ILOVEPOOL - Negative, negative, negative

Matt_24

Matt_24

AzB Silver Member
Silver Member
Well - I just want to give everyone a piece of advice.

When you buy a cue - please thoroughly check it before leaving a positive feedback with your seller.

I recently purchased a SLEDGEHAMMER from Ilovepool. It was described as brand new and test hit 5 times, price $275. I jumped on it.

Well, I received the cue in quickly, and let me describe the packaging. Shipping box, no packing material, cue thrown in there loose. I pulled it out, and there were no dings. Everything "seemed" ok, so I stuck it in my Whitten case which stays in my climate controlled office, in my climate controlled house along with an expensive Southwest cue and an expensive KLEIN. (Point being I didn't leave it outside in my car or on the front porch)

NO, the cue doesn't look brand new as described - but I'm not excessively picky. So, I get on AZ that night and leave him a nice feedback. STUPID MOVE!!!! Please everyone, learn from my mistake.

You see, I like to post on here, have fun, and make friends. I really enjoy my time on AZ. This is a fun place to visit, along with Jimbo's forum on the insidepoolmag forum. These are the two places I go to keep up with the postings on pool, etc.

So, I finally take the cue out last night and the shaft is excessively warped. Is it playable? Yes. Is it even close to as described? Far from it.

I write Ilovepool today and tell him, the shaft is warped - I'm not satisfied. He replies (which I expected), "You left me a good feedback, then a week later you complain and I'm supposed to trust that? I'm ignoring it." (or something along those lines.) Well - I'm making a very public answer that YES, you are supposed to trust that!

I've done business on here with countless individuals over a period of year(s) (see when I joined). I've made ALL friends on here and no enemies. I've sold lots of cues, on here and ebay.

Admittedly, I've had a few deals where my customers where not satisfied with the cues. Specifically TATE and NINEBALL. Did I tell them they were lieing to me? No - I send them their money back IMMEDIATELY! I was sure the cue I sent Josh Hillard (Nineball) was dead straight but he said it wasn't. I'll be honest - I felt like argueing the point with him, and I may have asked him to doublecheck once, but it doesn't matter. I sent him his refund EXPEDIANTLY! He was my customer and wasn't satisfied, he got his refund. Oh, and that was about a week after he got it ILOVEPOOL. Should I have not sent him his money back, because he could have warped the cue in a week? Give me a break.

I don't burn people and I don't expect to be burned. I've bought and sold with a lot of great people on here. Way too many to list. I'm friends and shoot pool with: ALPINE, 8BallRat, Purdman, CoryinDc, AZRick, Gunnslinger, who all live in my area and will validate (hopefully along with the AZ people I've dealt with) that I'm a person of integrity! I don't burn people and don't play games, which you implied I might be doing. If I agree to buy, I pay immediately. If I sell you something, and you're not satisfied I give refunds before I even get the item back in my possession. Am I too trusting? Maybe....but I believe that in life, what goes around comes around.

So, in closing - as I told you in PM's it was up to you. I said I wouldn't get in a public battle and I won't. This is my ONLY post on the subject to warn others about how you deal. You can re-but and say what you wish, but I have nothing else to say on the matter.

Honestly, the part about this that gets me mad is that you implied that I'm probably lieing. That REALLY pi$$es me off. You can keep your measily $275. $275 doesn't cover my weekly pool tab. I'll throw away $275 without even thinking about it. I know that sounds obnoxious, but the point I'm making is that this is not about the money. It is about being called a liar.

Ilovepool, Your chances now of rectifying this with me is over. I've contacted Gulyassy about making a new shaft for this "brand new" cue (what a joke) and I will make it usable. I hope that $275 goes a long way with you.
 
This is really bad...
We should have on this forum a black list... There are a lot of honest people doing business and a few others damaging people's business and trust.
 
First off before you go bashing people on this forum you need to think about what you write. I just bought this cue on Ebay form 225 brand new. Left feedback for that individaul because the cue was new! I then decide to sell the cue, because I was getting out of pool. I get 275 shipped for the cue. Ship it out, and within 3 days get positive feedback. Then a week later you get in contact with me saying the shaft is warped? I sent the cue out, and it was in prestine condition. You can "bash" me on this deal if you want, but I did nothing wrong. The thing that really gets me is how someone can leave a positive feedback, then go back and try to take it back? I get a public postive feedback on my ITrader, now you're saying that I did something wrong? I would like to imply that I'm getting lied to since, you left positve feedback before you made this whole ordeal. I don't rip people off either. I have a 200 rating on Ebay, and 5 on here. I make honest deals, and try to sell something if I decide to get rid of it. Just here is the converstation we had through messages.

Matt_24:The shaft is warped on this sledgehammer
ilovepool: Warped? The cue was straght when it left me. Also a week and ahalf ago, you left me positive feedback, stating I was a good seller. Not sure what your looking for?
Matt_24 I did leave a positive feedback and I won't take it back. That was my fault for doing so before rolling the cue. But - I finally had a chance to use the cue, and roll it and it is extremely warped. You must admit your packing had a lot to be desired. No bubble wrap at all around the cue, just placed in a box.
So, I paid $275 for a sledge w/ a warped shaft. I have a long, excellent history on here and I don't get into the forum war games (unless someone ripped me off for thousands), so I'll just leave it up to your integrity to make the call on what to do
ilovepool: From my perspective, the cue was new, and straight when I sent it too. I have a good feedback on here and Ebay. I don't rip people off either. My integrity has nothing to do with it. I know that I shipped a good cue, and now I'm "accused" of sending a warped shaft? I wouldn't do that
Matt_24Well, I'm telling you the shaft is warped. I have always sold by the motto, "the customer is always right". That is why my reputation on here is excellent. I myself have had two incidents where I sent a cue out, thinking it was dead straight (one with TATE and one with NINE BALL), and they reported back it was warped.
I always gave total refunds "no questions asked". I'm telling you I'm not satisfied. It is your call to either ignore it, or do what is right
ilovepool:I'm ignoring it, becuase I know I sent a straight cue. It would be different if you wouldn't have left feedback for me, then a week later saying its warped
Matt_24That is your choice, which you'll have to live with.
ilovepool: will "live" with it fine. Thanks for the purchase.
Levi
 
Just a wild guess but I'd bet that Ilovepool bought trhe cue as new and never rolled it .

Buyer is always right just give the man his $275 and save your rep.

You can resell the cue here or on EBAY.

JMO

Good Luck to all!

? Who doesn't wrap a cue in bubble wrap when they ship. That's just asking for trouble!
 
The conversation you posted, ilovepool says the very same what matt_24 posted so that hardly means anything to me.

As for the refund: I have got no ITrader or whatever but I do deal with cues here, locally. I know that I would and I do anything for the buyer as long as I am treated as a partner and not like someone doing a favor. And I also know that I would surely refund anyone, no matter what the price is - because there hardly is the money (that is reasonable and possible to come across) that would worth hurting my reputation.

Literally everyone knows me to some extent countrywide - it's no big deal as there are not much pool players and it's a small country - and I do know that as fast as my good rep. and my name spread and got known a bad news could spread also.

I have got nothing to do with neither of you (nor Matt_24 nor ilovepool) and I'm not a judge or something, BUT my honest opinion is that refundung Matt would be the right choice -- considering that matt mentioned the mistakes made with the shipping (packaging).
 
just out of curiosity what pin dies it have. does it roll straight apart but bobble when together?

i have fixed a few sledgehammers with bent pins bc mike used a soft pin in some

maybe a simpler solution in the end
 
One thing I noticed in ilovepool's post,

NO mention of how the cue was shipped...??

Was the cue shipped loose in a box?

Personally, I wouldn't ship a $10 cue loose in a box, and certainly not a "like new" cue that someone just gave me $275 for.
 
First off, let me mention my background. I do know Ilove pool personally and I am friends with him. Two, I know the cue in question very well. I had the said cue in my hands personally at the Derby. The cue was in like new condition. He had only used it a few times since he purchased it off of ebay. He received the cue Dec. 15th. For reasons I am not going to mention here, he is getting out of playing pool and is selling all of his pool related stuff. Third, I am impartial to this whole fiasco and am only stating what I know.

