Side to Side ball movement at slow speeds?

Most of the slate I find has a big 5"x5" sticker on the bottom side of the slate that says made in Italy.. Sometimes although rare I have seen it on the side's of the slate but I figure that it must be fake because it was painted on...

When they come to level the slate make sure they use a machinest level and not a standard level ie..[carpenters level]. With a machinest level put a dollor bill under one edge and the bubble moves over 1 graduation pull the bill out and the bubble moves back a gradution. This type of level is rated .0005" @ at foot were as a carpenter's level is rated .250 or 1\4"@ 4foot of level some are .125 or 1\8" @ 4 feet. You kinda see were it's going now you see why everyone is beating on the level job and not the cloth.

Do a search on how to level slate's by Glen and see if this guy is doing it similar. This way you have some ammo and understand if the installer knows what they are doing or not..

Best of luck,
Craig
 
you can't get blood out of a turnip. And these mecanics are only capable of getting to table as level as their skill will allow them, doesn't matter how many times they try. My hats off to this guy willing to except the return since your dissatified. Personal I prefer brazalian over italian slates as well as all the major manufacturers except for Olhausen.
 
I really don't want to return the table. I just want my table to play right without costing me any more $$. I thought that the Italian slate was better than brazilian (going on the Olhausen pricing structure). I have pretty much been given the option of this or get a refund. If the table doesn't play right after this, I will ask for the refund, or pay a qualified mechanic to come out and fix it.
 
I think what olhausen does is offer a thin brazilian slate with there low end tables and use italian for everything else. don't get me wrong, the italian slate is good. I was in bakersfield a few weeks ago. I make it out there a few time per year.
 
hotwls13 said:
So, I am getting italian slate with the Mercury Ultra felt (which he stated does come in Camel).
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3045 Ultra is not available in Camel.
4045 Ultra Teflon does - you'll notice ball slip on this cloth.
Original Italian Slate will have a white oval sticker on the bottom that reads OIS.

Strange, the guy comes out, doesn't check the level of the table but is ready to just swap out the slate. If the slate is the problem he can reuse the Tour Ed cloth. Very strange.

BTW - Ultra is a 19oz cloth, Tour Ed is close to 27oz altho advertised at 24oz
 
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Dartman said:
3045 Ultra is not available in Camel.
4045 Ultra Teflon does - you'll notice ball slip on this cloth.
Original Italian Slate will have a white oval sticker on the bottom that reads OIS.

Strange, the guy comes out, doesn't check the level of the table but is ready to just swap out the slate. If the slate is the problem he can reuse the Tour Ed cloth. Very strange.

BTW - Ultra is a 19oz cloth, Tour Ed is close to 27oz altho advertised at 24oz
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I guess it's the Teflon then.

BTW I didn't mention in my post before that when he came out he did bring a 2' level with him. He did find the table slightly out of level. He jacked up one end and put a card in (I think). If I put my 15" level on it, it looks like it's level. But I still have the tracking and wiggle.

mechanic/player
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I am thinking of getting my $$ back, but I need to find another Olhausen Dealer and talk to some mechanics on here as to what it would all cost.
 
hotwls13 said:
OK guys here is the latest update....

I talked with the local owner today, I told him that I would rather have him replace the cloth with the same Tour Edition. He stated that he was trying to make me happy, and he thinks I will be happier with the Mercury. He also said he was trying to take care of me and that if I would like he can pickup the table and give me a refund. I mentioned that if the Tour Edition was a thinner cloth, couldn't a thicker cloth basically hide an underlying slate problem? He then said that he had already planned to replace the slate when he does the felt replace. I asked what level of slate he was replacing it with, he stated "that table is a Sheraton, it comes with Brazilian, and that he was replacing it with Italian". I agreed to his proposal. So, I am getting italian slate with the Mercury Ultra felt (which he stated does come in Camel). It seems funny to me that he was claiming that he didn't see any weird ball movement, but that he is going to replace the slate. Anyway, I know I am stepping down in cloth quality, but I am hoping the slate swap will fix the underlying issue. At least this way my local dealer is trying to fix the problem. If I am not happy with the results, then I will elevate it. Also, I figure the Italian slate is worth more than the Tour Edition felt, and I can always have Tour Edition or Simonis put on at a later date if this cloth starts to act up after wear.

