Bassel, let me make this simple. You are selling machines to people who believe you when you tell them how much better your machines are than the competition, and cheaper. You do this knowing that the machines have troubles. You bought inventory, have a stock, and are selling it even though you know it's defective. You don't disclose any of this knowledge before the sale, only admit that there's a problem when confronted about it. And in the public forum, you attempt to totally squeeze out of it by turning things around & actually revert to blaming your customers & insulting their intelligence. I called a spade a spade. It is what it is.
Now you gotta wonder why I even care, why I even bother posting in threads like this. Well, it shouldn't be a surprise to you, no matter how baffled you appear to be. Who were you calling for advice & help when you had no clue? Who took the time to explain things to you via phone calls? I even seriously considered buying a machine, as i'm sure you recall. Over the span of designing it, I was keeping up with your crash test dummy, Tony. I was monitoring his comments about his machine. I decided the machines were faulty & needed refinement, and put off buying anything. You offered deals & sales & "don't tell anybody but i'll give you this price". I'm no spring chicken & don't bite on sales pitches. It actually kinda bothered me that after all the help, time, and all the fighting with Brianna in your defense, that you were trying so hard to make me a customer when I was actually being your friend in a world when nobody was your friend. It wasn't until later, when I found out that you knew the machines were having trouble, that I realized that those problems stemmed back to before you were trying to sell me a machine. That means you were trying to sell me a machine when you knew your design had issues. You were trying to make me a crash test dummy, and wanting me to pay for it. But still, I kept quiet. I had heard in private about issues & they all sounded very similar to one another, which tells me that the problems aren't erratic or random, but consistent. So when I see this thread where it's being discussed, I realize that you're still selling faulty equipment without disclosing the faults up front, so I chime in my $.02. I call a spade a spade. So don't act surprised. You know what i'm talking about, even if nobody else does. It's not that I don't like you or wish bad things on you. Not at all. I'm disappointed. I don't know if I screwed up by putting faith into you, or if you're actually a good guy making bad decisions. I don't know. I feel like you're a good dude. But we obviously don't see eye to eye on how to handle your product. You just don't push product that you know is faulty. There's no way around it. It's not even a grey area, not for me. I took it personally, as i'm sure the others do. And I didn't even spend money. Undoubtedly they feel like they were ripped off & lost money. You offend your customers by insulting their intelligence, then offer fixes here in public but they dispute it & say it's totally different on the phone. I can relate to that because you know me via phone conversations yet here in public talk to me like i'm misunderstanding things. You are gonna let your customers, the people who give you money, look like idiots in public so you can save face in hopes of acquiring new customers. That's precisely why i'm not a customer. Good people goof up. It happens. What is done to correct it is what makes the difference.
And your watch dog can go do what dogs do best and go lick himself, instead of wasting time sending me PM's full of insults & ignorance. He needs some suspenders to keep his big boy britches on if he's gonna bark like that.
Eric
I am not sure why you have that opinion of me, at the time that you called, you were the one who asked for a tapering lathe, I gave you a price and never bugged you about it again, and here you say I kept on trying to push a sale on you.
Second
I have no idea who you are referring to that sent you a nasty PM
Third, you keep on mixing up between repair lathes and cue building lathes, I have never had any issues with my repair lathes, the stuff that I was working on improving is the cue building lathe, and I know I did, cause every one who has one is happy with it.
Third
It's funny how you contradict yourself when you said that if the carriage is not properly aligned and lubes it will tend to bind, that a known issue.
If you want to know more about my intensive testing and studies for carriage binding, it will be all explained in the thread for my new carriage, which will be posted soon.
I don't sell defective lathes as you clam, and as for the tapering lathe you asked me for, I was going to give it to you at valley forge last march, but unfortunately I didn't have time to get it ready.
I am tiered of you saying that I sell defective lathe when your only basing this on one person, what about the other 50 customers who bought my lathes, I have already received 7 pm's from my customers telling me to ignore your posts and not bother reply.
Please stop with your assumptions, when non of them has been right so far.
I don't have a bunch of taig parts that I am trying to get rid off, nor am I trying to push out bad machines. And the only reason I claim my machines are better is all based on my customers feedback, I have never bought a Hightower lathe or a unique lathe or a Todd lathe, and I wouldn't discredit any of them, I just post based on my customers feedback.
Finally the dam carriage that taig makes is not defective, it works great on taigs ground steel dovetail, but when used on anodized aluminum it's not that great and much harder to tweak.
Erin please if you have a problem with me personally just say it.
The phone conversation we had was very educational for me, and for that I am thankful, but for you to say that I was trying to push a sale on you is not correct, I even said I wasn't sure how long it would take to build cause I was and still backed upon orders. Eric
I have no beef with you, like I said before, you are entitled to your opinion, but you have gotten the wrong impression about me, I won't try to change your mind, but I will keep doing what I am doing and soon my lathes will change your opinion about me "I hope"
Have a good night.
Regards
