Shipping reminder.....be careful out there

UPS has been the worst shipper for damaged goods on AZ as long as I can remember. There have been countless examples of similar incidents. Sorry for your troubles Sean!
 
Just get the shaft straightener from the jacobyguy. It will be good as new.

I only use USPS as I think FedEx and UPS both suck. Cost wise, the PO is much cheaper and provide a great service. I will never use either of them 2 unless I have no choice in the matter.
 
I to use USPS as they can get stuff across the country faster, but they did lose a cue I bought this year, and I learned something, don't insure the cue for more then you can prove you paid for it. Your just throwing money down the toilet.
 
Just get the shaft straightener from the jacobyguy. It will be good as new.

I only use USPS as I think FedEx and UPS both suck. Cost wise, the PO is much cheaper and provide a great service. I will never use either of them 2 unless I have no choice in the matter.

Actually, USPS uses fedex for a lot of their shipments. Or is it fedex uses USPS locally... (some kind of partnership thing) lol...
 
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You had to go and post this as I have about 8 k worth of cues in transit from here to there at the moment. I sweat every minute. Insured PVC and all I still worry. Sorry for your loss buddy.:frown:
 
Predator 314-2 in Two Pieces!

I had to add these pictures of a Predator 314-2 shaft that I bought from a fellow AZr and this is what UPS delivered to me!

James


 
That's a little better then mine, square box split in middle 3/4 of the way around, I got the box with no cue in side, with the box split in the middle, I figure that it didn't just fall out, someone had to pull it out.
 
So the triangular box really is not that great either ehhh...

I think putting your cue inside PVC pipe first and then inside a box is the best way to go. The PVC is inexpensive at Lowes or Home Depot for a long piece that you can cut up into shipping size lengths. It's not fool proof, but it sure beats card board and bubble wrap!

James
 
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The worst packaging I ever received a cue in was for an 80s Joss off ebay.came in a rectangular box,with only a single layer of bubble wrap. :yikes:

Thing was rattling in the box like crazy.Thankfully,the only things wrong with the cue were already listed in the seller's description.cue plays pretty good,too.
 
Safe and sound
 

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USPS which is what your shipping labels show, have always arrived to me like that as well.
As far as UPS, I think it is more their conveyors systems and arms that move boxes to certain lanes at their hubs and the way they load the semi trucks for long haul, rather than local handling. I have been in one of them, and it looked sort of primitive. Not speaking for them all, as no one could unless having been in all of their hubs. But the one I did see, did not impress me in the least.
Never been in a hub of Fedex and or USPS, but my boxes have all arrived in tip top shape in the past. So all I can go on is what I have seen delivered to me.
 
I guess I'm in the minority here about UPS.

We have shipped with all 3, UPS, Fedex, and USPS, and still go back to UPS. I'd probably wager that we ship more than most here on AZ as well.

Out of all the cues and shafts we ship day in and day out, we have to make claims on about 3 to 6 a year. Sometimes it's 2 sometimes it's 8, but the average is pretty good.

All the carriers have the same issues. The long boxes get caught on the conveyor systems and create a log jam. Boxes pile up behind them until the load is high enough and the log jam bends or breaks, letting all the other boxes go through. We have found that using the large triangular boxes is the best. These boxes give enough room inside that the box can get bent pretty good without effecting the cue or shaft inside. We usually wrap a cue shaft in foam and bubble wrap. Not so much that it's tight inside the box though. We want it to have some room to let the box bend.

As for claims, we get paid on pretty much all of them. They all get denied up front and you have to complain or appeal, but they do get paid. They usually deny because of "insufficient padding", but when we explain how we package and why combined with the fact that the padding had nothing to do with the damage, they go ahead and pay the claim.

By the way, don't use any box offered by USPS. They are very light weight. Of the products sent to us that are damaged, a significant majority are shipped via USPS in those light weight square or triangular boxes.
 
Cardboard tubes need at least a 1/4" wall thickness. The 1/8" sold at the stores won't cut it.
 
The worst packaging I ever received a cue in was for an 80s Joss off ebay.came in a rectangular box,with only a single layer of bubble wrap. :yikes:

Thing was rattling in the box like crazy.Thankfully,the only things wrong with the cue were already listed in the seller's description.cue plays pretty good,too.

Talk about worst packaging! This isn't a joke, a good friend of mine bought a South West cue from a guy in Texas a few years ago before South West prices went through the roof. The fellow he bought the cue from had never shipped a cue before and he put the cue and two shafts in a box without any packing material. My friend got the package and he could hear the cue and shafts rattling around in the box and he said his heart skipped a beat thinking the cue was ruined. I don't know what kind of finish South West cues uses on their cues, but that cue made it from Texas to South Carolina without being wrapped in paper or bubble wrap and it didn't have a scratch on it. To this day I still can't believe that cue came out of that box undamaged. It should have been beat to h***, but it wasn't. True story.........

James
 
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