Oh, I totally agree with. I’ve played on GC all my life. Played Diamonds too at the local pool hall. I still prefer the GC. Definitely not giving up, just want it done right. Still waiting to hear back from John Burns.
IMO of course, The GC 5 is an amazing pool table! Now, having the wrong guy set it up can simply ruin that.
John Burns is a Brunswick Certified installer and it completely capable of making that table play great. Won't break your warranty and will play correctly.
Even if Brunswick will not pay the difference, who cares?!?! Pay to have it set up properly and you have one of the BEST playing and looking pool tables out there. Sorry to hear you had such a bad experience with your purchase, but, dont let a little bit of money ruin it all. I hope this all turns around full circle for you ! Stay positive and good luck!
Trent from Toledo:thumbup: