Here's What's Wrong With The Moderator System

Does A-Z need a new Moderator System and a Bill of Poster's Rights?


  • Total voters
    133
Hal said:
I suggested all of the above earlier and it's being discussed as we speak. I first made the suggestion yesterday in a post but it was immediately deleted by Mr. Wilson.
That would give the impression that Mr. Wilson doesn't want to share his power.
 
KY BOY said:
I think it is tough job especially when we are on a personal level. But I also feel that Mr. Wilson targets certain AZ'ers. I don't know if there is a problem really as much with the sheriff or that he just don't have enough deputies. IMO

Well I too thought Mr. Wilson targeted certain viewers but I just heard that Marissa got banned. If this is true & Mr. Wilson (not AZ Mike) did the banning then I would have to admit that he is beyond playing favorites. I got banned for simply re-stating something that Marissa told me in a private message that I didn't think was a big deal. Marissa doesn't know me from Adam so I felt if she could tell me something than why was it a big deal if anyone else heard it. Anyways, AZ Mike was fair enough to give me a two week ban & now I'm back. I will say that I don't post as much as sometimes it is hard to tell what the moderator will deem as a good or bad comment. I could list endless examples but that would probably get us no farther in this discussion.
 
i believe if there is a group of moderators, they would all have to stick together.. it would be bad if there were a few moderators and they argued themselfs... with that being said.. i like the idea of the tribunal that way they can agree on somebody getting banned... and also think if there are more then one moderator, maybe possible higher moderators and lower moderators... i think like somebody mentioned, having a lower moderator for each section would be a good idea.. and then having higher moderators over see everything.. wich the higher moderators would act as the tribunal.. and the lower moderators would be able to make suggestions to the big dogs..

chris
 
jhendri2 said:
I think each section (Main, NPR, Cue Gallery etc.) should have its own moderator. That person would be responsible for the activity in his forum. These would be the "supervisors" , Mr. Wilson would be a "manager". The supervisor would warn the offender, if the supervisor felt the offender had enough warnings he would have the authority to ban for up to 30 days. If the supervisor wanted a lifetime ban it would have to be referred to the manager, who would then grab supervisors from OTHER forums to review what has happened and the manager would decide if the offense(s) warrant a lifetime ban.

Jim


I think this is pretty much how a lot of big forums work. A few moderators to delete post/threads , hand out warnings etc and then maybe 2-3 Super mods to deal with the more serious stuff such as banning people. The idea of having one mod to handle a forum this size seem ridiculous to me. I would say that the main forum and NPR would need 2-3 mods EACH.
 
Jeff said:
Well, I have moderated on several forums and I currently own a good sized Rottweiler forum, So I think I speak with a little experience.

There are two types of trouble makers, people who like to stir the pot with a big stick.

The first type likes to come into a thread (or start one) by saying something to elicit a response and then step back and let the other people argue.

The second type likes to start an argument and continues pushing buttons just to see how far they can push people to react.

In my opinion there is no need for either type on a forum. One or two people can cause havoc on a forum if they can not checked. But how to do this is the question.

I say this forum needs at least two mods, three would be better. There needs to be three steps of temp bans before final permanent ban. All communication between the mod and the person in question has to be kept out of the public forum.

And finally, it is of the utmost importance that the forum owner keep a close eye on the mods and either back them up or step in when needed. When mods are not given feedback from the owner of a forum things can go downhill. It is the duty of the owner to step in and put out fires before they get out of hand, as is happening here.

Tap tap tap....
This is the way the gaming forum I helped moderate was run. And run very well.
ez
 
TATE said:
I do not like people insulting each other by name calling, but it is also my opinion things have gotten too restrictive and imposing on A-Z, to the point where censorship is inhibiting many posters. This hurts the entertainment value. Polite society is mind numbingly boring.

I believe Mr. Wilson is overloaded and alone. A-Z has grown and needs a better system.

I propose:

- There should be more than 1 moderator, maybe a tribunal.

- The moderators should remain anonymous. Why should Dave be vilified for doing a job? That sucks!

- They should vote for banning.

- There also should be guidelines for permanent bans.

- The mods can issue warnings and pull threads, all the same powers as now.

- There should be a constitution defining both freedom of speech and posters rights to be protected from slanderous attacks.


I would appreciate your ideas and a vote.

Chris

Great post! I think Mr. Wilson is being stretched too thin and needs some help.

catscradle said:
I think it should be a group of moderators making any decision and the moderators should remain anonymous (and might include Dave) with the banishment being delivered by Mike.

Another great idea!

Barbara
 
I also think they should have a different mod per section. I am actually a mod on another forum and only have to cover one section as opposed to all 15+. Makes it much easier.
 
