Scott Gracio I want my cue or money back now.

[hang-the-9]

Ah Bishop,

You forget that an agreement like that would really necessitate being an actual business and not some dude out of his basement.

And so, it will never come to pass.

I completely agree with your form and have something similar in my business. I think cue makers should also charge extra for revisions. Most customers are horrible and call 40 times a day with suggestions and changes.

Once a deal is made, it should be formalized and the customer bears their end of that. If they want to modify the order, especially after a form like this is agreed to, there should be a $50 fee, nonrefundable and payable immediately. Otherwise, cuemaker hangs up the phone with a reminder of the due date and wishes the customer a good day.

I know most of the cuemakers who get blasted for running behind and such fall into the customer service pit where they try to accommodate every whim to stay in business.

Customers are customers, and can be fired! :thumbup:

Why can't a form like that be for anyone, not just a business? I thought you could do a legal contract no matter who you are, even as an individual. As long as both parties agree to it, and someone breaks it, you can enter this as evidence in claims court that there was an signed and binding agreement.

 

[ideologist]

Why can't a form like that be for anyone, not just a business? I thought you could do a legal contract no matter who you are, even as an individual. As long as both parties agree to it, and someone breaks it, you can enter this as evidence in claims court that there was an signed and binding agreement.

If you are a hobbyist accepting money, you are required to pay the IRS their cut.

Most cuemakers are not filing taxes and staying cash only. This form would ruin that so I doubt it will materialize

 

[maha]

yea if you are willing to go across the country and try to sue for a 1000 dollars or less.
then find out it was postponed for two weeks after you get there and even if you win you have to attach his assets and have someone collect for you.
if you think you can get anywhere sueing for your money it aint gonna happen unless it is locally and he is willing to pay.

the internet has worked and these guys that rip off customers are going out of business and smart people the few at least arent sending them money.

if you can show fraud then criminal charges may be filed and then you may get quick action. that is the better path.

 

[tjshaw02]

DANG, I read through every page of this thread and was not met with a happy ending. Someone lied to me and said that AZ is like a storybook :frown:

 

[jay helfert]

no form is going to do anything except remind the parties what they were supposed to do. for the amounts of a cue going to court is futile usually.

for the customer dont send much money in advance. and for the cuemaker sell what you promised.

if either dont follow their word then the internet is the best place to let others know. that is the remedy

many businesses go broke and close, and stick makes are one of them. as they close they tend to not complete transactions and keep deposits. that is the chances you take with any company you deal with.

Agreed! A contract is only as good as the people who sign it. :wink:

 

[macguy]

Agreed! A contract is only as good as the people who sign it. :wink:

You never know what can happen. I had something similar happen to me with a loan and a bad check for a $1000. Well after speaking to a states attorney I turned the whole thing over to the city attorney in the city I was in when I handed him the money and accepted the bad check.

At that point it took on a life of it's own. They arrested the guys wife at her place of work, she was a nurse at a hospital and they took her away in cuffs.
I ultimately got my money but the trouble it caused for them was amazing.

This cue deal in interstate and may even involve mail fraud. There is no telling how far it could go if the wheels were put in motion. Someone else already mentioned taxes.

I have no doubt there are plenty of cue guys with websites who have no city of county licenses, don't pay state sales tax or any income tax. You could open a can of worms with any of these guys that could be a nightmare. That stuff is no joke once it starts. They would have city zoning and code enforcement down their throats and who knows what else.

Guys working in their homes illegally could even have a loss like a fire and not have the ins, pay off because they are running an illegal business in the house. That may even be the blame of the fire. It doesn't take much imagination to see what could possibly happen.

 

[mortuarymike-nv]

File

yea if you are willing to go across the country and try to sue for a 1000 dollars or less.
then find out it was postponed for two weeks after you get there and even if you win you have to attach his assets and have someone collect for you.
if you think you can get anywhere sueing for your money it aint gonna happen unless it is locally and he is willing to pay.

the internet has worked and these guys that rip off customers are going out of business and smart people the few at least arent sending them money.

if you can show fraud then criminal charges may be filed and then you may get quick action. that is the better path.

I filed in my home town and the cue maker would of had to travel to where I lived..

 

[Bishop]

What I'll never understand is that on one hand some here are simply fed up with how things are done by those "unscrupulous" cue makers but are fast to dismiss fundamental aspects of every day business rather than embrace and promote even a small step in the right direction.

...you have to start somewhere when there's this much room for improvement.

 

[Worminator]

What I'll never understand is that on one hand some here are simply fed up with how things are done by those "unscrupulous" cue makers but are fast to dismiss fundamental aspects of every day business rather than embrace and promote even a small step in the right direction.

...you have to start somewhere when there's this much room for improvement.

This issue is... the good makers do not need contracts, and the shady ones wouldn't accept a contract, yet people will still order cues from them and end up in a bad situation.

 

[Bishop]

This issue is... the good makers do not need contracts, and the shady ones wouldn't accept a contract, yet people will still order cues from them and end up in a bad situation.

There are plenty of good cue makers who use order forms or some type of contract. The whole idea is for the consumer to expect a higher level of customer service as an industry standard. Once it becomes clear that it's important to the buyer many others will follow.

It certainly won't happen over night.

Again you have to start somewhere and the more dismissive people are the less likely we'll see positive change.

I believe there's a cue makers association or other representative bodies. It won't fix things over night but it would be a good step in the right direction if a central organization addressed this. Small steps.

 

[sl8r]

Bottom line is dudes a thief and a chump no stack of papers will ever fix or prevent that sad but true