Kevin Varney news....

Peer said:
I guess almost most of us must have had family disasters in our lives, (at least I certainly have gone thru my share). Yet, I can not understand why Kevin, who apparently have put himself in some deep yogurt, use family issues as an excuse for not returning the deposits to the people he so obviously has broken a contract with. I don't get it.

To make this matter worse, his "God will allow" post was almost like a copy & paste from what he posted a few months ago... which again resembled yet a previous post of his.

-- peer

Tap Tap Tap
 
Rocket354 said:
I paid by paypal. I'll look into seeing if it's not too late to file a claim. I guess I always assumed it was, but now I don't know why I thought that. I mean they have to have a time limit, I assume, or else people could just start requesting money from years ago just because. But I'll check it out.

He did promise me 90 days. I have the PM to prove it. Thankfully, my wait has been shorter than some people who've chimed in--I couldn't imagine sitting by quietly waiting for a year or more. My initial estimated date was early Feb, my initial promised date was early March.

My issue stems from the fact that I wanted a nice J/B cue in time for Nationals coming up in barely more than a week. KV knew this and even promised that I would have it in plenty of time to practice with it before nationals (again, I have the PM to prove this). I don't consider a week to be plenty of time to practice, but hey, people's definitions differ.

I think if a cuemaker says something along the lines of "well, it should be 3-6 months or so; I can't promise anything but I'll try my best" then it takes longer, fine. Hopefully he meets those estimates normally, but shit happens. If a cuemaker says "I'll have it ready to ship 90 days or less" that's a promise, and at the end of that 90th day, the contract is broken and the customer has the right to demand a refund or continue to wait, hopefully with accurate information from the cuemaker. I gave KV some leeway, but now almost two months later with two more estimated dates passed, and no communication, I just want out. I'd like to short-circuit this process before it gets to 8 months or a year or whatever.

edit: just looked it up one has to file a claim with paypal within 45 days of the payment, so I'm out of luck there

you think about small claims court?
 
Varney Cues said:
Hello everyone. I have a few issues I'd like to address but I'll try to be brief as possible. As I'm sure most of you have read lately there is a certain small group of members that are trying to run me off of AZ. Manwon has been bragging to others that he'll personally make it impossible for me so that my days here are numbered. He's really tried....any time my name is mentioned or when someone has one of my cues for sell, he jumps right in with his fabricated BS or even pm's potential buyers, doing his best to ruin my name. Well I have news for Manwon and his buddies....I AM NOT GOING ANYWHERE!!! I will not be dragged into a thread where he hopes to antagonize me into threatening his life, thus resulting in my getting banned from AZ. I simply will NOT, nor do I have the time, to participate in his child like foolishness. I have promised the mods that I will behave & not get involved....thats exactly what I'm going to do. Manwon's intent is clear for anyone who wants to search the history....he's attacked me from my day one here. I've never met the man nor had dealings with him so if I had to wager why...I'd guess he's just jealous that a new cuemaker showed up a few years ago and started selling cues that became high in demand. AZ is a tough go for most new cuemakers and when one becomes successful then I guess those not so popular then get upset. Like I said...its all right there in the AZ history if anyone would like to search my early days here.
Now let me try to answer a few questions that are floating out there. Just a couple of weeks ago I posted that I have stopped taking orders so as to be able to work 100% on my past due cues. Yes my pc crashed so I don't have one in my shop any longer, although I will have it correctly repaired shortly. I still will not be on AZ everyday as I'm trying to spend as much possible time working in the shop. Would you rather have me spending time here or building cues?
As for me playing in a tourney this weekend...YES I DID...and what a horrid crime that was. It was a charity event that makes money for the Haywood Co. association for retarded citizens. Its a long running annual event that I've played in for the last 10+ years....and my entry fee was paid months ago. As for selling cues there...yes I did that too....but they simply were not mine. I went to the event with a friend of mine who is a bit of a collector. I believe he sold more than 12 cues...3 of which where Varney's. I sold no ones ordered cues as Manwon & his posse would like you to believe. So if you walked by the dealer table and saw Varney's for sale or saw me showing off a cue, now you know the reason why.
I really grow tired of posting my personal & private life on this public forum. Yes my Grandmother had a heart attack last week so I was unavailable for the most part. I should not have to post personal info but in the past I have just trying to keep customers informed....only to see some members make comments that should not be allowed. So basically it
boils down to a small group doesn't care if I have a child, my wife's brother is killed, I'm in the hospital, or if my Grandmother is ill.............many believe I should NOT have a family life...they'd rather have me in the shop working 6am until 3am. Well I've done that & thats what gets you put in the hospital.
So to sum up....EVERYONE WILL GET THERE CUES....PERIOD!!! Yes as everyone knows I am running very much behind but I will indeed be caught up...and I mean sooner rather than later. I will over the next few days try to answer my emails & pm's...relax if you haven't heard from me...I will get to you. Every few days I will post pics of members delivered cues in the Gallery for all to see. And I'll try to name a few names on the short list. Everyones cues are started and many are very near completetion. I would like to thank my patient customers....you will be rewarded with an awesome cue. For others....the squeaky wheel doesn't get the grease...not in cuemaking. I try to keep the cues in order as best as possible instead of working on whomever is complaining the most....as many cuemakers do.
Below is a pic of a recently delievered cue....more pics in the Gallery. I'll also have Chenz's new Varney pics posted in the Gallery this evening too & Vinny I'll pm the tracking info shortly. Cajunbarboxplyr's cue is next & I'll have pics of it tomorrow. The short list after that is BuckeyeJim & Nibrobus. Each time I post pics I'll try to give a short update as to who is next.
Thank you to all my loyal supporters & previous customers. I sincerely apologize for falling behind but I will get this corrected shortly and all cues will be delivered. There are several hundred happy Varney owners and the list grows daily. Like I said in my previous thread....I haven't gone anywhere...just spending as much time as possible in the shop....building quality cues as fast as the wood, family, and God will allow.
Thank you!
Kevin Varney
Varney Custom Cues

