My experience with Fed Ex shipping
- Thread starter SSP
- Start date
So, did you actually take the package to a Fed Ex agent? Or did you do the on line thing where you print the lable and drop off?
If you would have shipped using the triangular tube, there wouldn't have been an extra charge. They charge extra for round tunes because they roll around and can mess with the automated package sorting belts.
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Well, I got burnt the same way you did at Fed Ex- I went there, bought a MAILING TUBE, to use for a cue that I was selling, the guy at Fed Ex store never told me that there is now a big surcharge for mailing tubes at Fed Ex- not until cue was sold, packed, and at the Fed Ex office to pay did I see the big surcharge- had to eat it- cue had to be shipped at that point- live and learn!
Also got burnt at USPS shipping a cue when I arrived at the PO several months ago only to learn of their new surcharges on any length shipment over 18 inches- of course my cue box was 36 inches and got hit by USPS for a surcharge on that cue as well- live and learn AGAIN!
Now we know- USPS will surcharge cue/case shipments----- Fed Ex will surcharge cues in tube mailers, and, I believe Fed EX has a surcharge for boxes over 38 inches in length, I found this out last minute and cut down a box by one inch, mailing an Aramith cue and ball set case, and it saved me about $20 in shipping cost.
I still find Fed EX to be way superior to the USPS in tracking info, time to deliver, and safety/security.
IT is, however, completely irresponsible for Fed EX to be selling shipping tubes at their stores and NOT tell anyone purchasing that there is a surcharge for using one- there should be a sign at the point of sale rack where the shipping tubes are located in the store. The same goes for the USPS with their triangular mailing tubes that exceed 18 inches in length - no disclosure at the PO where the triangular boxes are available nor on their website at the point of order for the larger triangular boxes.
ONE way around ALL of this for shipping cues is to place a hard round tube INSIDE a free USPS 36 inch triangular box AND use FED EX to ship- FED EX accepts USPS triangular boxes ( which are free from USPS) at no surcharge to FED EX Ground residential rates. This is why I now do for cue shipments.
Also got burnt at USPS shipping a cue when I arrived at the PO several months ago only to learn of their new surcharges on any length shipment over 18 inches- of course my cue box was 36 inches and got hit by USPS for a surcharge on that cue as well- live and learn AGAIN!
Now we know- USPS will surcharge cue/case shipments----- Fed Ex will surcharge cues in tube mailers, and, I believe Fed EX has a surcharge for boxes over 38 inches in length, I found this out last minute and cut down a box by one inch, mailing an Aramith cue and ball set case, and it saved me about $20 in shipping cost.
I still find Fed EX to be way superior to the USPS in tracking info, time to deliver, and safety/security.
IT is, however, completely irresponsible for Fed EX to be selling shipping tubes at their stores and NOT tell anyone purchasing that there is a surcharge for using one- there should be a sign at the point of sale rack where the shipping tubes are located in the store. The same goes for the USPS with their triangular mailing tubes that exceed 18 inches in length - no disclosure at the PO where the triangular boxes are available nor on their website at the point of order for the larger triangular boxes.
ONE way around ALL of this for shipping cues is to place a hard round tube INSIDE a free USPS 36 inch triangular box AND use FED EX to ship- FED EX accepts USPS triangular boxes ( which are free from USPS) at no surcharge to FED EX Ground residential rates. This is why I now do for cue shipments.
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My bank charges $7.50 for the card, I thought they would have replaced for free as well, must be made of environmentally friendly plastic instead of the polluting plastic.How has no one asked yet why 7.50 for a new card?
I went to a FedEx location, the person there weighed and measured my package and gave me a quote, If I had been informed about the charge or been told about using a triangle tube I would have used one, when your car is in the shop and you are given an estimate they cannot add to the cost of repair without informing you......Why does FedEx get to do that when THEIR agent quoted me the price?
I used to have accounts in all of the shippers...DHL UPS Fedex. Closed them all because of after the fact surcharges.
I occasionally use USPS off their site but 99% of the time use a third party shipper with much better end results in the payment dept.
Pirate ship is hard to beat. Easy ship is good second choice.
Word of caution..........NEVER, EVER ship a cue in a round tube.
I occasionally use USPS off their site but 99% of the time use a third party shipper with much better end results in the payment dept.
Pirate ship is hard to beat. Easy ship is good second choice.
Word of caution..........NEVER, EVER ship a cue in a round tube.
Thanks man, I am just selling off some cues I no longer use.
thank you
problem is they can ruin your credit score, I wonder if I can sue in small claims court?
I was a mechanic for 25 yrs, if you need to do additional work you MUST get permission from the customer FIRST, we would write the time and date of the phone call on the invoice so if the customer said we "never called" we could match it to their phone records
As usual I got some great advice here, my main objective was to make people who are soon shipping a cue or cue case ect. aware of what FedEx will do to you, all of you who responded gave me some insight as well as all who have read this thread, we should be talking pool instead of figuring out how not to be burned by a multi-million dollar company, I find no fault in them being successful, I do find fault if they are doing it by being deceitful to my pool play brothers, Thanks again to all
Shit, fed ex is nothin-trouble.
Try to argue with your insurance company about your benefits.
Sir, you will recall you agreed to these terms...and paid us too.
Sorry to appear unsupportive, it is better for all when everyone understands their rights and responsibilities.
Try to argue with your insurance company about your benefits.
Sir, you will recall you agreed to these terms...and paid us too.
Sorry to appear unsupportive, it is better for all when everyone understands their rights and responsibilities.
It's a bit hard when you mailed the thing and it's going through their system to just send it back to you for insufficient postage, especially if they specify they can add the charge on in the details of the service. The got permission when you sent the item agreeing to their terms. Yes it's very hard to find and read every single * and addendum and link they have, but it's there, in a very legal way. I would bet when you purchased the shipping label all the info about possible extra costs was there to be looked at.
That counter person is just a dude making $12.50 an hour waiting to go smoke a bone at lunch. Very likely the place was a franchise type thing, and they just did not know everything about the shipping details or happened to miss it that time. It's not the end of the world like a doctor operating on the wrong arm or someone cutting your break line when changing oil. Find me a work place that is 100% correct all the time that is in a non-critical field. Let's not be Karens here and sue the supermarket because they gave you 40 grapes instead of 43 or mushed your bread a bit. This has absolutely nothing to do with FedEx the overall company or how they do business but with a single person making an error in the exact form of the package and details about the shipping.
I don't use FedEx myself because they tend to be the priciest option, not because they are sneaky and try to cheat people LOL My work uses them pretty much exclusively and I have talked to many of their delivery people, who have made great accommodations for us when asked nicely, even talking about packages they noticed for our business going to some other place or sitting in their shipping centers, which helped us find several missing items worth many thousands of dollars and got them to the area on time.
If I stopped using a product or service because of a bad review I don't think any of us would be using anything at all. Even Lexus, Toyota, Apple, etc.. have bad reviews all the time even though they have very solid reputations, or in the case of Apple not so solid reputations.
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So, Mr. Lawyer, what are his rights when FedEx charges him extra after quoting a price and he pays for it?
That's the reality there:
People are the weak link, always and everywhere and by all measures.
I'll refer you to the abreemeny haphcot.
Lol. I'm leaving that.
It was supposed to say:
I'll refer you to the signed agreement.
It was supposed to say:
I'll refer you to the signed agreement.
Ah, yes, the Great Wall of Text that no one reads.