Sure it is. There are always debates about whether the rules allow you to shoot into a frozen object ball or if you have to shoot away from it.But asking "if I shoot the cue ball straight into these balls, is it a foul?" is not a rules clarification.
The way I read the rules (below), SVB had every right to ask the ref that question and have it answered.
The referee shall answer players’ inquiries regarding objective data, such as whether a ball will be in the rack, whether a ball is behind the head string, what the count is, how many points are needed for a victory, if a player or his opponent is on a foul, what rule would apply if a certain shot is made, etc. When asked for a clarification of a rule, the referee will explain the applicable rule to the best of his ability, but any misstatement by the referee will not protect a player from enforcement of the actual rules.*
they are seeded as a rule so they win their first match , gets them closer to the $$$, nobody ever wants to have a hard first match EVER, not in a million years, it happens from time to time and they dont like it. i dont blame them if i was playing for a living i dont want to play Mika out the gate and have to play thru the losers side. thats just dumb, i want to play a B player and win 11-2, one match closer to the $$$ matches. then let the savers begin....on that note, they do savers if they have a bad draw first match sometimes.