~~~ I'm lookin for a Murray Tucker cue ~~~

So, let me get this straight. Murray was not happy with the finish on the cue after taking a second look at it and did not want to send out a product that was not up to his standards. He then refunded your money telling you that when it was done, he would ship it to you and you could pay him for the cue after you received it. That seems fair enough to me but apparently I am rational.

I have spoken with Murray multiple times in the last 10 years and he has never been anything but a stand up guy and honest about what is going on. He stands behind his work and is a perfectionist. His wife, children and mother take precedent over everything else AND he has a company to run. Life happens and other things get in the way and pushed to the back burner.

Making cues is a hobby for him and he is damn good at it. He does not charge a premium for the cues he makes and they play better than a lot of other cues out there. He does it for the love of building the cues.

I have had a hobby of restoring vintage audio gear and building custom rat rods for almost 20 years. There has been more times than I can count where I restored a piece of audio gear for someone that would sound great to 98% of the population but did not sound right to me, so I would do a complete tear down and rebuild it at my own expense. Same thing with the cars. If I finished a motor or body work on it and I came back a day or 2 later and found something I didn't like about it, I'd start to redo it.

Back to the subject of Murray. There is nothing funny about a cue maker asking for payment on a cue right before a cue is finished. I have a lot of money tied up in cues that I won't see for a year or two from several of the top cue makers in the country. That is business. If Murray says he is going to do something, he WILL do it. It may not be on your time line, but he will get it done.

If you aren't happy with what happened, I can completely understand but it seems like you and Murray had already worked things out with the refund. I am really struggling with why you felt the need to come on here and flame him for no reason.

"Don't get so busy making a living that you forget to make a life."
 
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I take 100% responsibilty for not getting the cue resprayed on time. Totaly understandable that you were not happy with the deal. I sent the refund for two reasons. First is because I read too many stories on here about cuemakes keeping money and not delivering a cue and second because it would give you a chance to make sure you were happy with the way it came out before paying.

Up until some issues that came up in my life right after the expo I was sending you regular emails and progress updates and pictures. I think we exchanged like 36 emails durring the course of the build. Unfortunatly I have not been able to do that lately. Look at how many times I have posted here or anywhere else since the middle of March. You won't find much.

My best may not have been good enough but at no point did I lie.

Trav D said:
Wow, upset that I think you lied. You definitely shouldn't be upset at that. Take responsibility for your own actions for this one Murray. When we spoke on the phone (me having to make the effort) 2 weeks after the SBE on Thursday, you told me that the cue had a spot etc and I said no problem at all. You then said you would get pictures to me the next day of the damage/progress and it would ship out that Monday. I said no problem that sounds great. With no email or anything in the mail a week and a half later, I had to call you again to ask what the deal was. You then told me that it had only 2 hours of shop time and it would be the first thing that gets done and you would keep me updated. Then there was the 4 or so weeks that went by even after that where I just cancelled my order on the sneaky blank after hearing nada from you again. Do you see why I would think everything you have said from the refund on was lies? No communication for 2 months on something you said was only 2 hours of work and that you told me would ship a month and a half ago. I never called not once since last year when I ordered the cue from you and am very, very patient. It also seems strange that you wanted my money when the cue was about to be sprayed and then you have only a touch up to do which should be less work and you are refunding my money. The p*** poor communication is the reason I feel this way. When I tell someone I am going to do something I try to do so or at least have the courtesy to communicate and let them know the reason why I am not going to do so, definitely something you should consider in the future. I am not mad at you, just look back and do the old switch the shoes and tell me how you would feel and you should be able to see the reason I feel this way even with the business, kids, hobbies, etc. Most all of us have these and still can do what they say they are going to do. Free bump you Vermirre.
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My point was refunding the money when he had less work to do this time than when he originally asked for the money.
mhilton777 said:
So, let me get this straight. Murray was not happy with the finish on the cue after taking a second look at it and did not want to send out a product that was not up to his standards. He then refunded your money telling you that when it was done, he would ship it to you and you could pay him for the cue after you received it. That seems fair enough to me but apparently I am rational.

I have spoken with Murray multiple times in the last 10 years and he has never been anything but a stand up guy and honest about what is going on. He stands behind his work and is a perfectionist. His wife, children and mother take precedent over everything else AND he has a company to run. Life happens and other things get in the way and pushed to the back burner.

Making cues is a hobby for him and he is damn good at it. He does not charge a premium for the cues he makes and they play better than a lot of other cues out there. He does it for the love of building the cues.

I have had a hobby of restoring vintage audio gear and building custom rat rods for almost 20 years. There has been more times than I can count where I restored a piece of audio gear for someone that would sound great to 98% of the population but did not sound right to me, so I would do a complete tear down and rebuild it at my own expense. Same thing with the cars. If I finished a motor or body work on it and I came back a day or 2 later and found something I didn't like about it, I'd start to redo it.

Back to the subject of Murray. There is nothing funny about a cue maker asking for payment on a cue right before a cue is finished. I have a lot of money tied up in cues that I won't see for a year or two from several of the top cue makers in the country. That is business. If Murray says he is going to do something, he WILL do it. It may not be on your time line, but he will get it done.

If you aren't happy with what happened, I can completely understand but it seems like you and Murray had already worked things out with the refund. I am really struggling with why you felt the need to come on here and flame him for no reason.

"Don't get so busy making a living that you forget to make a life."
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Murray Tucker said:
I take 100% responsibilty for not getting the cue resprayed on time. Totaly understandable that you were not happy with the deal. I sent the refund for two reasons. First is because I read too many stories on here about cuemakes keeping money and not delivering a cue and second because it would give you a chance to make sure you were happy with the way it came out before paying.

Up until some issues that came up in my life right after the expo I was sending you regular emails and progress updates and pictures. I think we exchanged like 36 emails durring the course of the build. Unfortunatly I have not been able to do that lately. Look at how many times I have posted here or anywhere else since the middle of March. You won't find much.

My best may not have been good enough but at no point did I lie.
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No hard feelings I hope everything works out with any problems you have. I just hope u can see why I felt the way I did. I am easy. I could have waited 5 years just telling me something and then not following up u can't help but feel u are getting a run around. I am done on the subject, take care man, Trav.
 
I hope you find a nice one!

Back to the original topic, I hope you find a nice one out there. The ones I've seen have all looked great. I've heard they are great players not just good lookers. Maybe after you find yours, I'll search one out for myself!
Good luck,
Dan Z
 
it's just a thing that everybody can tolerate.....both party is a gentleman.....bump ...for verwiree...


by the way...i'm also looking for a Murray Tucker cue....a hope stlye with 5/16 x 14 stainless steel joint...full splice...offcourse i'm the second ....verwiree is the priority...
 
sengkun108 said:
it's just a thing that everybody can tolerate.....both party is a gentleman.....bump ...for verwiree...


by the way...i'm also looking for a Murray Tucker cue....a hope stlye with 5/16 x 14 stainless steel joint...full splice...offcourse i'm the second ....verwiree is the priority...
Click to expand...
Hope style...that is the kind of Tucker I have!
 
Let's get this thread back on track after Trav derailed it with an insanely stupid interjection that stemmed from him jumping to the WRONG conclusions.

Bump for verwiree.
 
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