Thanks for all your help, especially Glenn and Craig.

One quick question, how do I tell by looking at the slate if it is italian or not? Not that he would do it, but I want to be sure that he isn't just feeding me salesman BS and just puts brazilian on.
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I think your crazy to go from Tour Edition to Mercury Ultra. Thats like going from a Porsche to a Hyundai. Well I might be exaggerating a little but you get the idea.
 
Olhausen doesn't use Brazilian slate. Everything they use is Italian. All of their slate is at least 7/8" thick on all tables, even the "cheap" low end tables. Most manufacturers use 3/4" slate on home tables. I've worked with many many many Olhausen tables installing for a dealer for 8 years. Haven't seen many pieces of slate that weren't true. In an imported table, that might be the case, but Olhausen does a good job of processing it to make sure it's flat and true.

Him wanting to replace the cloth with a thicker cloth is just an attempt to cover up the imperfect job of levelling the slate. If you have a little tick in your ferrule do you wrap a paper towel around it so you can't hear it? LOL

In my opinion, this guy offering you a refund so quickly is his way of letting you know that he'd rather admit without saying it that he can't do a good enough job to make you happy and he'd rather give your money back than put forward the effort. He or his installers aren't good enough to get the job done right and it sounds like that's his way of getting out of making it right. If he was REALLY going to make you happy do you really think he'd force you to chose another manufacturer's table? Olhausen makes a good table, these guys just can't do a good job of putting it in. I wouldn't let him sell you short on the cloth. Accept nothing but quality...in product and in workmanship/service. If this guy's installers can't get it right ask him if he's willing to pay "your guy" (Glen?) instead of his own. Just my 2 cents. Good luck!
 
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Club Billiards said:
Olhausen doesn't use Brazilian slate. Everything they use is Italian. All of their slate is at least 7/8" thick on all tables, even the "cheap" low end tables. Most manufacturers use 3/4" slate on home tables. I've worked with many many many Olhausen tables installing for a dealer for 8 years. Haven't seen many pieces of slate that weren't true. In an imported table, that might be the case, but Olhausen does a good job of processing it to make sure it's flat and true.

Him wanting to replace the cloth with a thicker cloth is just an attempt to cover up the imperfect job of levelling the slate. If you have a little tick in your ferrule do you wrap a paper towel around it so you can't hear it? LOL

In my opinion, this guy offering you a refund so quickly is his way of letting you know that he'd rather admit without saying it that he can't do a good enough job to make you happy and he'd rather give your money back than put forward the effort. He or his installers aren't good enough to get the job done right and it sounds like that's his way of getting out of making it right. If he was REALLY going to make you happy do you really think he'd force you to chose another manufacturer's table? Olhausen makes a good table, these guys just can't do a good job of putting it in. I wouldn't let him sell you short on the cloth. Accept nothing but quality...in product and in workmanship/service. If this guy's installers can't get it right ask him if he's willing to pay "your guy" (Glen?) instead of his own. Just my 2 cents. Good luck!
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Olhausen uses Brazilian slate on there entry level tables. They just called one of the dealers I work with and said they are going to be useing Brazilian slate on all the tables unless the customer pays an upgrade for Italian.
 
Alright guys, it looks like I will be in the market for a Olhausen Sheraton or better model Olhausen. I guess I can look into Fresno or the LA area for the table. I would want Tour Edition or Simonis in Camel color. I paid $2100 OTD for the table, upgraded cloth, install (if you want to call it that), a set of standard Aramith balls (this would need to be upgraded to the premium set at least), a set of Players one piece house sticks, triangle etc.

Do you guys think I can get the same deal from a dealer out of town while having Glen or one of the other experts on here do the install?

I plan to call my dealer hopefully by the end of the week and tell him I want a refund. I would just like to have a new purchase lined up before hand.
 
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