My words have been edited, Thanks.
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Boo on this! Proficient is one of the best repair and restoration companies in the pool business. I've had several cues worked on by them, all for reasonable prices and they did excellent and timely work. Their name should not be on this thread!
Brent, I don't know you but I see the situation.
You have a customer who would put a cockroach in the last bite of food only to tell the restaurant he wants it for free.
You gave him all the extras?
Why?
.
Lol.
CD -- how long do typically like to wait for a refund?
If it takes longer than a couple days it's because they don't have the money and very likely never will.
Wrong, Brent said clear as day:
It took a couple days to have the butt shipped back to him.....
.....only THEN... did Hoppe change it up and ask to be refunded.
I don't know Brent Summers, I don't know the OP.
I'm going with Summers on making a clearly legitimate attempt at making it right, and this thread started with out any details. We got Brent's side...... take note:
WE STILL DON'T HAVE OP'S SIDE! Only that he contacted a lawyer, BBB, and all this other stuff. Still didn't post up with his 'facts'...... let it be known in case anyone missed it.
He did, you missed it.
I find it fascinating that people can take sides, some quite strongly, without knowing what really happened here. Brent told his story, but the OP had a lot of additoinal detail that Brent never mentioned.
I would say that the only details we can go on are the ones that both the OP and Brent agree on.
So, there was, indeed, a transaction. Refund was requested and agreed to by seller. Seems the refund is not as fast as the buyer wants.
Brent hasn't refuted any of OP's assertions.
Need more mutually corroborated information.
Agree. Well said.What kind of person goes on the internet to cry and complain? Not a man that’s for sure.
More like a little b!tch. The only reason you put this stuff online is to warn other like people of a person or business that you consider unscrupulous. And you do that once everything is resolved. With FACTS. That is doing everyone a service. It’s just my opinion, and I know many will disagree, but using this or any forum to put pressure on a person is gutless. You should have exhausted all the other options you mentioned before crying here and getting everyone all sitirred up. Buying a 3k cue is like buying artwork. You get what you get and don’t make a fit. If you didn’t know the makers policy on returns before you bought it than shame on you.
And for the record, the match game line was funny as hell.
Looks like Brent Summers block me after reading this: why does everything have to be a fight all I'm asking for is my money back after being lied to and deceived...
Looks like Brent Summers block me after reading this: why does everything have to be a fight all I'm asking for is my money back after being lied to and deceived...
Need to do this on your own. Think you've got a pretty good idea that bringing this here wasn't the greatest move. NO ONE on this forum is going to close this case to anyone's satisfaction.Looks like Brent Summers block me after reading this: why does everything have to be a fight all I'm asking for is my money back after being lied to and deceived...
Poor baby. Need your belly rubbed?