I will also vouch for joerackem, I ordered a jump / break cue from him a short while ago, arrived in the UK around 5 days, and then took another 5 days to get through customs and to my door. Worked out waaaaay cheaper ordering from him then ordering from a UK retailer (who quite often order from the US, pay the duties and then ship to you anyway). If I decide to upgrade my playing cue when I'm flush, I will most likely use them again. Really friendly and helpful, you can tell they're passionate about their business.