When I saw the cue at the Derby the first weekend of January (the 4th to be exact), it was in like new condition. I say like new, because he had used it a couple times. I will also say, that it rolled straight, as straight as a new sledgehammer can roll. I will also add that the quality of a brand new sledgehammer of this era is not made with the best of quality and workmanship in mind. In my opinion, they are second rate made cues in every regard, from quality of materials to workmanship. I used to own own, so I should know.

Anyway, I think the seller should have thoroughly inspected the cue for any damage or warpage for a multitude of reasons, one being damage during shipping. Sure, he should have packaged it better, but I don't think the shipping is the problem here. To not inspect the cue as soon as you get it, only leads to problems down the road. To leave positive feedback, then a week or so later come back and say its warped, how is the seller supposed to respond? How does the seller know you didn't pull a double switch on the shafts (been tried on me, btw) to get a good one. How does the seller know how you treated the cue after you received it?

To use your transactions and feedback as rep for your character means nothing to me. Sure it makes you look good, but even the most trustworthy, model citizens make mistakes or do something wrong in life. I have been burned by people who had stellar feedback and were "great" people. I'm not saying you (buyer) did anything wrong or are misrepresenting what you have before you or that you are trynig to pull something. Also, you say you are not going to make this a public fiasco, but you make a post with the title NEGATIVE! NEGATIVE! NEGATIVE!...sounds like you changed your mind.:)

In closing, I think you errored in not fully inspecting the cue. If you would have mentioned the warped shaft as soon as you received it, then you would be entitled to a refund. To mention it a week or so later, you should not get a refund. Maybe the shaft is warped now for some reason...possibly due to humidity changes or how you did or did not treat it. Wood moves! Period! It kills me when people on here get so anal and nittish about a cue HAS to be DEAD straight, especially break cues. All the stress from breaking will surely make a shaft roll something other than dead straight over continued use. A cue could be dead straight one day and have a roll the next day. The day after that, it could be straight again. That is the life of wood.

Bash me all you want. I am just stating what I know to be true from what I have seen.

Just my 2 cents.

Kelly
 
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Not judging either of you here, BUT...

Every shaft I have ever seen warp, was straight when I got it.

Case in point...Got a cue about two weeks ago. When it arrived, the very first thing I did was put it together and roll it. I do this with every new or used cue I buy. The cue rolled perfect.

After hitting a few balls, I left it laying on the table for the night and most of the next day(Climate controlled environment and all that) by the next evening, the shaft had a slight roll that got worse over the next few days.

The cue maker is replacing it, but I did have to send it to him for inspection first, which I thought was very fair since he doesn't know me.

Right, wrong or indefferent...

The $275.00 probably isn't worth the thunder this might cause.

Just keep in mind that most folks buy the seller as much as what seller is selling and this being aired out in public could sting a little.

I always try to remember that I can be a good, honest person 99% of my life and it will be that other 1% that will get remembered if I don't work my butt of to make right what went wrong.

Just my two cents. Good luck to both of you. I am sure you are both honest and respected people. We all have deals that don't got just right at times.
 
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????

I have dealt with Levi on a couple of transactions and have nothing but good things to say about my dealings with him. I am completely in agreement about the fact that you should never post positive feedback for something you haven"t inspected. I personally think if Mr. Gulyassy is making a new shaft that maybe you should just mark it up as a lesson. I feel for your situation, but the whole wait a week after you posted positive feedback thing gets me.

Richard
 
I shipped the Cue USPS with News Paper surrounding the cue. It wasn't just in there by itself in the box.
 
Isn't the shaft one of the laminated shafts by Sledgehammer (I know that my Sledgehammer has a laminated shaft)? If it is, I would guess it may need a bit more time than a week to really warp.

I do know Matt and can say that he is an honest person as well. There has to be a way to work this out so that both parties can walk away happy with the situation.
 
Is it a Sledgehammer II (the McDermott version)? If so it has a lifetime warranty. I would contact Gullyassy and seek his help and advice.

Denny
 
Please!!!

Who cares........ There is not hardly a perfect straight shaft on the planet!! Bender himself agrees with this point.. SledgeHammer, 200.00 break cue.. That is in no way going to ever affect the break. But, not happy with the purchase.. 1 week is to long, 2 days mabye but not a week. Resell it or enjoy. A little on the nit side IMO..
 
