That's weird, I met Pinegar in person, really nice guy, he is doing cue repair and cue tip work at his local pool room. My tip needs a re-shaped and he did a really good job on it, quick, even explained to me that I got a kind of a hard tip and how to keep it in shape, how to shoot properly to avoid mushrooming... and didn't even want to charge me anything, but I gave him 20 bucks telling him never do anything that you are good at for free
Maybe off the table / out of the match, he has a different personality????