Just had a refreshing experience and wanted to share....
About 3 months ago I bought a GTF case from Roy, paying with a CC. The case was on sale but the card was already charged full price so Roy mailed me a check.
Last week I get a voicemail from Roy.
"Ian, I just was going through some cc records and realized you overpaid for your case, please call me to confirm your mail address and I will mail you a check".
Roy didn't realize I had already been refunded the money and went out of his way to try to send it to me.
Not that I am cynical but in todays world I think very few business people would call to discuss sending out overlooked money.
Ian
About 3 months ago I bought a GTF case from Roy, paying with a CC. The case was on sale but the card was already charged full price so Roy mailed me a check.
Last week I get a voicemail from Roy.
"Ian, I just was going through some cc records and realized you overpaid for your case, please call me to confirm your mail address and I will mail you a check".
Roy didn't realize I had already been refunded the money and went out of his way to try to send it to me.
Not that I am cynical but in todays world I think very few business people would call to discuss sending out overlooked money.
Ian