ChrisOnline said:
i believe if there is a group of moderators, they would all have to stick together.. it would be bad if there were a few moderators and they argued themselfs... with that being said.. i like the idea of the tribunal that way they can agree on somebody getting banned... and also think if there are more then one moderator, maybe possible higher moderators and lower moderators... i think like somebody mentioned, having a lower moderator for each section would be a good idea.. and then having higher moderators over see everything.. wich the higher moderators would act as the tribunal.. and the lower moderators would be able to make suggestions to the big dogs..

chris

On the forum I moderate, the moderators do argue and sometimes heatly but it's done in moderator section only and not visible to general public. Like I said, wehn moderators can't agree, we defer to the forum owner's decision. Regarding section moderating, it's good idea. In my experience, we tend to moderate the sections where we are interested in and generally, other moderators respect the "turf".
 
I misread and voted wrong. I support the tribunal system. Somebody glue my chads back and punch me some new holes.
 
I agree with all. These are great ideas towards what you want for moderators. All I can say is: start your own forum and use what ever modulation you like. But, seeing as this is not your forum but a private one and everyone on it are guests I do believe every one should follow the owners rules or pick up your toys and go home.

If someone has a party every night where all have great fun but the owner says "no smoking". Now one of your dear friends decides he doesn't care what the owner wants, he is still going to smoke. Is it now wrong for the owner to ask the man to leave or do you thing it should be put up to a vote?

Dick
 
rhncue said:
I agree with all. These are great ideas towards what you want for moderators. All I can say is: start your own forum and use what ever modulation you like. But, seeing as this is not your forum but a private one and everyone on it are guests I do believe every one should follow the owners rules or pick up your toys and go home.

If someone has a party every night where all have great fun but the owner says "no smoking". Now one of your dear friends decides he doesn't care what the owner wants, he is still going to smoke. Is it now wrong for the owner to ask the man to leave or do you thing it should be put up to a vote?

Dick


I'm not sure this is a good analogy.

I don't know the business behind AZ Billiards, and it's not my concern.

If, for example, AZB was able to charge customers/advertisers based on the number of members and daily page hits, then we in effect, are not just "house guests", we are part of the business model. IMO, an analogy to Radio or TV might be more appropriate.


Eric
 
Dick, I respect your point of view. However, a moderator is not the owner ... more like a manager.

I've heard "start your own forum and use what ever modulation you like" type of rebuttable before and it's a fair one. However, I also think it's important for the forum owner to hear different perspective and evaluate other options to see if any changes are beneficial.

Many of us who are proposing alternatives care for this forum and thus making suggestions.
 
I agree as well

Jazz said:
On the forum I moderate, the moderators do argue and sometimes heatly but it's done in moderator section only and not visible to general public. Like I said, wehn moderators can't agree, we defer to the forum owner's decision. Regarding section moderating, it's good idea. In my experience, we tend to moderate the sections where we are interested in and generally, other moderators respect the "turf".

Very well said Jazz !! I agree that there should be additional moderators and by section is a great idea

Joe
 
TATE said:
I do not like people insulting each other by name calling, but it is also my opinion things have gotten too restrictive and imposing on A-Z, to the point where censorship is inhibiting many posters. This hurts the entertainment value. Polite society is mind numbingly boring.

I believe Mr. Wilson is overloaded and alone. A-Z has grown and needs a better system.

I propose:

- There should be more than 1 moderator, maybe a tribunal.

- The moderators should remain anonymous. Why should Dave be vilified for doing a job? That sucks!

- They should vote for banning.

- There also should be guidelines for permanent bans.

- The mods can issue warnings and pull threads, all the same powers as now.

- There should be a constitution defining both freedom of speech and posters rights to be protected from slanderous attacks.


I would appreciate your ideas and a vote.

Chris

Great post Chris and I cast my vote accordingly.
 
TATE said:
I do not like people insulting each other by name calling, but it is also my opinion things have gotten too restrictive and imposing on A-Z, to the point where censorship is inhibiting many posters. This hurts the entertainment value. Polite society is mind numbingly boring.

I believe Mr. Wilson is overloaded and alone. A-Z has grown and needs a better system.

I propose:

- There should be more than 1 moderator, maybe a tribunal.

- The moderators should remain anonymous. Why should Dave be vilified for doing a job? That sucks!

- They should vote for banning.

- There also should be guidelines for permanent bans.

- The mods can issue warnings and pull threads, all the same powers as now.

- There should be a constitution defining both freedom of speech and posters rights to be protected from slanderous attacks.


I would appreciate your ideas and a vote.

Chris


Hello.I am glad some one has brought this out in the open.I think you have a verry good idea of how things should work.I vote to have a tibunal and keep the members anonymous.I think that would be fair to every one that comes to this board.Well thought out plan,now if we can get this plan instated we will all be alot better off.
 
rhncue said:
I agree with all. These are great ideas towards what you want for moderators. All I can say is: start your own forum and use what ever modulation you like. But, seeing as this is not your forum but a private one and everyone on it are guests I do believe every one should follow the owners rules or pick up your toys and go home.

