If someone apologizes, people are more likely to forgive and forget.The value’s in the eye of the beholder. An effing jpg file has sold at Christie’s for $70 million so it’s all very relative.
I’m sure those who didn’t like the cue returned it for a full refund.
You are a tough bunch guys. Everyone makes mistakes. If it weren’t for forgiveness where would we all be?
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If someone has so much pride that they actually come back and say "I do not apologize" then society usually snaps back at them.
Nothing tough about it.