Just a question:
Buyer agrees to buy item from AZ seller. Not expensive item. Let's say $100.00 or so.
Seller ships item to buyer, using least expensive shipping, because of low cost of item sold.
Buyer does not receive item.
Seller has not requested premium shipping, insurance, or item tracking, due to minimal value of item transacted.
Buyer never receives item. Seller swears that item has been shipped.
Who is responsible to do what?
BTW: both buyer and seller have STELLAR iTrade ratings, so we will assume that both are telling the truth. i.e.; Buyer has really NOT received the item and Seller has really shipped the item as described.
Ya, Ya, Ya ..... I know: Nothing is listed for sale in this thread!
IMO if you ship something without insurance or tracking then your asking for trouble eventually. I have shipped hundreds of items ranging from $20 to $2,000 but not everything I ship is insured. I would list item as being shipped with a tracking number and insurance is optional at buyers cost, if buyer does not ask for insurance and you ship it out with a tracking number and it shows item was sent to the address but the buyer says they did not get it then its the buyers problem then. I know I get packages left on my door all the time and someone could easily walk by and take them, would not be the sellers problem if that happened.