If someone has a party every night where all have great fun but the owner says "no smoking". Now one of your dear friends decides he doesn't care what the owner wants, he is still going to smoke. Is it now wrong for the owner to ask the man to leave or do you thing it should be put up to a vote?

Dick

Dick,

You're right that the owner has the right to make whatever rules they want to make. That's a given. However, there needs to be a workable system for managing the shop on a day to day basis too. They make the decisions and I want to help provide ideas on how to make this community better. They can and may totally reject any notion that's different. Regardless, I hope that what we end up with a better system for this large community.

An owners role should be more bent toward making sure the site is financially viable and profitable, selling advertising and looking for the future. This bickering is non-productive and should be delegated.

When it comes to the forums, the posters produce the information that draw people here. Some are real draws - real superstars. I get e-mails from a lot of famous names I didn't even know were looking.

Everyone who is anyone is right here!

Chris
 
Last edited:
Lol. Politics. Goodie.

Already we've touched on the "capital punishment" debate with the "lifetime ban" vs. "6 months maximum ban" -- can "criminals" be rehabilitated? Lol. :p

In any case, I'm gonna try to avoid the tendency of this sort of forum to draw politically-oriented lines, but I would be in agreement that a new system sounds like an idea worth developing...

We've seen that word "democracy" thrown around a few times during this whole fiasco...

While I won't try to define what kind of "government" runs this forum, nor advance that we ought to be one kind over any other, truth is I believe things just tend to run a little more fairly when there is more than one source of input rather than an absolute power in certain matters (i.e. - multiple moderators for conference-purposes).

Also, Hal made a comment about diversity among our moderators, which I couldn't agree more with. While it may seem silly at times to discuss the AZB system in this manner, the decisions which some have been, and we will always be, praising or complaining about basically boil down to the people making them. We're asking them to act in the way a political officer might, or to resemble a judge, jury, or executioner.

What we need are some good-hearted, friendly (yet authoritative when necessary) people to monitor the forums. Of all different kinds. "Equal Representation" in two words. And they ought to have the maintenance of the quality of this forum, as well as the quality of interactions between members, as their prime goal, just as they do now. Beyond the system, rules and regulations of governing the forum, I think that it is the people whom we have as moderators which will obviously affect the way the forum is run most. Hence, most of the energy in reformulating the system ought to be directed at said recruitment process.

I also agree with the idea of deferring to the owner in the case of unresolvable conflict between moderators. And I think that a moderator per forum would be a great place to start the unraveling of this new system...

I 100% agree with TATE on the fact that it is bad when: "things [get] too restrictive and imposing on A-Z, to the point where censorship is inhibiting many posters. This hurts the entertainment value. Polite society is mind numbingly boring."

One can't expect for someone who has a certain character in person, whether it be a more sarcastic form of humor or a very blunt and opinionated tone of speech, to simply "turn it off" on a forum. Nor should they even request it of one another -- to do so would be to "take the fun out of the job" so to speak.

And the moderators should feel the same way.

Basically, I say they ought to resort to the rule of utility in most cases: if more good than bad comes from it, it stays. If the bad out weighs the good, its gone. Under which of these categories does a particular post, thread, or member's general behavior fall...that's where the tribunal comes in.

My only gripe comes in with the anonymity of the moderators...not sure how I feel about that one yet...


But, in short, great topic TATE! :)

(P.S. - For the record, I'm for the "6 month ban" as a maximum...maybe even less for the type of 'petty crimes' were talking about...lol)
 
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Don't Rock The Boat

Well, this won't be popular, but I'll say it as politely and clearly as possible.

People have agendas and prejudices and personal beliefs that are contrary to others. Some people may be very religious and straight laced and easily offended. Some may not be bothered by porn or vulgar language, arguing or bickering.

Some may be racist and are aware or unaware that they are. Some may be bigots. Others may be in daily contact by PMs, e-mail and telephone with current banned members and doing their bidding.

Some may belong to the same pool team, league or clique and their beliefs run along the same lines in matters of importance. Some may feel that a person can whatever they like, because they are a "tells it like it is" type of person.

Some people would rather AZB be about pool only, with no room for other subjects. Some see no problem going on and on and on about Politics or religion or a host of other topics. Some would prefer this to be like the wild west, with no law whatsoever.

I don't like the tribunal idea or the moderator for each section idea.
I don't like the moderators identity is kept secret idea.
I don't like people that have a gripe with other posters, deciding what becomes of their adversaries.