edited to change to a smaller pic as per request...more pics of the cue in the Gallery section.:)

Kevin,

When you own and run your own business, especially when the business rides on your reputation, you can't afford to let personal issues, no matter how compelling or tragic, ruin it.

Just remember that taking care of your business means you are taking care of your family and yourself.

You have a lot of people cutting you slack here - so just don't let them down.

Chris

Ps. I have great hope that you'll bang out these cues and all will be well again in Varney-ville!
 
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TATE said:
Kevin,

When you own and run your own business, especially when the business rides on your reputation, you can't afford to let personal issues, no matter how compelling or tragic, ruin it.

Just remember that taking care of your business means you are taking care of your family and yourself.

You have a lot of people cutting you slack here - so just don't let them down.

Chris

Ps. I have faith you'll bang out these cues and all will be well again in Varney-ville!


good post , but unfortunately while some of the folks cutting some slack , you got the other crowd doing what they do worst lol. it is all good in the neighborhood .
 
Obvously there are people on both sides of the fence. There are those that are willing to give KV slack and those that are not. Is anybody wrong for this?
 
TATE said:
Kevin,

When you own and run your own business, especially when the business rides on your reputation, you can't afford to let personal issues, no matter how compelling or tragic, ruin it.

Just remember that taking care of your business means you are taking care of your family and yourself.

You have a lot of people cutting you slack here - so just don't let them down.

Chris

Ps. I have great hope that you'll bang out these cues and all will be well again in Varney-ville![/QUOTE]


VARNEY will survive these turbulent times however ,IMHO, the days of securing significant deposits or prepayment for basically "stock" cues from site members are numbered.

TIME WILL TELL
 
ribdoner said:
VARNEY will survive these turbulent times however ,IMHO, the days of securing significant deposits or prepayment for basically "stock" cues from site members are numbered.

TIME WILL TELL

I agree. I doubt not many would pay him up front anymore. The guy might not be my favorite on the boards right now but I do hope he gets his life in order and can provide quality cues to his customers that have paid. Alot of guys on the boards have legitimate gripes about having to wait months upon months with a promised 90 day or less wait. I'd even give the dude good rep if the customers would get on here and say they got their cue or refunds back. We all have family issues, and health issues and yes they should come first IMO, but all it takes is just a few minutes to tell your waiting list what the deal is. If my cuemaker had a stroke tomorrow I wouldnt expect my cue for a long time and would understand, but I know that he would email or call me and tell me that happend. COMMUNICATION, COMMUNICATION, COMMUNICATION.
 
VARNEY will survive these turbulent times however ,IMHO, the days of securing significant deposits or prepayment for basically "stock" cues from site members are numbered.

I'd guess that number is zero RD.

I like the guy and he has done some work for me in the past (way back when he pulled repair work outta Mothers).....

I wish him the best and I hope he pulls through,but I wouldn't give him money for promised goods right now,why would anyone?
 
hoosier_cues said:
Obvously there are people on both sides of the fence. There are those that are willing to give KV slack and those that are not. Is anybody wrong for this?

I think what most are so upset about is the lack of communication on his part. All he is giving is excuses and blaming his mistakes on others. To top it all of he shows no intent of changing his ways. Which at this point is extremely childish.
Giving those people who want their money back and apologizing for his mistakes is the only chance he has to save face. Getting out the cues 6 months late does nothing to help his reputation
 
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