Jude Rosenstock said:
It's no doubt that smoking laws across the country have been the greatest impact on poolrooms since the Color of Money. So many threads pop up because with every state that enacts their version of the smoking law, there is an immediate and dramatic impact on pool in that state.
The reason is that most people are cows. A statewide smoking ban is instituted, and they automatically think, "ZOMG!! I can't smoke inside?!?! I am NOT going to the pool hall or bar anymore!!!"
Then, they sit at home. By themselves. Then, they start thinking how bored they are, and say to themselves, "Gawd, this sucks. I wanna go out and hang with my old friends at the pool hall again. I guess I can smoke outside."
Then, they go back to the pool hall. They start to notice that the pool hall kinda sucks, and there is nothing to do there but play pool. Because they are not focused on going there just to smoke, they start noticing how bad the waitresses are, how bad the food is, and how watered down the drinks are.
And the funny thing is, the waitresses, food, and drink, were ALWAYS bad, but when the smoking ban was initiated, was the time the smoker noticed. Before, they simply dealt with it, because there are not many places to smoke inside.
So, what really happens is that smoking bans kill BAD pool halls. The upscale pool halls with good food, friendly staff, varied activites, and a fun, upbeat environment do JUST fine.
The only reason a lot of pool halls have been hanging on is because they are one of the last indoor places where smokers could congregate and pollute the air together.
No use complaining about it, room owners. If your state does not have a smoking ban NOW, they will likely have one in the next 15 years. If you expect to survive, stop complaining, and start diversifying your business. Train your staff to be friendly to ALL customers.
Owners, try to remember your customer's names. I have a story on that.
Due to work requirements, I have barely been able to step foot in Wally's Billiards in my home town in the last three years. After having been in Iraq for a 6 month stretch, I come back to town, and decide to shoot some balls for a few hours. I come in the door, and the bartender says "Hey, Russ!", before I even give him my driver's license for a set of balls.
That actually meant something to me. To be remembered after months being away. The reason that means something to me, is I am not the most social person when I go into a pool hall. I am there mostly to practice, since I haven't got to play much in the last 5 years.
Now, on the other side of the coin, I have a little bit of money, so I can afford to have a bit of food and a few sodas while I am there. But, because I have the look of a "serious player" when I am practicing, the waitresses don't ask me if I want anything.
That's been a common theme whenever I've went there. I can't say I am crazy about that, as I get extremely focused on my practice, and will often become dehydrated by playing hours and just not wanting to go track down a waitress. I can "kind of" understand this, however, as this may be owner guidance to not disturb the real players.
More than anything, I think it is my responsibility to tell the wait staff that I don't mind being asked once an hour or so if I want anything. I understand that the young groups of people there to listen to music, drink, and socialize are their main business.
To sum up, there are a lot of bad pool halls out there hanging on in states that still allow smoking. They do little to nothing to market their establishment, and they have ZERO chance of attracting many of the upscale clientele that have money, because of a thick cloud wafting over the tables, cellophane-wrapped microwaveable food, and canned sodas. So, they scrape by on razor thin margins, "hoping things get better".
It's a recipe for failure.
Russ