Agree with almost everything in your post. The two shits is the only one I would say might be unfair. And you could say their lack of knowledge that they had a problem may be proof of that as well. All I know is the guy I've been talking to/ trying to help by installing test tips, seems very motivated to fix this issue. I had the same issue you had with installs, and got so frustrated that I called em. They didn't seem to know what I was talking about. I didn't believe it at first, because, no way could I be the first to complain about it. These guys don't install tips, and I doubt they play much either, but I would have thought folks were raising hell.
Talked to my guy Friday. He said raw materials have been a big issue for them, especially since covid. Finding good leather wasn't as easy, but shipping had gone through the roof. 400% increase in air freight so they are having to use boat. Time is much longer to receive, but they just received a large shipment last week, so I'm hoping they are able to come through. I think they will be called Triangle Premium Pros. Keeping my fingers crossed, but I agree. It's been a good while on the testing, and getting it in our hands. Just would like to have a decent entry level non layered tip to offer to my customers.
