I represent a small division of a Gigantic Japanese Corp. About 5 years ago they switched from UPS to FedEx.
That move may have just been financial but, I'd guess costs are very similar between the two so and UPS would have counter bid with correct pricing. Interesting, when I ship using the Corp. FedEx Account I normally click on Standard Overnight service. They post what you and I would pay along with the actual charges. It looks like this: Regular Charge is $95.00. Your charge is $10.78
As far as adding insurance? I've heard a few companies I've worked for over the years that they don't purchase UPS insurance since they rarely if ever get paid on lost or damaged shipments. Maybe their better with individuals, don't know. Sounds like a Class Action Suit to me if they fight everyone. Not into that. Just saying. If true?..
I switched to FedEx cause with UPS, they ask me what I'm shipping. I'll say letters or tools or books or.... Click Next? and they deny the business.
We're not allowed to ship that item or something to that . I actually set up a new account and things go well for several months, then refuse my business.. OK fine, I don't need you either.