum. If you shall use your freedom to say what you like atleast you could of done this without the condescending dialog. My thoughts on the subject is that you could have used a little less negative banter, and used your business knowledge to enlighten the original poster without being degrading.
As for what Fury does with the warranty of said break stick will be up to them. I do not buy a pool stick unless I know 100% that the maker will stand behind their product. That is why I own custom cues and not mass produced cues. Custom cue makers most of the time know you personally and know how you treat you equiptment. Plus I spent almost 15 times the cost of a Fury break stick for my custom Jump/Break. Do you really think I am going to rough on my equiptment.
Actually Watchez, I have owned 3 seperate businesses. The reality is that how you responded was without saying terrible. As it sounds you are a business owner yourself. Keeping this in mind, your verbal or typing of your response was extremely degrading and was perceived that way by numerous readers/posters to this forum. If you shall use your freedom to say what you like atleast you could of done this without the condescending dialog. My thoughts on the subject is that you could have used a little less negative banter, and used your business knowledge to enlighten the original poster without being degrading.
As for what Fury does with the warranty of said break stick will be up to them. I do not buy a pool stick unless I know 100% that the maker will stand behind their product. That is why I own custom cues and not mass produced cues. Custom cue makers most of the time know you personally and know how you treat you equiptment. Plus I spent almost 15 times the cost of a Fury break stick for my custom Jump/Break. Do you really think I am going to rough on my equiptment.
First ...
The thread starter is a teenager most likely. Second, the Fury break cue probably was a lot of money to him, and money he probably doesn't have now to buy another break cue. He did a play on words, and I don't people should get the jaws out of whack because of it.
We cuss and discuss companies and products all the time that have less than stellar products, and vica versa.
If he has a legitimate complaint, just help get him to the right source to fix the problem.
Richard did have a legtimate point though onemoreyouth, be a little more careful about how you express yourself. Every cuemaker and cue manufacturer has customers who are less than satisfied at some time, it is whether they stand by their products and are willing to make things right with you that matters.
The thread starter is a teenager most likely. Second, the Fury break cue probably was a lot of money to him, and money he probably doesn't have now to buy another break cue. He did a play on words, and I don't people should get the jaws out of whack because of it.
We cuss and discuss companies and products all the time that have less than stellar products, and vica versa.
If he has a legitimate complaint, just help get him to the right source to fix the problem.
Richard did have a legtimate point though onemoreyouth, be a little more careful about how you express yourself. Every cuemaker and cue manufacturer has customers who are less than satisfied at some time, it is whether they stand by their products and are willing to make things right with you that matters.
Yes but at the same time you can do a search with little effort and find hundreds of posts bashing Meucci....not a peep from anyone then.
Some people need to lighten up and not take everything as insult.
Your right to free speech ends when you start to invoke others rights. That being said Watchez did more harm then the OP, and was just plain mean and condescending there after. Not surprised, Ive read a few other of his posts.
Some people need to lighten up and not take everything as insult.
Your right to free speech ends when you start to invoke others rights. That being said Watchez did more harm then the OP, and was just plain mean and condescending there after. Not surprised, Ive read a few other of his posts.