I am surprised to not see any more damage claims from Porper cases. I bought a Porper 3x6 oval case 2 years ago. I didnt notice any problems at first, until I was at a tournament about 6 months after I first purchased the case. My case had gotten knocked over, with all my cues in it. I didn't figure there would be any problem, because any case should be able to withstand falling over without causing damage to the cues inside. WRONG! As I pulled out my cue to play my next set, I noticed a sweet little indentation that wrapped half way around the shaft, about 6 inches down from the ferrule. At first, I didn't realize what had caused it, until I pulled out my jump/break cue and noticed the same indentation, in the same location. I immediately suspected the case, but was still hesitant to believe it. However, my case has been knocked over twice more since then, consequently confirming my suspicions of the case.
As most people on here know, Porper offers a guarantee on all of their cases. All you have to do is send $24 for shipping and handling and they will inspect and repair the case, providing the problem is considered a manufacturer defect. I decided to make a call to the company to discuss my issue, before spending the money to send my case directly to them. I formed an opinion of what would cause the damage, prior to calling, so that I could present my opinion to whomever I talked to on the phone. To my surprise, I think the gentleman that I spoke with had less knowledge about these cases and the manufacturing process to make them than I do... I described, quite clearly in detail, just what had happened to my cues. I asked him if there could be something in the manufacturing process that could cause this problem. He acted as if I was full of shit, insisting that there must be a piece of chalk or something stuck in the shaft tubes.... However, anyone with any sense at all, would realize right away that, first of all, a piece of chalk won't fit in a shaft tube, but even if there were chalk stuck in these tubes, you would not be able to even insert a shaft into the tube, nor would it be possible to cause the afore-mentioned damage to the shaft, 7 inches from the tip... It was at this point in the conversation that I decided that I'd try to find a solution to the problem myself.. His lack of an explanation combined with the $24 shipping and handling and no guarantee that the problem would even be fixed was enough to make me look for a different manufacturer...
Overall, I like the aestetics and durability of the exterior of this case. Though, the interior is absolute junk. They use hot glue to hold the cloth liner to the interior of the cases. After about a year of owning this case, the glue has softened up and turned the top area of the tubes all gummy.. I constantly have to clean glue off my cues.. The padding in the bottom of the case is about worthless... Since you have to insert the cues into this case pin-down, the pins just destroy the weak padding.. I learned my lesson on getting what you pay for.. I bought this case, in hopes that it would provide decent protection for my newly ordered custom cue, but it has cost me more in frustration and repair than it was worth.