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ilovepool said:
First off before you go bashing people on this forum you need to think about what you write. I just bought this cue on Ebay form 225 brand new. Left feedback for that individaul because the cue was new! I then decide to sell the cue, because I was getting out of pool. I get 275 shipped for the cue. Ship it out, and within 3 days get positive feedback. Then a week later you get in contact with me saying the shaft is warped? I sent the cue out, and it was in prestine condition. You can "bash" me on this deal if you want, but I did nothing wrong. The thing that really gets me is how someone can leave a positive feedback, then go back and try to take it back? I get a public postive feedback on my ITrader, now you're saying that I did something wrong? I would like to imply that I'm getting lied to since, you left positve feedback before you made this whole ordeal. I don't rip people off either. I have a 200 rating on Ebay, and 5 on here. I make honest deals, and try to sell something if I decide to get rid of it. Just here is the converstation we had through messages.

Matt_24:The shaft is warped on this sledgehammer
ilovepool: Warped? The cue was straght when it left me. Also a week and ahalf ago, you left me positive feedback, stating I was a good seller. Not sure what your looking for?
Matt_24 I did leave a positive feedback and I won't take it back. That was my fault for doing so before rolling the cue. But - I finally had a chance to use the cue, and roll it and it is extremely warped. You must admit your packing had a lot to be desired. No bubble wrap at all around the cue, just placed in a box.
So, I paid $275 for a sledge w/ a warped shaft. I have a long, excellent history on here and I don't get into the forum war games (unless someone ripped me off for thousands), so I'll just leave it up to your integrity to make the call on what to do
ilovepool: From my perspective, the cue was new, and straight when I sent it too. I have a good feedback on here and Ebay. I don't rip people off either. My integrity has nothing to do with it. I know that I shipped a good cue, and now I'm "accused" of sending a warped shaft? I wouldn't do that
Matt_24Well, I'm telling you the shaft is warped. I have always sold by the motto, "the customer is always right". That is why my reputation on here is excellent. I myself have had two incidents where I sent a cue out, thinking it was dead straight (one with TATE and one with NINE BALL), and they reported back it was warped.
I always gave total refunds "no questions asked". I'm telling you I'm not satisfied. It is your call to either ignore it, or do what is right
ilovepool:I'm ignoring it, becuase I know I sent a straight cue. It would be different if you wouldn't have left feedback for me, then a week later saying its warped
Matt_24That is your choice, which you'll have to live with.
ilovepool: will "live" with it fine. Thanks for the purchase.
Levi
Click to expand...

Levi your credibility is worth more than the trouble this going to cause you. When you are sell something, you are completely responsible for the sale, no matter if feedback in I-trader is left or not. The time frame when you were contacted is not unreasonable at all, the only problem was that the buyer left feedback before he completely checked the item. During this time of year cues do not warp in shipment, this only occurs during the summer when the it is really hot. I think as others have said that you did not check the cue properly yourself, or that it was warped and you were aware of it, which I hope is not true. Either way it really doesn't matter, the seller is always responsible for what they sell, and the buyer can return an item within a reasonable amount of time(maybe two weeks under normal circumstances). By you refusing to except the cue back, and by not offering to resolve this issue before it came across this board, and by your own words you are wrong.

Recently, I sold some Moori tips to a fellow AZ member (AZ9BALLER). Around five days after our transaction he contacted me and told me that the tips sent were hard not medium, as he had specifically requested. Two of the tips were already glued on for repairs he was doing, and he wanted to know what we could do to correct the problem. Now it would have been very easy for me too say well, I would be glad to sell you some additional tips sorry for the mistake. However, I made the mistake, and in my opinion I have to trust what the buyer is saying unless I can prove without a doubt that he is not being truthful.
I gave the buyer a call and discussed the situation with him, and by having good communication we resolved the issue in a manner that we both could live with. He ended up getting four additional Moori tips (medium this time) and only paying for two, in addition I sent him a number of other tips I sell as samples for him to try, for his trouble. In this case, feedback had also already been completed by us both, but is that an excuse to not honor what we have sold!!!!