I like the system that's in place now. Maybe it needs a wee bit of tweaking, but it's working just fine (imo). Mr. Wilson seems to have a good grip on what's acceptable here, without leaning too far in any of the above examples. Mr. Wilson is fair and does a good job, despite the current uproar and demand for change. We are lucky to have someone that devotes the time and energy necessary to keep AZB the great site that it is. It won't be perfect for everyone, but it is acceptable.

I hope that things remain as they are, but I'd hope that Mike and Mr. Wilson discuss the possibilty of allowing banned members a reprieve on the 1st of the year. Ultimately, it is their decision and I will abide by it.

Doug
( there's an ass for every saddle and if that saying offends anyone, I certainly don't want THEM as a moderator... imo )
 
My .0002 cents:

I agree of course everyone can just pack up and leave if they do not like a certain system.

The question is: is this the kind of system Mike wants?

If you will all agree that this is Mike's creation, do you think he wants to impose a system of "take it or leave it?"

I cannot speak for Mike but from what I have seen, that is not what has made Az as popular and big as it is today.

I do not know how much freedom is considered a democracy, but I know for a fact that Mike listens and he makes improvements to try and make our Az experience more enjoyable based on our suggestion. In that sense, I believe we are allowed to express our opinion/suggestions, and even criticism.

If we all agree that Mike is open minded and listens to our opinion, then my second question is: Is "take it or leave it" what we want?

Let's imagine going to a pool hall, since we are all pool players here.

The owner can say, "this is the way things are, take it or leave it, the rules are all posted at the door, which you have agreed when you walked through that door..."

OR

he can say "I would like to listen to what my customers want, and I would like to do my best to serve them, so they will enjoy coming back again and again."

From my experience, the latter business model is usually more successful.

The latter business model is not one in which no rule or policy has to be observed; it is one that rules and policies are more flexible and are catered towards the needs and wants of the customers.

I am sure most of us here would like to spend our money in a poolhall which adapts the second business model, because we will feel more respected, and comfortable.

Does that mean this pool hall is now a democracy? I don't know for sure, but I dont think so.

I think it is just a very customer orientated environment, and customers usually like this kind of setting better than one in which the owner takes up a parental role with a "take it or leave it" attitude.

This is what I think about "take it or leave it." I am not saying it is not good, or is wrong; I just think that a system which respects the voices of the members would be more welcome, and can do more good to the forum/business in the long run.

About not having the identity of the moderator known to the general public, I think it is a good idea.

I feel sorry for Mr. Wilson at times, I know he has to work so hard, and yet has received so little credit. Also, he cannot post whatever he wants because he is the "moderator." I think to keep the mod anony is a great idea. After all, he might want to just talk and discuss with the rest of us and have some fun, like a regular poster. It is not fair to take that away from him.

Thank you.

Richard
 
X Breaker said:
My .0002 cents:

I agree of course everyone can just pack up and leave if they do not like a certain system.

The question is: is this the kind of system Mike wants?

If you will all agree that this is Mike's creation, do you think he wants to impose a system of "take it or leave it?"

I cannot speak for Mike but from what I have seen, that is not what has made Az as popular and big as it is today.

I do not know how much freedom is considered a democracy, but I know for a fact that Mike listens and he makes improvements to try and make our Az experience more enjoyable based on our suggestion. In that sense, I believe we are allowed to express our opinion/suggestions, and even criticism.

If we all agree that Mike is open minded and listens to our opinion, then my second question is: Is "take it or leave it" what we want?

Let's imagine going to a pool hall, since we are all pool players here.

The owner can say, "this is the way things are, take it or leave it, the rules are all posted at the door, which you have agreed when you walked through that door..."

OR

he can say "I would like to listen to what my customers want, and I would like to do my best to serve them, so they will enjoy coming back again and again."

From my experience, the latter business model is usually more successful.

The latter business model is not one in which no rule or policy has to be observed; it is one that rules and policies are more flexible and are catered towards the needs and wants of the customers.

I am sure most of us here would like to spend our money in a poolhall which adapts the second business model, because we will feel more respected, and comfortable.

Does that mean this pool hall is now a democracy? I don't know for sure, but I dont think so.

I think it is just a very customer orientated environment, and customers usually like this kind of setting better than one in which the owner takes up a parental role with a "take it or leave it" attitude.

This is what I think about "take it or leave it." I am not saying it is not good, or is wrong; I just think that a system which respects the voices of the members would be more welcome, and can do more good to the forum/business in the long run.

About not having the identity of the moderator known to the general public, I think it is a good idea.

I feel sorry for Mr. Wilson at times, I know he has to work so hard, and yet has received so little credit. Also, he cannot post whatever he wants because he is the "moderator." I think to keep the mod anony is a great idea. After all, he might want to just talk and discuss with the rest of us and have some fun, like a regular poster. It is not fair to take that away from him.

Thank you.

Richard

TAP..TAP..TAP:)
 
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