Hello,
Since this is public, I would publicly like to apologize to anyone who is or has waited for me to finish their work. I'd also like to apologize to you for any lack of communication from me. For me it all gets a bit overwhelming sometimes, and hard specially when I don't feel I have exact answers. I've have had several big setbacks that have effected me due to health, and the passing of family and close friends where I had to be involved to help the family. Considering the amount of time for a few of you it's still not an excuse.
To clarify, I do this full time and it's rare I take even a full day off from working in the shop, my wife would unhappily verify this. It's never been due to not working. The problem is for some reason I've been unable to say no to fixing or maintaining local customers cues specially when so many of them have been a customer from day one and well over 30 years. Might mix in a little OCD too.
This isn't how I want anyone or me to feel, and it makes me really sad. Clearly it's time to get my work day under control. I'm very passionate and love building cues and I genuinely love the good people who are into all nice cues as well as the game itself. Many passionate people have been there for me like Will and many others over all the years and you aren't forgotten. Just please know I'm both honored and grateful to those who had, have, or want a cue I've made.
God willing I'll make a promise here, over the next 12 months to anyone I either have a cue needing work from, or have anything with me monetarily will be made whole. Welcome to check back on this then. Fortunately of the many customers, it's only a small percentage I've excepted deposits or any payment from.
Please don't respond to me here. I won't be back to look, and frankly embarrassed.
Time has gone by so quickly and other than getting work done for those waiting an apology is all I can give at this moment.

Thanks you,
Dennis