You made a mistake, no one if perfect, however, all we have when we are born into this life is a reputation that can be built in a positive or negative manner. It is our choice, and completely done by the decisions we make during our life. However, when we chose to act in a manner that may appear to be dishonest our worlds start becoming smaller and smaller.

If I were you I would correct this situation, your reputation is more valuable. Sometimes, when we decide to wheel and deal we lose, and a honest man is certain that in the long run things will even out.

Good luck
 
I checked the cue, and it was not warped! Therefore there will be NO refund. People can think what they want, or say what they want. I know that when I shipped the cue out, it was straight. Therefore the deal was complete in my eyes. If someone wants to look negative for this, then so be it. I have a reputable reputation, and I feel this shouldn't harm it. I've sold 3 sledgehammers on here with no problem! So those of you who think this is bad, please don't buy from me in the future. Those of you who see where I'm coming from feel free to buy from an honest seller.
 
? Who doesn't wrap a cue in bubble wrap when they ship. That's just asking for trouble![/QUOTE]

Anyone in here should have seen the package Matt (lenoxmjs) used for the Capone i bought from him... PROFICIENT ONE!... So the cue travelled the globe to come to me straight as an arrow... People that work in postal services and airports usually they throw packages like sacks of potatoes!! Warps on cues are piece of cake by this handling...
 
gutshot said:
AZ9BALLER
For reasons I am not going to mention here, he is getting out of playing pool and is selling all of his pool related stuff. Third, I am impartial to this whole fiasco and am only stating what I know.

When I saw the cue at the Derby the first weekend of January (the 4th to be exact), it was in like new condition. I say like new, because he had used it a couple times. I will also say, that it rolled straight, as straight as a new sledgehammer can roll. I will also add that the quality of a brand new sledgehammer of this era is not made with the best of quality and workmanship in mind. In my opinion, they are second rate made cues in every regard, from quality of materials to workmanship. I used to own own, so I should know.

Anyway, I think the seller should have thoroughly inspected the cue for any damage or warpage for a multitude of reasons, one being damage during shipping. Sure, he should have packaged it better, but I don't think the shipping is the problem here. To not inspect the cue as soon as you get it, only leads to problems down the road. To leave positive feedback, then a week or so later come back and say its warped, how is the seller supposed to respond? How does the seller know you didn't pull a double switch on the shafts (been tried on me, btw) to get a good one. How does the seller know how you treated the cue after you received it?

To use your transactions and feedback as rep for your character means nothing to me. Sure it makes you look good, but even the most trustworthy, model citizens make mistakes or do something wrong in life. I have been burned by people who had stellar feedback and were "great" people. I'm not saying you (buyer) did anything wrong or are misrepresenting what you have before you or that you are trynig to pull something. Also, you say you are not going to make this a public fiasco, but you make a post with the title NEGATIVE! NEGATIVE! NEGATIVE!...sounds like you changed your mind.:)

In closing, I think you errored in not fully inspecting the cue. If you would have mentioned the warped shaft as soon as you received it, then you would be entitled to a refund. To mention it a week or so later, you should not get a refund. Maybe the shaft is warped now for some reason...possibly due to humidity changes or how you did or did not treat it. Wood moves! Period! It kills me when people on here get so anal and nittish about a cue HAS to be DEAD straight, especially break cues. All the stress from breaking will surely make a shaft roll something other than dead straight over continued use. A cue could be dead straight one day and have a roll the next day. The day after that, it could be straight again. That is the life of wood.

Bash me all you want. I am just stating what I know to be true from what I have seen.

Just my 2 cents.

Kelly
Click to expand...

Kelly your statements are very straight farword, you say that the cue was perfect in every way, and that you rolled it and it was perfectly straight, (When I saw the cue at the Derby the first weekend of January (the 4th to be exact), it was in like new condition. I say like new, because he had used it a couple times. I will also say, that it rolled straight, as straight as a new sledgehammer can roll. I will also add that the quality of a brand new sledgehammer of this era is not made with the best of quality and workmanship in mind. In my opinion, they are second rate made cues in every regard, from quality of materials to workmanship. I used to own own, so I should know.)

My question is why did you so completely check out this cue? Did you plan on buying it yourself?

thanks
 
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